Student information

  • For most students, moving into a rented house is a very new experience and it's a great part of being at university.

    With it comes important challenges and responsibilities and we wanted to help you with some useful information and advice so you can get the most out of it.

  • When you started at Brookes you signed an agreement that you wouldn't behave in a way that would bring the university in to disrepute. This includes how you behave as a resident in the communities where you live in Oxford. Residents use our community communications service to register their concerns or complaints and every one is followed up.

    In serious cases the university can issue fines or take formal disciplinary action against students who are causing serious problems in the community.

    Part of living in rented housing is being a member of the community you are in. Your neighbours may not be students - so why not introduce yourselves? It'll be useful to have made an introduction so if there are any problems you can talk to your neighbours about them easily.

    Oxford Brookes University funds two Police Community Support Officers (PCSOs). Based at the Gipsy Lane Campus and working in partnership with Thames Valley Police they provide a resource for both members of the public and Oxford Brookes students, patrolling the university’s Headington campuses and streets in the local area.

    The Headington North neighbourhood policing team can be contacted via the Thames Valley Police non-emergency number 08458 505 505 or by email

    Brookes' PCSOs can be contacted on their office number +44 (0)1865 484999.

    The latest neighbourhood update for Headington North can be read on their neighbourhood page on the Thames Valley Police website.

    Rubbish is one of the biggest causes if complaint about student properties in Oxford. You can help reduce the problem.

    If you put your rubbish out too early you can be fined. Leaving rubbish bags on the street or in the garden attracts vermin, looks unsightly and smells bad. Rubbish collection and recycling collections in Oxford have changed and in most areas recycling and refuse are collected on alternate weeks - find out more by visiting the Oxford City Council website.

    Get to know your neighbours and please try to be considerable to them - they may be elderly, have young children or have to get up early each day.

    Keep music noise to a reasonable level, especially after 11.00pm at night.

    It is courteous to advise your neighbours if you plan to have a party. Try and agree a mutually acceptable time for the party to end and do your best to stick to it. If you are happy to give a contact telephone number to your neighbour it can avoid a confrontation if your neighbour has to come round late at night to make a complaint about the noise.

    Think seriously before you keep a car in Oxford. The city has excellent public transport and parking can be a hassle.

    Reducing traffic is a big issue in Oxford and Brookes works closely with the local councils to reduce car use.

    If you do have a car while you’re living in rented housing we ask that you:

    • Be careful where you park so as to not block people’s driveways or the road for emergency vehicles.

    • Try to consider others when parking your car – elderly neighbours or those with young children need to park outside their houses.

    • Use the Brookes Bus to get to any of our campuses. There is very limited parking and it is permit holder only. There are also new double yellow lines and residents parking zones in the roads around the campuses and cars will be clamped or fined.

    Community Engagement Team
    +44 (0)1865 484428 or 484451

    Brookes Medical Centre
    +44 (0) 1865 483193

    Studental (Dentist Service)
    +44 (0) 1865 484608

    Brookes Union Safety Bus
    +44(0) 771 444 5050

    Brookes Union

    +44 (0) 1865 484750

    Brookes Bus

    Recycling and Rubbish Information

    Oxford City Council website
    +44 (0) 1865 252900

    Pest Control +44 (0) 1865 252887

    Environmental Health

    +44 (0)1865 252887

    Noise Nuisance

    +44 (0) 1865 249811 (also out of hours number)