You do, we do....
We endeavour to keep rules to a minimum as we feel that so long as everyone recognises and respects the needs of others then there should be no need for a long list of do’s and don’ts.
In the Hall information booklets you will find information and procedures and we ask you to read it to gain an understanding of the community you will be moving into. For your convenience we have distilled this into this simple guide. We recognise our responsibility to provide you with a study environment but it is important for you to play your part as well.
Before you arrive
What you can expect from us:
- to provide an on-line student handbook introducing you to the university, the facilities and its regulations
- clear and accurate information
- an online licence with details of your accommodation
- your enquiry to be dealt with by professional, and courteous staff
- clear guidelines on what to do next.
What we expect from you:
- all necessary paperwork to be completed online by the deadline stated
- to contact us directly and immediately if your circumstances change
- to read before you arrive and to be aware of the terms of the Student Conduct and Hall Regulations
- to be polite and courteous to members of staff at all times
After you arrive
What you can expect from us:
- to be proactive and prompt when dealing with issues of concern/complaints/queries received from you in the halls
- to provide accommodation that is safe, secure, comfortable and conducive to study and rest
- to provide the best recycling facilities we can with regard to local council restrictions and to follow recycling procedures within the halls
- to provide mechanisms and facilities encouraging resident students to contribute constructive feedback helping to promote and improving the ‘student experience’ in halls.
What we expect of you:
- to agree to abide by and uphold the University Conduct and Hall Regulations in their entirety and behave in a manner that is respectful to the facilities and staff of the University and the wider community
- to keep the allocated accommodation to an acceptable standard in relation to:
- personal/general security and safety
- standard of hygiene and cleaning
- reporting maintenance issues to the hall office
- to support the hall/university in its obligation and ambitions relating to environmental sustainability and recycling
- to be respectful, considerate and mindful of others whilst living in halls so that everyone there has a positive experience
- to be aware of the Health and Safety regulations and behave at all times in a way that does not pose a threat to the safety of yourself or others.
Please note these are not applicable to Slade Park and Dorset House.
