Appendix 2: Leadership and management capabilities

When completing section 3.2 on leadership and management roles in your Personal Development Review, you should use the framework of capabilities below to guide your self assessment reflection before your PDR and as a basis for the discussion with your manager. You may also like to consider seeking feedback from your peers and the staff who you line manage on how you are using these capabilities.

The framework allows you to identify areas where you wish to improve or extend your knowledge, skills and behaviours to achieve the level required for your role within these capabilities. See more information on role knowledge and skills and which units of the National Occupational Standards for management and leadership are most suitable for your role.

When reflecting on your management role, consider your capabilities in:

A. Managing yourself and your personal skills development

For example, managing your development as a manager; managing time and planning your work; managing your professional development

B. Providing direction

For example, developing and implementing plans for your area; providing leadership; promoting and managing diversity; ensuring compliance with legal, regulatory, ethical and social requirements.

C. Facilitating change

For example, encouraging innovation and continuous improvement; planning, managing and leading change

D. Working with people

For example, developing productive working relationships with colleagues and stakeholders; recruiting and retaining colleagues; allocating, monitoring and feeding back on work in your area; providing development opportunities for colleagues

E. Using resources

For example, managing finance; promoting the use of technology; ensuring health and safety requirements are met

F. Achieving results

For example, managing projects; ensuring effective customer service; understanding the market you operate in; improving performance in your area