Frequently Asked Questions

The University and its halls of residence are open to staff and students only. 

Following Government guidance for the national lockdown from 5 January 2021, our campuses are restricted to essential staff and a small group of students who are permitted to attend face-to-face teaching or conduct essential laboratory research.

Services such as the Library, cafes (takeaway only) within University buildings are only open to staff and students at this time.

Brookes Sports is closed during the national lockdown from 5 January. 

Please see the Test and trace, reporting and self-isolation webpage for more information. 

During this unprecedented time, the University is aware that there are a lot of changes happening very quickly and this can feel overwhelming and cause worry and anxiety.

Student Support Coordinators (SSCs) are still working hard to support students with the many new processes being put in place. SSCs are also still able to help with your everyday questions and support needs as usual - further information on the support they provide can be found here.

Due to the Covid-19 pandemic, the Government’s advice is to increase ventilation in buildings where possible. Research shows that being in a room with fresh air can reduce the risk of infection from particles by over 70% - further detail and a video can be found on the Government website.

Oxford Brookes’ Health and Safety Group has reviewed the types of ventilation systems within buildings and their optimal use. The University has considered the potential transmission of Covid-19 and is drawing upon latest Government and industry advice, including best practice from the Chartered Institution of Building Services Engineers, the Federation of European Heating, Ventilation and Air Conditioning and the Building Engineering Services Association.

In accordance with this guidance, windows will be open and the heating on as appropriate in University buildings. It is therefore advised that you dress appropriately for these conditions, take regular breaks and keep yourself warm if you need to be on campus inline with latest guidance.

Any further enquiries related to ventilation should be raised via Service Now.

The library website provides information on services available and opening hours. Library Help - our support chat service - can provide a valuable signposting service as well as direct help and support.

Please don’t forget that our Academic Liaison Librarians can also be considered a key resource available to you during this time and can be contacted.

If you think you will have difficulty accessing online exams, please contact exams@brookes.ac.uk. We are unable to make any on-campus IT facilities available for students during this exam session so you will need to make use of network access and IT kit available to you. If you do not have sufficient facilities available to you then you can contact COVID-19@brookes.ac.uk to see if a hire can be arranged, or whether you are eligible for financial support with the cost of equipment. If, having done this, you are still unable to access IT equipment for your resit assessments, you will need to apply for exceptional circumstances.

For IT-related issues with equipment and access, either when checking in advance or on the day, please contact the IT Service Desk for assistance - Monday to Friday, 8.30am to 5.00pm BST:

Telephone: +44 (0) 1865 48 3311

Chat via the portal (including 24hr Self Service): https://service.brookes.ac.uk

If we need to close the University, you will be informed immediately to your Brookes email account. Halls of Residence will contact students directly with any local arrangements. We will advise students of what services remain open, and how to contact them.

If assessed events are disrupted by a local or national lockdown, teaching colleagues will make arrangements for the assessments to take place in a different way. You will be contacted by Module Leaders with more details.

You should follow your employer’s instructions in relation to any action taken by your workplace in relation to coronavirus. If this disrupts your study, then the Exceptional Circumstances process will apply. Further guidance is also available for students studying for programmes in the faculties of Technology, Design and Environment and Humanities and Social Sciences and Oxford Brookes Business School.

The health and safety of our residents remains our priority, as such at the current time for the practical implementation of Government guidelines, you cannot have visitors or guests to your University accommodation. This helps you, and all of our residents to stay safe.

The University will continue to monitor this guidance and will update this FAQ should this change.

We will do all that we can to support our students during this difficult time. The Government has provided the following health advice for people who live in the same accommodation as an individual being tested for coronavirus.

In the event that a student in our residencies is in self-isolation while undergoing testing for coronavirus, the University has procedures in place to act rapidly. Please read this information on how to self-isolate. 

If you display symptoms of Covid-19, follow the Government guidance to immediately self-isolate in your accommodation for 10 days and book a Covid-19 test. All other household members who remain well must stay in your flat or shared house and not leave for 14 days. Household members should only book a test if they display Covid-19 symptoms.

Remember, if you have a positive Covid-19 test, please tell the University by using the Coronavirus Reporting Form. Do not come on to campus - follow government guidance on self-isolating.

If you have coronavirus symptoms, please visit the NHS Coronavirus website for information on booking a test and stay in your accommodation.

Yes, the Government guidance treats a flat as one household. 

Essential facilities will remain open such as laundries but communal spaces will be restricted, housekeeping services reduced and only essential maintenance carried out at this time. This is largely to fully support social distancing and to safeguard the people responsible for these services.

