Student FAQs

  • Student Support Co-ordinators in TDE can help students with a wide range of issues including Programme advice, PIP and a range of social and pastoral concerns. The answers to the most frequently asked questions have been summarised below but are by no means exhaustive.

    If your question is not listed below or you would like additional information please email us or come and see us at anytime.

  • I can’t decide which module’s to take, where can I find more information before I make a final decision?

    You’ll find a short description of the module on PIP. Consult your Academic Advisor or Subject Co-ordinator or even the Module leader for more in-depth information on what modules to include in your programme.

    http://www.brookes.ac.uk/students/your-studies/programme-advice-and-support/programme-structure/

    How can I find out who my Academic Advisor is?

    The information is available on the Record & Results page of your PIP. Your AA will be able to advise you on which optional modules you should take to enhance your knowledge of your chosen field of study.

    PG students: your Academic Advisor is also your Subject Co-ordinator.

    I’m not getting on with my flat mates in halls, can I move?

    You will only be released from your contract early if:

    • you find a suitable replacement, who is a full time Oxford Brookes student, not already living in Halls (you will remain liable until the room is re-let) or;
    • you intend to leave the university. You have to returned your key and complete an H1 form prior to your departure.

    The H1 Form needs to be signed by a tutor or course administrator to confirm you are leaving the university and are no longer a student. You will be charged up to the date when you return the keys to the Accommodation Office

    Alternatively you can request a room swap within halls. There is administration charge (subject to Manager’s discretion).

    How do I go about looking for accommodation next year?

    Contact the Accommodation Office tel: 01865 484660 or email: accomm@brookes.ac.uk for a continued place in a Hall or for information and advice on finding university managed accommodation within the local area.
    http://www.brookes.ac.uk/students/accommodation

    How do I access the internet in Halls and will it cost me anything?

    If you are in Halls of residence, then once you have completed enrolment you can also connect to the wired network, HallNet. (See http://hallnet.brookes.ac.uk/about/ for more information). There is no extra cost involved.

    Changing subject

    I would like to change my Programme of Study

    The change is subject to the approval of the Subject Co-ordinator (SC) of the new subject and the availability of places on the course. The Academic Adviser and the SCs of both your current and proposed subjects will need to authorise your request. The new SC will specify the conditions you need to meet before you can change. You must continue taking the modules you originally registered for and you will be expected to bear the cost of attempting to change subject.

    You can request a subject change online but if for any reason you are unable to do this you should complete Form M101 and get it signed by the relevant tutors.

    A change of subject is normally not permitted during Semester 1 of the first year.
    http://www.brookes.ac.uk/students/your-studies/programme-advice-and-support/subject-changes/

    International students should note that changing subjects may result in different fees being charged.

    If I change my Subject of study will I have to start again?

    When you change subject, the modules you’ve already taken will be transferred to your new programme. You will be permitted to count any modules acceptable to the new programme but will still be required to pass the compulsory modules for the new programme.

    Changing mode of study

    I am a full-time student, can I change to part-time?

    It is your personal choice to change your mode of study from full-time to part-time and vice versa. Most courses are flexible enough to study part-time. Speak to your Student Support Co-ordinator, Academic Advisor or Subject Co-ordinator to explore your options to change.
    UG students use Form M37 and submit to Student Central for authorisation. 
    http://www.brookes.ac.uk/students/your-studies/programme-advice-and-support/modes-of-study/

    PG Students: Talk to your Student Support Co-ordinator or your Subject Co-ordinator.

    What are the implications of going part-time and who should I contact?

    You will have the same rights and access to university facilities as a full-time student but your period of study will be longer. Your programme will need to be re-adjusted to part-time study. 
    http://www.brookes.ac.uk/students/your-studies/programme-advice-and-support/modes-of-study/

    Complete Form M37 and submit it to Student Central to request the change. Contact the Student Finance Office to find out how your fees may be affected
    http://www.brookes.ac.uk/Documents/Students/Student-Central/Form-M37-Student-Central/

    If you need to change your mode of study as a result of an examination committee decision, (to re-take part of your course) inform Student Central of this.

    Postgraduate student contact your Subject Co-ordinator or SSC.

    International students wishing to change mode of study as a result of exam performance, contact your course leader or SSC to discuss your reasons for the change and check the ISAT web page for more information.

    I am on a Sandwich Mode of Study can I change back to full-time mode?

    It is possible to change from Full Time to Sandwich and vice versa if you wish. You can request this by using an M38 form or online via your PIP.

    I am not happy with my results and want to make a complaint

    It is not possible to alter your result simply because you disagree with the examiner about the level of your performance. Talk to your SSC or to the Module Leader about the result before you make a formal complaint. Detailed regulations for the submission of requests for reviews are available from the Student Disputes website

    To find out if you have a case for appeal and how best to present it contact the Brookes Union: http://www.brookesunion.org.uk/.

    Please note: Requests for an exam review must be lodged within four weeks of the publication of results.

    What should I do if I have a complaint about the teaching and supervision on the Course?

    This would be dealt with under the University's Student Complaint Procedure. Visit the Student Complaints web pages or to Brookes Union for more advice.

    I am being bullied. Who should I talk to?

    Talk to your SSC or contact one of the relevant Disciplinary Officers or University Student Conduct Officer. 
    http://www.brookes.ac.uk/students/your-studies/student-disputes/student-conduct/bullying-and-harassment/

    How can I access my results?

    Your results will be released via your PIP "Record and Results" page. The results release date will be publicised on PIP. You will be able to view your module results, any examination letters (for UG students only) and, if you are a graduating student the award you achieved.

    What are Examination Committee Letters?

    These are standard letters sent to UG students. Check your Record & Results page to find out if you received one, take note and act accordingly.
    http://www.brookes.ac.uk/students/your-studies/results-and-awards/examination-committee-letters/

    My feedback suggested I would get a better grade than I did. Who should I see?

    Discuss the matter with the Module Leader first and if necessary the Subject Co-ordinator or your SSC.

    Will I be able to take to take an exam off-site? How much will it cost?

