Help & support
| For students & staff |
IT Help
Desks
The IT Service Desks provide key support for the most popular
applications as well as the academic system used in the pooled
computer rooms.
Computer
Services Centre
Situated in the Abercrombie foyer at Gipsy Lane, the Computer
Services Centre provides a wide range of IT services, a PC Clinic, HallNet support, laptop hire, a shop which sells a variety of consumables, as well as being
the collection point for local colour printing.
Graphics
Workshop
The workshop provides specialist staff and facilities
to help students and staff who wish to employ the latest specialist
graphics technology in their work.
School
IT staff
Most schools employ their own technical staff to provide
first line IT support.
Service
statement
Providers and customers play an important part
in making a service successful. Find out what we aim to achieve
and what we ask of you.
Have your say
We're here to enable you to get the best out of computing at Brookes and with your help we can make that happen!
| For staff |
Media
Workshop
The Media Workshop provides support to staff who wish
to use the university’s online learning environment
(Brookes Virtual); in addition, they also provide a specialist
graphic design and photographic support service to staff.
Corporate
Information Systems (CIS/MIS)
These systems underpin the administrative processes of
the University. This page provides staff with a range of resources
to access the systems.
Workgroup
Systems
The Workgroup Systems team provides desktop support to
staff in directorates.
Academic
Computing Officers (ACOs)
This team of computing specialists liaises closely with
teaching staff, in many cases complementing and supporting
the school’s own IT staff.
Telephone
Services
Find out who can help with your current system or future
plans, and how to set up voicemail.
Networking
Need additional network points in your office? Follow this
link to find out what to do.
Hardware fault submissions
You can submit PC and Printer fault reports online to go to our Hardware Support team.
Staff
survey results
What do you think about Computer Services? Here is the feedback
from our most recent survey of staff.