Frequently asked questions
What is the date & time of my ceremony?
What if I need to apply for a VISA?
What do I need to do in advance?
What do I need to do on the day?
Can I buy extra guest tickets?
Can I buy extra Main Hall tickets?
Will there be food and drinks available for purchase?
What arrangements are there for graduates and/or guests with a disability?
What arrangements are there for children?
Where do I collect my tickets?
What happens if I arrive late?
When will I get my award certificate?
What is the date and time of my ceremony?
You will have received confirmation of the time and date of your ceremony when you successfully registered. You can check the details of your registration via PIP,My Graduation Planner’ tab. Or check the Timetable to see your School and course.
What arrangements are there for children?
We do not accommodate children younger than five years old in the Main Hall. Children under five years wishing to attend will be accommodated in the Family Room, however their is very limited space so places must be requested in advance via the Extra Guest Ticket Form. All children must be accompanied by an adult. (See also Children on campus)
When will I get my award certificate?
Your award certificate will be sent to your home address (as recorded on the university’s student information system) within 3 months of the date that the award was conferred (ie the examination committee date).
You should ensure that your HOME address information is up to date by logging onto PIP or by contacting the Academic Management Office. Please note that award certificates are normally sent by recorded delivery and a signature will be required on delivery. You will need to act promptly if your award certificate is returned to your local postal depot as it will only be retained there for 5 – 7 days before it is returned to the university. Award certificates returned to the university will only be resent at your request, as we will need confirmation of your address.
If you have not received your award certificate after 4 months of your award date, you should contact certificates@brookes.ac.uk . See
www.brookes.ac.uk/go/certificates for more information on award certificates.