    If for any reason, you are unable to sit your examination on campus you may apply to take the examination at an off-site location. Approval is at the sole discretion of the University. For information on costs and deadlines check: http://www.brookes.ac.uk/students/exams/taking-your-exams-off-site/

    How much will my Fees cost?

    Information on the Fees charged at the university can be found on the following link: http://www.brookes.ac.uk/studying/finance. The amount charged will depend on your domicile status e.g. Home/EU or International Student and your type of course i.e. Undergraduate or Postgraduate.

    How much will taking an extra module cost?

    For information on the cost of taking additional modules go to:
    http://www.brookes.ac.uk/studying-at-brookes/finance/undergraduate-finance---uk-and-eu-students/fees-for-additional-modules-201213/
    . It also provides information on some free language and Academic English classes.

    How much does a Language Module cost?

    Students are permitted to take one language module credit (per year) for no extra fee. The language modules that you may study for no extra cost (PDF).

    You may also study some Academic English modules (one module per year) for no extra fee. Only one module credit per academic year may be studied for free.
    http://www.brookes.ac.uk/students/resources/englishsupport

    When do my Fees have to be paid?

    Visit http://www.brookes.ac.uk/studying-at-brookes/finance/paying-your-fees/ for when to pay your fees. International UG students get a discount for paying the full year’s tuition fee at enrolment.

    Are there any other discounts?

    I have run into financial difficulties and am unable to meet my financial commitments, what can I do?

    The Financial Aid Team offers support to students who find themselves in unexpected hardship during their studies. Please visit the Financial Aid website for details of support available.

    My Grant has not come through yet and I’m struggling to pay my bills, who should I contact for help?

    You should try your Bank or contact the Financial Aid Team. You should note that if you apply for financial Aid it could take up to at least 4 weeks to be considered. There is also no warranty that help is guaranteed.

    I am on temporary withdrawal, can I reinstate my funding?

    If you are allowed to continue, sort out your programme and inform Student Finance England that you will be continuing your course.
    http://www.brookes.ac.uk/studying-at-brookes/finance/financial-aid/

    When do my Hall fees have to be paid?

    You can pay by credit / debit card or direct bank transfer in:

    • One lump sum at the beginning of the academic year;
    • Three equal instalments in October, February and April of an academic year or in
    • Six monthly payments from October until March of an academic year.

    Check out: http://www.brookes.ac.uk/studying-at-brookes/finance/accommodation-fees/

    Will I get funding if I extend my course?

    This will have to be negotiated with Student Finance England. A student would normally be able to apply for a ‘Gift Year’ of funding in case they encounter problems during their course of study. Check with Student Finance in Student Central or contact Brookes Union for more advice.

    What will happen if I am excluded from the University for Financial Reason?

    You will lose access to University facilities such as PIP, Moodle and Library facilities. You won’t be allowed to sit exams and if you’ve already graduated, your Degree documentation will not be released until the dues are settled.

    When is the graduation ceremony?

    Usually in June and September each year. Check out the graduation website on: http://www.brookes.ac.uk/students/graduation/.

    Do I have to register for the ceremony?

    You will be invited by the Conferment Unit to register for the relevant graduation via your PIP. To register, log in to your PIP page and go to 'My Graduation Planner'. Here you will see the ceremony date you are scheduled to attend and the registration deadline.

    Please register by the deadline or you may not be able to attend.

    Do I have to wait until the Graduation to get my Degree certificate?

    You will be sent the Degree Certificate within 3 months of the award date to the CORRESPONDENCE address on PIP. Contact Student Central if you haven’t received the certificate within this period. http://www.brookes.ac.uk/students/resources/certificates

    How can I get a Transcript?

    A Transcript (a copy of your academic record) will be sent by Student Central Office (SCO) to your CORRESPONDENCE address on PIP within three months of the Award Date.

    Additional copies can be obtained at a cost of £10. http://www.brookes.ac.uk/students/your-studies/certificates-award-verification-and-transcripts/

    PG Students: your transcripts will be sent to you by your Faculty within 3 months of your Award date. For additional copies contact the Course Administrator.

    Can I get an interim Transcript?

    Interim transcript can be obtained from Student Central (cost £10).

    PG students contact your Course Administrator.

    I need advice about my visa, who should I contact?

    The International Student Advisory Team (ISAT) based on the Headington Hill Campus.
    Contact details: tel 01865 484660 or email isat@brookes.ac.uk
    http://www.brookes.ac.uk/students/isat/

    Where can I get a CAS number?

    UG continuing students contact Student Central to request a new CAS (Confirmation of Acceptance for Studies) number.

    PG students contact your Course Administrator.

    Point to note: Take your passport with you.

    I have to retake a module. Will I be able to extend my visa?

    You may be able to extend depending on when the module is due to run. Contact ISAT for more advice.

    I am going back home and I don’t want to return to the UK to take an exam. Will I be able to take it off-site? How much will it cost?

    Approval to take an exam offsite is at the sole discretion of the University. For information on costs and deadlines visit:
    http://www.brookes.ac.uk/students/exams/taking-your-exams-off-site/

    I sent my passport to UKBA to extend my visa and I have not heard from them. What should I do?

    It can take from 3 - 5 months to receive a decision from the UK Border Agency, but if you are worried contact ISAT. They may be able to find out information on the progress of your application.

    I am thinking of working during the vacation period and at the end of my course, can I?

    To find out how many hours you can work on your type of visa go to:  http://www.brookes.ac.uk/students/isat/work-options/

    I want to invite my parents for my graduation. Can I get a letter of invitation?

    If you require an invitation letter to accompany a visa application for you and/or your family to attend your graduation ceremony, you can request this via your PIP > My Graduation Planner when you register for your ceremony. http://www.brookes.ac.uk/students/graduation/registration/

    I would like more information about pursuing further studies?

    What support can I expect for just before (and after) I leave the University?

    Visit  http://www.brookes.ac.uk/students/isat/after-brookes/  for information about life after Brookes.

    I need help with an IT problem, where can I go for help?

