International Hotel and Tourism Marketing - 2012 entry

MSc

Accredited by the European Foundation for Management Development Programme Accreditation System (EPAS)


Overview

This specialist EPAS-accredited MSc programme is suitable for students who have a very good bachelor’s degree in hospitality and/or tourism, and preferably a minimum of one year’s relevant, full-time work experience.

The focus of your studies will be on ethical marketing management in hotel and tourism organisations. Students are prepared for an international marketing career in either the public or private tourism sector. There are options to begin the programme in January or September.

This MSc programme attracts students who are passionate about marketing and who have the creativity and communication skills to become a professional tourism marketer. You build on your previous studies and learn more about the psychology of tourist behaviour, the critical role of an ethical ethos in tourism and hospitality marketing, the influential role of culture in international marketing management, and how complexity theory aids our understanding of the dynamics of strategic choices in the global tourism industry.

There is a choice of electives, including an Intercultural Skills and an Internet Strategies module, and the opportunity to study a specific hospitality/tourism topic in depth in the Contemporary Issues and Dissertation modules. The Oxford Brookes innovative learning experience includes site visits, multi-cultural group work, sustainable tourism marketing debates, live case studies, the opportunity to create your own brand and an international visiting speaker programme.

At Oxford Brookes University's Faculty of Business we support and prepare you for your future career. This programme enables students to embark on marketing careers with local, regional and national tourist organisations or with international private sector companies such as hotels, tour operators and travel agencies. Some students choose an academic career by studying for a PhD.
 

Why Brookes?

Key features of this master's programme include:

  • personal self-development in a variety of different perspectives
  • excellent learning and teaching from academics who are specialists in their field
  • ability to customise assignments to suit student’s own interests
  • genuine multi-cultural learning environment in one of the world’s great student cities
  • stimulating international visiting speaker programme including industry experts
  • dedicated hospitality and tourism careers office which arranges for the leading hotel brands to visit the campus to recruit students and provides students with support in obtaining jobs and placements.

 

Professional accreditation

Accredited by the European Foundation for Management Development Programme Accreditation System (EPAS)

In detail

Course content

You can view the course structure here. The following compulsory modules build on your previous learning and work experience to enable you to develop a deeper understanding of the complexity of international hotel and tourism marketing management:

Tourist Consumer Behaviour investigates the theoretical frameworks derived primarily from the marketing discipline that underpins patterns of consumer demand and usage. It incorporates models and concepts drawn from mainstream marketing, tourism marketing, and the social sciences - so forming a comprehensive understanding of tourist consumer demand. While the theoretical contribution is generic and applicable to any tourism-specific situation, an appreciation of the current global trends in tourist consumer behaviour is also included. The main focus of the module is the tourist decision process, but the inseparable nature of the product as an extended experience necessitates consideration of on-site consumption and post-experience behaviour.

Marketing the Responsible Tourism Business focuses on sustainability issues that are now capturing public, media and government attention, and examines the ethical marketing response to these challenges in a tourism and hospitality context. Consumer behaviour in relation to green issues, and a wide range of management tools used by different tourism and hospitality sub-sectors (including the public sector), provides ideas to take an organisation forward. You will learn how to critique a tourism or hospitality organisation’s existing practice in respect of ethical marketing in tourism organisations.

Marketing Across Cultures introduces you to the concept of marketing within an international hotel and tourism context. It provides you with conceptual frameworks to analyse the strategies of international hotel and resort companies. A key feature of the module is the emphasis on the cultural differences and similarities that international hospitality/resort operators have to understand if they are to develop effective global marketing strategies. Working in groups, you will carry out a non-assessed comparative research exercise into a country and market sector from a hotel/restaurant/resort marketing perspective. Your individual assignment involves a country market analysis and market entry strategy for a British hospitality brand's international expansion programme - and you design your own brand!

Tourism Industry Dynamics and Strategy aims to integrate the knowledge you have gained about the management of hotel and tourism products/services from modules taken in the first semester. The module introduces students to risk management thinking. In a team you will research the historic and current business context of one company in the international hospitality industry and then individually you will build a case study for one of the leading companies in your sector. Finally, you will make recommendations for future strategy at executive board level. It is now widely recognised that an international manager must be more than operationally driven; indeed today's international manager must also be a strategic thinker in order to achieve the best performance results for an organisation on a worldwide basis. This module helps you to develop the ability to think strategically.

Contemporary Issues in International Hospitality and Tourism Management provides you with the opportunity to develop a research specialism in marketing as applied to the international hospitality or tourism sector. In this module you will research a contemporary thematic area, critically analyse the literature and theory, and write an article suitable for publication in an academic journal. In undertaking this module you will work on your own with the support of an expert marketing tutor.

One elective
You can choose one elective from a choice of hospitality, tourism or business modules including Destination and Event Development, Interactive Skills in a Cross-Cultural Context, and Internet Strategies for Tourism Distribution. Other electives may also be available.

