Emotional intelligence scale definitions

Intrapersonal subscales

Self-regard

The ability to respect and accept yourself as basically good; feelings of security, self confidence, self-assuredness, inner strength. The ability to appreciate your perceived positive aspects and possibilities as well as accepting limitations; knowing your strengths and weaknesses and liking yourself “warts and all”.

Emotional self-awareness

The ability to recognise one’s own feelings and emotions, to differentiate between them, to know what you are feeling and why, to realistically appraise what caused the feeling. The ability to recognise the impact your feelings have on others around you.

Assertiveness

The ability to express feelings, beliefs or thoughts openly; to stand up for personal rights without being aggressive or abusive. The ability to voice opinions, disagree and take a stand when needed; to accept and express feelings such as anger and warmth.

Independence

The ability to be self-directed and self-controlled in thinking and actions; self-reliant in planning and decision-making but with an ability to consult with others; ability to function autonomously versus needing protection or support; inner strength and confidence.

Self-actualisation

The ability to realise your potential capabilities, having an ongoing process of striving towards the maximum development of your abilities and talents and persistently trying to do your best and improve yourself in general. Being pleased with the location you find yourself at on life’s highway with respect to your personal, occupational and financial destinations.

Interpersonal subscales

Empathy

The ability to be aware of, understand and appreciate the feelings of others; being able to emotionally read other people and pick up on social cues; ability to care and show concern for others. The ability to non-judgementally put into words your understanding of the other person’s perspective even if you don’t agree with it.

Social responsibility

The ability to demonstrate you are a cooperative, contributing and constructive member of your social group, acting responsibly for the group even though you might not benefit personally. Having a social consciousness and a basic concern for others; ability to do things for and with others.

Interpersonal relationship

The ability to establish and maintain mutually satisfying relationships, having meaningful social interchanges that are potentially rewarding and enjoyable and characterised by give and take. The ability to feel at ease and comfortable in social relations.

Adaptability subscales

Reality testing

The ability to look at situations objectively, searching for objective evidence to confirm, justify and support feelings and perceptions; ability to assess the correspondence between what’s experienced and what objectively exists. The capacity to see things the way they are rather than the way we wish or fear them to be, tuning into the immediate situation and keeping things in perspective.

Flexibility

The ability to adjust your emotions, thoughts and behaviour to changing situations and conditions; overall ability to adapt to unfamiliar, unpredictable and dynamic circumstances; open and tolerant to new ideas, able to change mind when evidence suggests you are mistaken. The ability to react to change without rigidity and take advantage of new opportunities.

Problem solving

The ability to identify and define problems and generate and implement solutions; sensing a problem and being confident and motivated to tackle it; generating multiple solutions; making a decision to implement one of the solutions. A desire to do your best and confront problems rather than avoid them.

Stress management subscales

Stress tolerance

The ability to withstand adverse events and stressful situations without falling apart; the capacity to choose courses of action for coping with stress; optimistic disposition towards overcoming problems; belief that one can control and influence the situation.

Impulse control

The ability to resist or delay an impulse, drive or temptation to act; being composed, identifying your angry and aggressive impulses but controlling aggression, hostility and irresponsible behaviour.

General mood subscales

Optimism

The ability to look at the brighter side of life and maintain a positive attitude, even in the face of adversity; a measure of hope in your approach to life; a positive approach to daily living.

Happiness

The ability to feel satisfied with your life, to enjoy yourself and others and have fun; associated with general feelings of cheerfulness and enthusiasm; barometric indicator of your overall degree of emotional functioning.