    For all IT related problems contact Oxford Brookes Information Solutions (OBIS) http://obis.brookes.ac.uk/.

    How do I report an IT Problem so that it can get resolved?

    Please visit the IT Service Desk web portal https://service.brookes.ac.uk to report an Incident.

    I’ve forgotten my Password and can’t log on, what should I do?

    Drop in at any OBIS Service Desk in any of the Campuses.

    Note: CCT students currently have an additional set of passwords and resources.

    Email: cct-specialistIT@brookes.ac.uk

    For how long after I complete my course will I have access to Computing facilities?

    You will have PC access for 50 days after your completion date.
    Visit https://brookes.service-now.com/kb_view.do?sysparm_article=KB0010513 for answers to most of your questions.

    Will I lose my Brookes email when I complete my degree?

    You will have access to email/PIP for 300 days after your completion date on PIP.

    Where can I find a list of Computer Rooms?

    How do I access the wifi and will it cost me anything?

    You can register for Eduroam, the university's free wifi network, once you’ve completed Enrolment. This will allow you to access wifi throughout the university. Information on wifi coverage can be found here http://obis.brookes.ac.uk/ITProjects/Wi-FiCoverage.html.

    I can’t find what I’m looking for in the Library (Book/Journal/Reference) who should I ask?

    You can do an online search by selecting an appropriate database to query on: http://www.brookes.ac.uk/library/ or ask the Library staff.

    Can anyone in the Library show me how to do an electronic search?

    If you have any problems accessing information your Subject Librarian http://www.brookes.ac.uk/library/substaff.html will be pleased to help.

    Information on the use of Electronic Resources can be found at: http://www.brookes.ac.uk/library/skill/skill2b.html

    I have to do a Dissertation this year and I am not feeling very confident, where can I get some help?

    Talk to your Supervisor to get a clear focus on what you plan to do. Do some background research and reading to prepare your Literature Review. Keep in regular contact with your Supervisor to discuss your concerns and to develop a clear strategy. Start early so that you have time to write, reflect and refine your project.

    The Upgrade Study Advice Webpages have a whole section dedicated to Dissertation writing which provides some really useful information about how to plan and organise your Dissertation and is available on-line at: http://www.brookes.ac.uk/services/upgrade/study-skills/dissertations.html

    I just can’t organise myself and have loads of deadlines coming up, what can I do to improve my planning skills?

    Upgrade have produced a very useful Time Management page at: http://www.brookes.ac.uk/services/upgrade/study-skills/time-management.html and Semester Planner at: http://www.brookes.ac.uk/services/upgrade/pdf/time_management_semester1.pdf that can be printed off at the beginning of each new semester. It will help you keep track of all your assignments and exams on one easy to view page.

    What is plagiarism and how can I avoid it in my work?

    Watch the video podcast at http://www.brookes.ac.uk/library/podcast/wheatley/ep6.html for more information.

    How do I reference an e-book?

    To reference an e-book using the Harvard style go to: http://www.brookes.ac.uk/library/podcast/wheatley/ep9.html

    Where can I find out about citing and referencing?

    Listen to an overview of why it is important to cite your information sources and how to go about it correctly: http://www.brookes.ac.uk/library/podcast/wheatley/Ep7.html

    Admin

    Where can I get the Forms to add or delete modules?

    You can get all the M Forms (Modular Forms) to make changes to your programme from the Student Central Office. Ask your Student Support Co-ordinators they may be able to help.

    Can I get an Attendance Certificate confirming I am an Oxford Brookes Student?

    • Order online via your PIP page via the ‘Administration’ tab on your Record & Results page and pick it up the Student Central Office counter in Gipsy Lane Campus.
    • Order in person at the Student Central Office counter.
    • Order via email from studentcentral@brookes.ac.uk

    Where can I obtain an Academic Reference?

    Academic references can only be provided by your tutors.

    I need to obtain a Council Tax Exemption Certificate who should I contact?

    You can request the exemption certificate via the ‘Administration’ tab on the Record & Results page on PIP or from Student Central.

    I am a Part-time student – am I eligible for Council tax exemption?

    You are entitled to tax exemption only if you are a Full-Time student and living in a household where none of the other occupants are in full-time employment.

    Careers Advice

    Who can I get advice about careers?

    Visit the Careers Centre on the Headington Hill Campus for information and advice on careers for Students and Graduates. For more information go to: http://www.brookes.ac.uk/careers/

    Lost Cards

    I’ve lost my University Card where can I get a new one and will it cost me anything?

    If you’ve lost your card or your card is out-of-date you can order a new one from Student Central. The fee of £7 will be waived if your card is stolen and you can provide a crime reference number from the Police or if any of the information contained on the card are incorrect or out of date.
    http://shop.brookes.ac.uk/browse/department.asp?compid=1&modid=1&deptid=12

    I’ve lost my Swipe Access Card who should I contact?

    Students on the Gipsy Lane/Headington Hill Campus

    Contact Mr Andy Glass, email: acglass@brookes.ac.uk, tel: 483343, Room AB1.20.

    Students on the Wheatley Campus

    Contact Mr Ashley Rowles, email: anrowles@brookes.ac.uk, tel: 483512 Room R2.27a.

    Student Representation

    How do I become a Student Representative?

    Talk to you Subject Co-ordinator or Student Support Co-ordinator about becoming a Student Rep. Alternatively contact the Brookes Union via email:su.representation@brookes.ac.uk, tel: 484766/43 or visit the BU on the Helena Kennedy Student Centre on the HH Campus. Check:
    http://www.brookesunion.org.uk/representation

    Will I be offered training?

    Training, support and information will be offered by the Brookes Union.

    Travel Arrangements

    I am not staying in university accommodation. Am I entitled to a bus pass?

    All undergraduate students paying more than £9,000 are entitled to a free bus bass. If you already have a BROOKESkey your entitlement will be added remotely. If you’ve lost your BROOKESkey visit the Travel Shop at Debenhams with your Student ID and £10 for a replacement. http://brookesbus.oxfordbus.co.uk/

    Can I park my car at the university?