Research Methods provides you with an introduction to research methods so that you are aware of the approaches, methodologies and resources available for your dissertation. You will design a research project that ensures that you generate the information required to write the dissertation.

The Dissertation develops your ability to critically review literature, to identify the gaps in knowledge and practise relevant research skills to facilitate data collection, analysis, interpretation, presentation and writing. The 20,000 word dissertation provides you with the opportunity to investigate a marketing topic in depth from multiple perspectives working independently and supervised by a specialist tutor. You choose the hospitality or tourism marketing topic which you wish to study - this can be the same topic as your Contemporary Issues module or a different subject area.

The sandwich mode comprises one year of full-time MSc taught study and one year of full-time, supervised work experience. You have two options:

  • You can join the programme in January and take the Professional Practice module. This provides up to 24 weeks of supervised work experience at an operative level in Oxford before starting the MSc taught component in September. You would then complete your year's work experience by taking the Professional Development module after finishing the taught part of the programme.
  • Or you can take all of your work experience after studying on the MSc taught component. The sandwich mode of study provides paid, supervised work experience to support your academic studies with a suitable international hospitality and tourism employer, and you carry out an assessed project for the company.
  • There may be opportunities for placements in international hotel and tourism companies.

As our courses are reviewed regularly, course content and module choices may change from those listed in the course entry.

As our courses are reviewed regularly, course content and module choices may change from those listed in the course entry.

Teaching, learning and assessment

The “Oxford Brookes innovative learning experience” on this MSc includes the use of cutting-edge theory and practice developed through our specialist consultancy and research in the field in Sustainable Tourism Marketing; working on creativity in hotel and resort brand design in Marketing Across Cultures; building your own live case study on a hospitality or tourism company in Tourism Industry Dynamics and Strategy; and researching/writing an academic journal article in a marketing topic in the Contemporary Issues module. Tutors involved in the programme are internationally renowned for their research and consultancy activities, and their excellent links with the hotel and tourism industry. They bring this expertise into the classroom to inform you of contemporary developments taking place in hospitality. Learning and teaching is very much student-centred, participative and interactive. You will take part in workshops, seminars, lectures, case study analysis and one-to-one tutorials.

The full-time mode involves approximately 15 hours of staff contact time per week, but in addition there is a significant amount of independent and group study time. You will therefore be expected to take a great deal of responsibility for your own learning and to manage your time effectively. Assessment is based predominantly on individual coursework and the dissertation.

Quality

The reputation of the Faculty of Business is underpinned through programme accreditations awarded by the Association of MBAs and EPAS, and through memberships of the Association of Business Schools and professional associations such as the Chartered Institute of Personnel and Development, and the European Foundation for Management Development. The Faculty of Business at Oxford Brookes University is, therefore, widely regarded as one of the best within its peer group.

The faculty's programmes benefit from rigorous quality assurance procedures and regularly receive excellent feedback from external examiners, employers, students and professional bodies.

Many students who graduate from the Faculty of Business realise significant career progression and go on to achieve high status in the industry of their choice.

The faculty has an active programme of research based around six key research areas:

  • accounting, governance and information management
  • economics and strategy
  • hospitality, leisure and tourism management
  • human resource management and organisational behaviour
  • marketing and operations management
  • pedagogy.

The Department of Hospitality, Leisure and Tourism Management focuses its research interests on the hospitality and tourism industries and is recognised in the most recent research assessment exercise (RAE) as 'one of the leading hospitality research groups in the UK'. Our hospitality and tourism research areas include:

  • consumer satisfaction
  • education, careers and development
  • environmental management and food studies
  • entrepreneurship and small business management
  • internationalisation and branding
  • performance measurement and financial management decision making.

All our lecturers have considerable industry experience and are active consultants/researchers. We publish our research in generic, hospitality and tourism academic journals and we author subject-specific textbooks. The faculty maintains a rigorous and dynamic doctoral programme leading to the higher degrees of MPhil and PhD. Postgraduate students join a supportive, friendly and multicultural research environment.

Career prospects

There are excellent career prospects in hospitality and tourism – especially in the international hotel industry and in academia. Our Masters’ education helps students to accelerate their careers. Most graduates are able to work for the leading hotel brands in a wide range of roles either in the UK or internationally. Depending upon a student’s prior experience, graduates either obtain operational roles or supervisory/junior management positions.Our study programme provides students with excellent preparation for doctoral studies and careers in teaching in universities. 

Field trips

There are field trips to hotels, and the corporate office of a leading hotel brand. 

Free language courses for students - the Open Module

Free language courses are available to all full-time undergraduate and postgraduate students who are studying any course on our Headington (including Marston Road), Harcourt Hill or Wheatley Campuses, and can be taken as a credit on some courses.