    Students cannot apply for parking permits at the Headington or Marston Road Campuses except in very special circumstances.

    Parking on the Wheatley and Harcourt Hill Campuses is possible if you meet certain criteria. Check http://www.brookes.ac.uk/travel/parking/student-car-parking/ for more information.

    What are Mitigating Circumstances?

    Mitigating circumstances are circumstances that are

    a) beyond your control
    b) that which could not be reasonably accommodated by you and
    c) which seriously impairs performance in assessment.

    You will find information of the process at:  http://www.brookes.ac.uk/regulations/current/core/a3/a3-5/. A PDF at the top of the webpage is also useful. Your Student Support Co-ordinator will if required be able to provide guidance on how to submit your application.

    Who can I get advice from about applying for Mitigating Circumstances?

    You should contact your Student Support Co-ordinator who will be able to advise you on all aspects of the Mitigating Circumstances Process.

    How do I apply for Mitigating Circumstances?

    You must apply online via the Mitigating Circumstances link on you ‘Record & Results’ page on PIP.

    When should I apply for Mitigating Circumstances?

    You should apply before the assessment deadline or as soon as possible after the deadline if there are extenuating circumstances.

    Do I need to supply evidence?

    Yes, if you are applying for extensions of more than a week or for a reassessment of an assignment. Documentary evidence will not be required for extensions of a week or less but the Module Leader reserves the right to request it.

    If I want an extension of less than a week, do I still have to apply for Mitigating Circumstances?

    A written Mitigating Circumstances claim is required for any extension beyond the assessment deadline.

    If I apply for Mitigating Circumstances should I still try and hand in my course work or a draft on time?

    If you haven’t received a reply from the Mitigating Circumstances Panel by the deadline you should hand in whatever work you’ve completed because there is no guarantee that your MC request will be approved. It is better to obtain some marks rather than a zero mark. If your MC application is approved you will be able to hand in an updated assignment for marking.

    Always inform your Module Leader that you have submitted an MC request.

    My application for Mitigating Circumstances has been rejected, can I appeal?

    You will have 10 days from when you get notification to request a review. Section A3.5.9 at the following page, https://www.brookes.ac.uk/regulations/current/core/a3/a3-5/ gives clear guidance on the process. Contact your SSC to find out if you have grounds for an appeal.

    Can I submit a late application for Mitigating Circumstances if I have missed the deadline?

    You must have valid MCs with documentary evidence as well as a valid reason for the late submission. If the MC is valid but you cannot provide a justifiable reason for your late request, the MCR will be rejected. Check 5.15 of the MC Guidance

    http://www.brookes.ac.uk/regulations/current/core/a3/a3-5/

    I have submitted an Mitigating Circumstances request but have not heard back from the Mitigating Circumstances Panel – who should I contact?

    Was evidence required - did you submit any? If not your request could still be ‘pending’. Contact the SSC or the Student Records Team in Student Central for help.

    What should I do if I’m unwell and miss lectures or unable to attend an Exam?

    Inform you Tutors or contact your Student Support Co-ordinator as soon as possible, for advice about what you’ve missed or what further action you need to take.

    Where can I find my Programme Handbook?

    Online on the Programme link on Moodle via: http://www.brookes.ac.uk/bv-gateway

    Where can I find information about my Modules?

    On the Module link on Moodle.

    I have to submit an assignment on TURNITIN, what is turnitin?

    Turnitin is a plagiarism detection tool used by the university. You can find more information at: http://www.brookes.ac.uk/services/upgrade/study-skills/turnitin.html. For the University policy on Turnitin, please go to : http://www.brookes.ac.uk/documents/regulations/current/conduct-and-complaints/c4-policy-on-use-of-turnitin/.

    How do I upload my assignment to TURNITIN?

    You can upload to Turnitin via Moodle. For help on how to upload to Turnitin go to: https://radar.brookes.ac.uk/radar/file/fecd5ed3-6711-11f8-6fba-fcd8409174be/1/How%20to%20submit%20a%20Turnitin%20assignment.swf.

    I am having problems uploading my assignment to Moodle/Turnitin and I’m really worried that I might miss the deadline, what should I do?

    Email a copy of your assignment to your Module Leader before the deadline explaining why you could not upload and continue to try to upload.

    Where can I get photocopying done, and how much will it cost?

    Photocopiers can be found in each of the Libraries where you can buy a card at the machine and top up with cash as required. For list of printers and prices go to: http://www.brookes.ac.uk/library/headingtonpcs.html

    The Print & Reprographic Services based in the Media Centre in the Gipsy Lane Campus can also help with large or specialised printing jobs. For more information and a price list Check: http://www.brookes.ac.uk/brookes-print/

    You can also make a request through the Library for copies from Journals, Special Collections and the Inter-Library Loan Service The following link provides information http://www.brookes.ac.uk/library/lending/photocopyservice.html or you can speak to The Enquiry Desk in the Library

    Where can I get my dissertation bound?

    In the Print & Reprographic Services. Dissertation (soft) binding is a while you wait service at a charge of £3 per book for tape or comb binding. Covers are included in the price.

    I have to design a poster but I haven’t used the software before and need some help, where is the Graphics Unit?

    The IT Help Desk in the Library will be happy to show you how to get started and answer any questions you may have if you are using Word or Powerpoint.

    The new Graphics Studio located in the Headington Library http://www2.brookes.ac.uk/services/obis/GraphicsStudio/ has a wide range of specialised Graphics Packages that can be run on dedicated workstations. You will need to make a booking with a tutor in advance. Details can be found at: http://bookit.brookes.ac.uk/obistutors/

    How do I register my Programme?

    You can use the Online Programme Registration to record your programme OR complete the Programme Registration forms (M100 for a complete programme or an M99 for module additions) which require Academic signatures.

    How do I add a Module to my programme?

    1. Click on your Subject or Course code to view your full subject list - click on the module number to choose the modules you wish to add.