Key facts

Faculty

Faculty of Business

Department

The Oxford School of Hospitality Management

Course length

Full-time: 12 months, or 24 months Sandwich mode (provides the opportunity to obtain one year's full-time paid supervised work experience)
Part-time: 24 months for UK and European Union students (teaching normally structured to provide one day or two half days each week in the semester)

Teaching location

Headington Campus, Gipsy Lane

Start date

September 2012
January 2013

UKPASS code

P026771

Apply / Entry reqs

Entry requirements

Entry requirements are normally a minimum of a good second class honours degree in hotel, tourism and management (or equivalent) plus a minimum of one year's work experience in the hotel and tourism industry. Entry will also be subject to two satisfactory references (one of these must be an academic reference). Applicants who have limited work experience in the hotel and tourism industry can join the sandwich mode and undertake the Professional Practice module, which starts in January each year. 

English language requirements

If English is not your first language you will need to satisfy the university's English language requirements:

  • IELTS minimum level 6.5 overall with at least 6.0 in the reading and writing components and 6.0 in speaking and understanding
  • TOEFL score of 90 or above (internet-based), plus 4.5 in TWE.

 

Please also see the university's standard English language requirements.

English language requirements for visas

If you need a student visa to enter the UK you will need to meet the UK Border Agency's minimum language requirements as well as the university's requirements. Find out more about English language requirements.

Preparation courses for international and EU students

We offer a range of courses to help you meet the entry requirements for this course and also familiarise you with university life. You may also be able to apply for one student visa to cover both courses.

  • Take our Pre-Master's course to help you to meet both the English language and academic entry requirements for your master's course
  • Take our University English course to help you to meet the English language requirements of your master's course

How to apply

You apply for this course through UKPASS.

Conditions of acceptance

When you accept our offer you agree to the conditions of acceptance. You should therefore read those conditions before accepting the offer.

Credit transfer

Oxford Brookes operates the European Credit Transfer System (ECTS). All postgraduate single modules are equivalent to 10 ECTS credits, double modules to 20 ECTS credits, and treble modules to 30 ECTS credits. A full master's course will carry 90 ECTS credits. More about ECTS credits.

Fees / funding

TUITION FEES

UK/EU

Full-time: £7,900
Part-time: £8,320 for two consecutive years of study

International

Full-time: £12,170

If you are a January entrant joining the sandwich mode of this course, please contact Student Finance on +44 (0) 1865 483088 or finance-fees@brookes.ac.uk for accurate fee information.

Fees (part-time and full-time) are for the academic year starting in 2012 only, unless otherwise stated. Fees increase annually by approximately 4%.

Questions about fees?
Contact Student Finance on:
+44 (0)1865 483088
finance-fees@brookes.ac.uk

Scholarships and funding

For general sources of financial support, see:

Oxford

Why Oxford is a great place to study International Hotel and Tourism Marketing

Our students tell us they enjoy living in Oxford due to the small-city scale, the wonderful historic buildings, and the vibrant international student atmosphere. As a Masters' student you can benefit from the hospitality and tourism learning opportunities provided within Oxford – for example, the renovated Ashmolean Museum, Britain's oldest public museum; hotels such as the Old Bank, Malmaison and Randolph; historic pubs and ethnic restaurants. We sometimes visit these businesses and their managers talk to our students about the practise and realities of hospitality and tourism management.

In addition to the Oxford Brookes University library, students have access to the Oxford University Bodleian Library which is an excellent resource for the Dissertation.
 

Support

Support for students studying International Hotel and Tourism Marketing

Students are provided with strong support mechanisms to help them in their demanding study schedule. Help and advice for students is provided by the Programme Director, Module Leaders, individual tutors, Dissertation tutors, and the Oxford School of Hospitality Management administrators. The School’s careers and work placement office is in close contact with hospitality and tourism employers to help students with careers and work placement advice. 

How Brookes supports postgraduate students

Supporting your learning

From academic advisers and support co-ordinators to specialist subject librarians and other learning support staff, we want to ensure that you get the best out of your studies.

Personal support services

We want your time at Brookes to be as enjoyable and successful as possible. That's why we provide all the facilities you need to be relaxed, happy and healthy throughout your studies.

Research

Departmental research highlights

The Oxford School of Hospitality Management is ranked number one in Europe for hospitality research, and top in the world for research productivity (Journal of Hospitality and Tourism Research, March 2011). 

Research areas and clusters

Graduates from these master's programmes have conducted doctoral research in the following fields:

Strategy implementation in hotel companies; International expansion in a hotel company; The influence of national culture on staff appraisal techniques; Measurement of customer satisfaction in branded hotels; Conceptual development of a customer profitability analysis model for individual hotel properties; Strategy making in hotels; Political risk and the affect on international hotel expansion decision making; The historic strategic development of four hotel companies in the UK, 1979-2004; The influence of environmental management practices on hotel profitability: short-term versus long-term perspectives; Determinants of risk appetite: Insights from international hotel companies; Corporate Image Formation through Public Relations in hotel corporations.

Creating shared meaning in sustainable tourism: the use of semiotics; Development of a performance measurement framework for hallmark events; A complexity approach to the measurement of affiliate marketing effectiveness in tourism; Authenticity in place branding; A stakeholder approach to implementing sustainable development in tourism.