    Or

    2. Go to the 'Add any module' prompt at the bottom of your 'Record & Results' page and add the module number (eg. U08600) in the 'Code' box or Type the module description in the 'Text' box.

    • Click on the 'OK' button to get a brief description of the module and a list of dates and times when the module runs.
    • Choose the module run you wish to add and click the 'OK' button.
    • you will return to your Record & Results page where the added module will appear, tagged as 'New'.

    Click the 'Save Programme' button to make your additions permanent.
    http://www.brookes.ac.uk/services/asd/registry/sas/faqs3.html

    What are the deadlines for adding and deleting modules?

    Undergraduate Student:

    Additions:

    • New Students can add modules to their programmes online up to the end of Week 0 of the semester in which the module starts.
    • Continuing Students can do so (online) until noon of the Monday of Week 8 of the semester before the semester in which the module starts)
    • UG students wanting to make additions after this date will need either to complete an online request to add modules or complete an M99a form that will require Academic signatures.

    Deletions:

    Postgraduate Students: PG students have until Week 4 to add or delete modules online.

    • After this date they will need the Associate Dean Student Experience to authorise changes to the registration. Contact your Student Support Co-ordinator or course Administrator.

    Why can’t I add a module from my Programme?

    • The Week Zero Addition deadline has passed. You will require an M99a or do it online by visiting the 'Request late addition' link located next to the run time of the module you wish to add;
    • You’ve already passed the module.
    • It’s a Project module - you will require an M199;
    • It’s an Independent Study module you require an M88 form; http://www.brookes.ac.uk/services/asd/registry/sas/faqs3.html

    How do I Delete a Module from my Programme?

    Before the deadline

    Why can’t I delete a module?

    For UG students:

    Why can’t I save my programme?

    It could be because

    • the number of errors/warnings on your programme has increased or
    • There is a timetabling clash http://www.brookes.ac.uk/services/asd/registry/sas/faqs3.html
      Contact your Student Support Co-ordinator or Academic Adviser for help.

    I have got ‘Error Messages’ on PIP, what should I do?

    DO NOT ignore error messages on your record as they mean that your programme is incorrect. You will not be able to graduate unless you have completed the correct modules for your programme/award. Contact your Student Support Coordinator, Academic Adviser or Programme Lead as soon as possible and keep a note of what action is agreed.
    http://www.brookes.ac.uk/services/asd/registry/sas/student_guide/c5.html

    Will an Ordinary degree be sufficient for entry to a Postgraduate course?

    Normally you will need at least a 2.2 in your first degree for entry into a course at Oxford Brookes University.

    Can I accept a lesser award and come back later to complete my course?

    Assuming the course regulations have not changed you may be allowed to come back. You will be required to meet the compulsory requirements for the course without contravening the 280 CATS credit rule (note that all credits including the failed credits will be transferred to your new enrolment). You will also be required to return the original award before a new award can be conferred.

    What is the 280 Credit Rule?

    For a Masters Degree you must pass 180 CATS credits. You must obtain the 180 credits within a total of 280 credits, ie, if you fail more than 100 credits you will not be eligible for a Masters degree and will have to settle for a lesser Award of PG Diploma or PG Certificate.

    Where can I find the University Regulations?

    Will an Ordinary degree be sufficient for entry to a Postgraduate course?

    Normally you will need at least a 2.2 in your first degree for entry into a course at Oxford Brookes University.

    What are the deadlines for adding and deleting modules?

    PG students have until Week 4 to add or delete modules online.
    After this date they will need the Associate Dean Student Experience to authorise changes to the registration. Contact your Student Support Co-ordinator or Administrator.

    How many credits is a module worth?

    A single PG module is equivalent to 20 CATS (Level 7) credits and 10 ECTS credits.

    How many modules (or points) do I need to obtain my Degree?

    For MSc: You need to pass modules credits totalling 180 credits
    PG Diploma: Modules credits totalling 120 credits
    PG Certificate: Modules credits totalling 60 credits.
    In all cases you must fulfil the specific requirements for your Award.
    http://www.brookes.ac.uk/regulations/current/specific/

    What are the grade boundaries for Degree Classification?

    Distinction 70%
    Merit 60%
    Pass 50%

    How is my Degree classification calculated?

    For the purpose of agreeing a final classification, the average mark will be calculated by taking the rounded average of the module marks passed for the relevant award.

    Distinctions and Merits shall be awarded for individual modules and all PG awards.

    Additionally for a Masters degree you must achieve a mark of at least 68% in the dissertation for a distinction or a mark of at least 58% in the dissertation for a Merit award.
    http://www.brookes.ac.uk/uniregulations/current/specific/pgtregulations

    Will I be allowed to take extra modules to improve my average?

    Once you pass the necessary credits for your degree you will graduate. You can take extra modules as long as you don’t go over the 280 CATS credits limit (for the MSc). Check with your Student Support Co-ordinator or dministrator if you will have to pay excess fees.

    Is there a limit to the number of modules I can take?

    When the award aim is an MSc the maximum number of modules you can take, would be modules equal to 280 credits. http://www.brookes.ac.uk/regulations/current/specific/

    Can I resit a Module?

    You will be allowed to re-sit a module if your mark is between 30 and 49.

    If you pass the re-sit your mark will be ‘capped’ at 50, the minimum mark required for a pass. If you are allowed a re-sit following mitigation circumstances approval you will receive the full mark awarded for the module.

    What happens if I fail a Module?

    You will be allowed to retake the module once only. If the module is a compulsory one you may be excluded from the University.

    I have failed some modules, will I have to leave the course?

    You can retake up to a 100 credits worth of modules to complete the award of MSc, 40 credits if you registered for a PG Diploma and 20 credits if you registered for a PG Certificate.

    I am a Full-time student, can I change to Part-time?

    Talk to your Student Support Co-ordinator or your Subject Co-ordinator about changing. International students wishing to change mode of study will also need to check the ISAS web page ( www.brookes.ac.uk/student/services/isas) for more information).

    Can I accept a lesser award and come back later to complete my course?

    Assuming the course regulations have not changed you may be allowed to continue. You will be required to meet the compulsory requirements for the course without contravening the 280 CATS credit rule (note that all credits including the failed credits will be transferred to your new enrolment). You will also be required to return the original award before the new award can be conferred.

    Where can I get a Transcript?

    A Transcript (a copy of your academic record) will be sent by your Faculty within 3 months of your Award date to your correspondence address. For additional or Interim Transcripts contact your Course Administrator.

    I’m not happy on my course – I am thinking of leaving. What should I do?

    If you are unhappy at the University or with your course you can withdraw. Before you withdraw permanently discuss your decision with your Subject Co-ordinator or SSC explaining why you wish to leave the course.

    Can I take Time Out or Temporary withdrawal from my course?

    If you are experiencing difficulties and feel that a period of ‘Time Out’ or ‘Temporary Withdrawal’ from your course will help, talk to your Subject Co-ordinator or SSC about taking a break.
    You may be required to provide documentary evidence if your request to take approved temporary withdrawal is received after Week 4.

    If you withdraw after week 4 you will be liable to pay tuition fees for that semester.

    Points to Note:
    Whilst on ‘Time Out’ from your course

    • you are not enrolled with the University
    • although you may use the Library, you will be unable to borrow books
    • your access to the computing facilities will be suspended.

    Where can I find the University Regulations?

    Is there a limit to the number of modules I can take?

    For an Honours degree, you are expected to complete your programme within six semesters (the placement year is not considered within this period) and you are not permitted to take more than Twenty Two acceptable Stage 2 modules. This is known as the ‘The 22 Rule’.
    http://www.brookes.ac.uk/uniregulations/current/specific/documents/umpregulations  

    Postgraduate Degree the maximum number of credits you can take if you are unable to complete in the normal period of study is 280 credits.
    http://www.brookes.ac.uk/uniregulations/current/specific/pgtregulations

    How is my Degree classification calculated?

    In an undergraduate degree the classification only applies to an Honours degree.
    The average of the best fourteen level 5 or above acceptable modules will determine the class of your degree. The marks for the best 6 honours level modules (including a double, usually the project module) will be included in average.

    Except that

    a) For the BEng honours degrees all the compulsory level 6 honours module credits will be included, and will be double weighted in the calculation for degree classification.

    b) For the BA honours degree in Architecture the compulsory Level 6 honours modules U30074 and U30092 will be included in the calculation for degree classification.

    c) For the BA honours degree in Interior Architecture the compulsory Level 6 honours modules U30070 and U30091 will be included in the calculation of degree classification.
    http://www.brookes.ac.uk/services/asd/registry/sas/student_guide/c4.html

    Note: Currently no Stage 1 modules are included in the calculation of the final average. However, for students starting in September 2013 they will be included in calculating the student’s GPA.

    Postgraduate Degrees: For the purpose of a final degree classification, the average mark will be calculated by taking the rounded average of the all the module credits passed for the relevant award and the dissertation mark.

    What are the grade boundaries for Degree Classification?

    Undergraduate Degrees

    First 70%
    Upper second (2.1) 60%
    Lower second (2.2) 50%
    Third 40%

    NB. Averages are not rounded up. Double modules are counted as two identical single marks. Similarly for triple and larger sized modules.

    In addition, where a student has achieved an average above 49.5%, or above 59% or above 68% and achieved four acceptable credits in a higher class over those semesters in which the last eight graded acceptable credits occur then the next higher class of degree will be awarded.
    http://www.brookes.ac.uk/uniregulations/current/specific/documents/umpregulations  

    Postgraduate degree

    Distinction 70%
    Merit 60%
    Pass 50%

    Additionally for a Masters degree you must achieve a mark of at least 68% in the dissertation for a distinction or a mark of at least 58% in the dissertation for a Merit award.
    http://www.brookes.ac.uk/uniregulations/current/specific/pgtregulations  

    Will I be allowed to take extra modules to improve my average?

    Once you pass the required number of credits (including the compulsory modules) for your award you will be graduated. If you do retake a module you’ve passed, only the mark obtained at the first attempt will count unless you are awarded a DR (disregard) grade for the module.
    http://www.brookes.ac.uk/services/asd/registry/sas/student_guide/c4.html(Retakes)

    What happens if I fail a Module?

    You may have the option to Re-sit the module if you achieve a mark of between

    • 30 and 39 (for UG students) or
    • 30 and 49 (for PG students).

    If you obtain a mark of less than 30% in a module, you will be required to Retake the module if it’s a compulsory module or another module to complete the required number of modules for your programme.

    What is the difference between a Re-sit and a Retake of a module?

    A Re-sit is awarded when you’ve achieved at least 30% in you first attempt at the module but not enough for a pass mark. It must be taken at the appointed ‘re-sit’ period usually within the same academic year. You will not be required to pay to re-sit the module.
    If you pass the re-sit, your mark will be ‘capped’ at the minimum mark required for a pass, ie 40 for an UG module and 50 for the PG module. If the Re-sit was a result a mitigating circumstances appeal, the actual mark achieved will be awarded.

    A Re-take is normally required when you don’t achieve a pass mark either at the first attempt or following a re-sit. You will have to pay for a retake (implying attendance, submitting fresh coursework as well as retaking any examination) unless you are awarded a disregard (DR) grade for reasons of mitigating circumstances. You can retake a module you’ve passed but it will not affect your average as only the mark obtained at the first attempt will count.

    I have failed some of my modules, will I be asked to leave the university?

    If you don’t pass at least 3 modules in 2 consecutive semesters you may be required to leave.

    Additionally for a Foundation Degree you must pass 8 modules (including the compulsory modules) within a period of 2 years.

    UG Degree:

    • If you fail more than 6 Stage 2 modules, this would breach ‘The 22 Rule’ and disqualify you from continuing for a Degree with Honours.
    • An UG student, who has not satisfactorily completed a compulsory module requirement after taking it 3 times, may be required to withdraw from the course.
    • No practice based module may be failed more than once and a student may not fail more than one such module.
      http://www.brookes.ac.uk/uniregulations/2011-12/acadregulations/specific/b11-15progression.pdf

    If you are excluded from the University for Academic Reason but would like to continue your studies you can reapply to rejoin the university after a year. There is no guarantee you will be readmitted.

    PG Degree: Check http://www.brookes.ac.uk/uniregulations/current/specific/pgtregulations for how many modules you can take before you are asked to withdraw. A PG student will be allowed to retake a module once only.

    I have been given exemption for a module. Does this mean I can take one less module?

    ‘Exemption’ is granted when learning equivalence is met. The exempt module does not have to be passed nor will it count towards the requirements for an award if taken. So you will need to take an acceptable module to make up the required number of modules necessary for the award.
    See: http://www.brookes.ac.uk/uniregulations/current/specific/documents/umpregulations.pdf

    How many Modules do I need to take each Semester?

    Ideally 4 per semester as a Full-time student.

    Part-time continuing students can study up to 5 modules in an academic year (no more than 3 modules per semester).
    http://www.brookes.ac.uk/studying-at-brookes/finance/undergraduate-finance---uk-and-eu-students/uk-eu-fees/

    How many credits is a module worth?

    • A Foundation (Level 3) module is equivalent to 15 CATS credits.
    • A single UG module is worth 15 CATS credits and maybe Level 4, 5 or 6.
    • A double UG module is equivalent to 30 CATS credits
    • A single PG module is equivalent to 20 CATS credits.

    How many modules (and points) would I need to complete my Degree?

    Foundation:

    You must pass at least 8 modules (120 credits) including the compulsory modules from the appropriate Foundation Subject.

    Module credits obtained at this level cannot count towards the general requirement of another award.
    http://www.brookes.ac.uk/regulations/current/specific/b1/


    Undergraduate Degree:

    For an Honours Degree you must pass at least 24 module credits (totalling 360 credits) in Stage 1 and 2.

    For an Ordinary Degree (Degree without Honours) you at must pass at least 20 module credits (300 credits) in Stage 1 and 2.
    http://www.brookes.ac.uk/uniregulations/current/specific/documents/umpregulations  


    Postgraduate Degree:

    For MSc: You need to pass module credits totalling 180 credits.

    PG Diploma: Modules credits totalling 120 credits.

    PG Certificate: Modules credits totalling 60 credits.

    In all instances you must fulfil the specific requirements for your Award.
    http://www.brookes.ac.uk/uniregulations/current/specific/pgtregulations  

    What is Stage 1 and Stage 2?

    Stage 1 and 2 are applicable only to the Undergraduate programmes.

    • Stage 1 is the introductory part (First year) of Study and consists of Level 4 modules. You cannot progress to Stage 2 until you pass at least 6 Stage 1 including all the compulsory modules.
    • Stage 2 is the final part of study usually 2 years in length and consists of Level 5 and Level 6 modules. Level 5 modules are normally taken in your second year (the first year of Stage 2) and are often pre-requisites for the more advanced Level 6 (Hons component) modules you should take in your final year of study.

    Where subjects require the satisfactory completion of a placement year the period is extended by one year.
    http://www.brookes.ac.uk/services/asd/registry/sas/student_guide/c4.html

    What is the difference between an Honours degree and an Ordinary Degree?

    Honours Degree

    • To obtain an Honours Degree a student must pass at least 24 module credits including at least 8 Level 4 (Stage 1) module credits and at least 16 acceptable module credits from Stage 2 for a double or two single Subjects.
    • The compulsory element of an Honours Degree is that a student must pass (as well as all the compulsory modules in each stage) at least 6 acceptable module credits from those designated as Level 6 honours modules, including at least one double (30 credit) level 6 honours module, or two 15 credit Level 6 honours interdisciplinary project/dissertation modules.
      http://www.brookes.ac.uk/regulations/current/specific/b2/
    • For students on two single subjects registered for a Joint Award at least 7 acceptable module credits including at least two Level 6 honours credits must be passed for each Subject.
    • For those registered for Major/Minor awards at least 10 acceptable module credits including at least 2 Level 6 honours credits must be passed in the Major Subject, and at least 4 acceptable module credits must be passed in the Minor Subject.

    Ordinary Degree (Degree without Honours)

    • To obtain a degree without honours for a double or two single Subjects, a student must pass at least 20 module credits including at least 8 Stage 1 module credits and at least 12 acceptable Stage 2 module credits including all the compulsory modules for the degree.
    • For students on two single subjects registered for a Joint Award at least 5 acceptable module credits must be passed in each subject. For those registered for Major/Minor Awards at least 8 acceptable module credits must be passed in the major Subject and at least 3 acceptable module credits must be passed in the minor Subject.
      http://www.brookes.ac.uk/regulations/current/specific/b2/  

    Can I take extra Modules?

    Undergraduate:

    • Full-time students joining the course in September 2010 or later will be charged an excess module fee if they take more than 8 modules in any one year.
    • Students starting before September 2010 will be charged excess fee for more than 9 modules.
    • Part-time students are entitled to study up to 5 modules per year and no more than 3 per semester. http://www.brookes.ac.uk/services/asd/registry/sas/student_guide/c8.html

    Postgraduate:

    • Students can take extra modules within their normal period of study, as long as they don’t breach the maximum (280 CATS) credit rule.

    If I don’t pass enough modules to get an Ordinary Degree will I have to leave the university without any qualification?

    If your programme offers a Named Dip HE, Dip HE or Cert HE award you could qualify for one of these awards as long as you have met the requirements for it.

    Medical Services

    Where can I find a Doctor?

    You will need to register with a doctor (GP) close to where you live. Contact the Brookes Medical Centre (http://www.brookes.ac.uk/student/services/health/centre.html) on the Headington Hill Campus for information about where to register.

    Where can I find a Dentist?

    Studental is a dental practice on the Gipsy Lane Campus and provides NHS dental care to the Students and Staff of Brookes.

    Disability Services

    I have a disability. Where can I get an assessment carried out?

    If you have a disability such as dyslexia/or a specific learning difficulty it would be useful to have an Assessment carried out as this is beneficial and could give you extra time in exams and other concessions. You will have to register with The Student Disability and Dyslexia Service at Oxford Brookes University to ensure your get the help you need. Go to http://disability-dyslexia.brookes.ac.uk/how-to-register.aspx to find out how to register and to find out what support is available.

    What support can I expect if I am diagnosed with Dyslexia or Autistic Spectrum Disorder?

    There is a wide range of help available for Disabled Students but it is important that you register with the Service http://disability-dyslexia.brookes.ac.uk/how-to-register.aspx at the earliest opportunity. http://disability-dyslexia.brookes.ac.uk/what-support-is-available-spld.aspx gives details of the support you can expect like the Blue Card, Library Services and Exam arrangements. You may also get help from a personal advisor http://disability-dyslexia.brookes.ac.uk/dyslexia-spld-advisers.aspx or tutor support http://disability-dyslexia.brookes.ac.uk/dyslexia-spld-tutor-support.aspx

    Can I get extra time and have special arrangements put in place for my assessment/exam/in-class test?

    Provide you are registered with the Student Disability and Dyslexia Service you can request reasonable adjustments from your Tutor/Lecturer/Module Leader http://disability-dyslexia.brookes.ac.uk/possible-adjustments.aspx and extra time in your exams. http://disability-dyslexia.brookes.ac.uk/exam-arrangements-spld.aspx .

    Remember to attach your Blue Card to all course work assessments and examination papers. Full details can be found on the following link: http://disability-dyslexia.brookes.ac.uk/Blue-marking-cards.aspx

    Counselling Services

    I’m feeling overwhelmed and have started suffering from stress, I think this is affecting my work is there any one I can talk to?

    It is always helpful to talk to your friends and family for support, but if you need extra help speak to a Student Support Co-ordinator who will be able to advise you on who you should see about getting the help you need.

    Academic and Study concerns you should see

    a) your Academic Advisor or Module Leader about Academic matters;
    b) Upgrade Study Advice Service for concerns about time management, advice on how to approach an assignment or advice on Study Skills:(http://www.brookes.ac.uk/services/upgrade/ and http://www.brookes.ac.uk/services/upgrade/study-skills/ )

    Health and Personal concerns

    If your health or personal life is being affected, where you feel unable to cope with the demands of your course you should

    a) consider seeing your Doctor if you have symptoms such as panic attacks or acute anxiety.
    b) approach the Counselling Service at http://www.brookes.ac.uk/student/services/counselling/ if your concerns are personal. You will need to register with the Service before you can request an appointment. http://www.brookes.ac.uk/student/services/counselling/counselling/faq.html.

    The Counselling Service also hold regular group workshops on stress, anxiety procrastination and other topics that you may wish to attend. http://www.brookes.ac.uk/student/services/counselling/groups.html

    Placements

    How do I find a Placement?

    Contact the Faculty Partnerships and Placements Manager Andy King on paking@brookes.ac.uk for information about Placements.

    Do I have to record a Placement on PIP?

    You will need to add the Placement module (normally 1 year in length) to your programme. It may or may not carry a specified number of module credits.

    Do I have to tell Student Central about my Placement?

    No, registering for the module is adequate. If you are in receipt of a Student Loan you will need to inform the Student Loan Company of the Placement.

    Study Abroad Programmes

    Exchange Programmes

    Contact the Senior Programme Administrator Mr Dan Sames on dsames@brookes.ac.uk for more information.

    Upgrade Study Advice Service

    I’ve heard of Upgrade - what can they help me with?

    Statistics or maths but more importantly advice on a variety of study skills, i.e. planning and writing essays, assignments, case study, editing, revision, time management etc.
    For information of what is available go to: http://www.brookes.ac.uk/services/upgrade/

    I would like some help to improve my Essay Writing/Presentation Skills/Group Work etc where can I go for help?

    I’m an overseas student and am struggling with my English, is there any help available to help me improve?

    If you are an international or EU student and your first language is not English you can make use of the free English language support provided by Oxford Brookes International.
    http://www.brookes.ac.uk/international/support-and-advice/english-language-support/

    Can I take time out from my course?

    If you are experiencing difficulties and feel that a period of ‘Time Out’ or ‘Temporary withdrawal’ from your course will help, you can request a break from your course.

    If you withdraw after week 4 you may be liable for tuition fees for that semester.

    UG students: Discuss the practicalities with your Academic Advisor or SSC. Complete the M201 ‘Approved Temporary Withdrawal’ form online. The period of temporary withdrawal can be up to one year (at a time). Student Central will respond in writing if your request is approved. A late request for Temporary Withdrawal i.e. after week 8 of the semester for which you want ATW will have to be made on form M201L.

    PG students: Talk to your Subject Co-ordinator or SSC about taking ATW and inform your Course Administrator who can arrange it for you.

    Points to Note:

    Whilst on ‘Time Out’ from your course

    • you are not enrolled with the University
    • although you may use the Library, you will be unable to borrow books
    • your access to the computing facilities will be suspended.

    You are advised to read the ‘Options Booklet, available from the Brookes Union for details of the financial and other implications of taking time out.

    I’m not happy on my course – I am thinking about leaving, what should I do?

    If you are unhappy at the University or with your course you can withdraw.
    Before you decide to withdraw permanently discuss your decision with the Academic Advisor, SSC or Brookes Union Advice Centre first. If you still wish to leave you can do one of the following:
    http://www.brookes.ac.uk/uniregulations/current/general

    UG students: Complete form M200 which is available from Student Central (UMP students) or Write to Student Central explaining why you wish to leave the course.

    PG students: Contact your Subject Co-ordinator or Student Support Co-ordinator explaining why you wish to leave the course.

    Point to note: Resolve any issues your decision may create regarding accommodation, tuition fees etc.

    Useful Link:http://www.studentrelaunch.org/ is an impartial advice and guidance service for people who have withdrawn from higher education before completing their studies. They offer support to people who are interested in returning to education or exploring other positive options.