Catering is still being supplied in our only catered hall. Unfortunately, we are not able to provide additional catering facilities because of space constraints and the necessary fire assessments for such equipment have not been carried out. 

The Wellbeing team has produced a Google site full of useful content to help you manage your wellbeing during the coronavirus outbreak. It links to a Guardian article which gives advice about living with and without other people during this period. If you need further advice or support, please speak to the onsite team at your hall or your warden who may be able to help with mediation support. 

In line with Oxford Brookes’ policy, the University recently emailed (11 January 2021) all students in University-owned accommodation.

This emailed confirmed that for eligible students not living in their University-managed accommodation* during the current lockdown period, a 50% reduction will be applied to rent.

For eligible students, this will be retrospectively applied from Tuesday 5 January, when the national lockdown was introduced. This 50% reduction on rent will continue until students return to their room or the national lockdown ends, whichever is soonest.

Students in University-managed accommodation should read their emails for further information on this rent reduction and the £300 rent refund announced on 16 December 2020.

The University is unable to enforce this for third-party halls or private rental properties and the refund therefore only applies to students in University-managed accommodation. Students not in University-managed accommodation should contact their accommodation management company, landlord or letting agency directly with any questions or concerns they may have.

* In addition to Brookes Lettings Properties, the halls of residence this applies to are: Cheney Student Village, Clive Booth Student Village, Paul Kent, Crescent, Friar Court, Harcourt Hill and N Block, Lady Spencer, Warneford and Westminster.

If you are facing financial difficulties, we would encourage you to speak to us as soon as possible. Where applicable, students will still be able to use their maintenance loan and any Oxford Brookes bursaries they receive in full to support living costs. The University will also be able to set up a payment plan if you wish to pay any remaining rent over a longer period - our Student Finance team will be able to advise further. Please contact us via accommodation.query@brookes.ac.uk

The University Financial Aid initiative is also in place to help. The University has recently bolstered the amount of money available for financial aid and the Financial Aid Committee is giving specific consideration to students who have been affected by the coronavirus situation. The University will not be able to make up every shortfall which students have experienced as a result of the current situation, but we will consider each case in relation to students’ immediate support needs and we are ensuring that this is considered as quickly as possible. Information is available on the University website about the help available - we would encourage you to explore this. 

If you believe you will require accommodation that extends beyond your current licence period, please contact us via accommodation.query@brookes.ac.uk and we will advise the options that are available to you.

In addition to the national and international information and guidance detailed on this webpage, you may find the Government’s guidance for health professionals useful. The WHO has also provided an online course giving a general introduction to coronavirus, aimed at public health professionals and others, while NICE is providing updates on rapid Covid-19 critical care.

Personal Protective Equipment (PPE)

The principle is that, you should only be asked to care for a Covid-19 positive patient if, in conjunction with your supervisor and following a risk assessment, you are identified as an essential care giver for that patient. If you are giving care you must be provided with both training in the use of appropriate safety equipment, and access to that equipment. If this principle is not being met then you should seek advice and not undertake the activity with the patient.

This is an evolving situation and advice is being reviewed very frequently by PHE. For information about personal protective equipment you are advised to visit the infection control section of the PHE website for the latest data. The local organisation you are placed within will also be able to give you updated information as it becomes available. Due to the fast changing situation, you are advised to check for the latest information before commencing shifts and if you become concerned that you do not have the correct equipment for the activity you are undertaking.

Occupational Health advice and at risk groups

As the situation is constantly changing, the NHS Occupational Health teams supporting our health care and social work students are basing their advice on PHE guidance and information from the medical royal colleges.

Students that have previously declared health related conditions and are considered higher risk should have been directly contacted by occupational health. If you have not disclosed information to them and you are about to go into practice and you think you are in an at risk group it is strongly recommended that you contact occupational health for advice.

If any healthcare student is concerned that they are at higher risk and they have not been in receipt of advice please discuss this immediately with the Oxford University Hospitals NHS Foundation Trust’s Occupational Health Team by calling 01865 223325 or email OccupationalHealthJR@ouh.nhs.uk. In addition you may be required to contact your GP or specialist for support and advice with this.

If you move into a paid clinical role during this period you will need to be practicing under the occupational health guidance of the organisation you are working with.

Health and Life Sciences Professional Practice Support Covid-19

There is a new website hosted by staff from the Faculty of Health and Life Sciences, and supported by colleagues from Wellbeing Services across the wider University. This website is to help those of you going into a professional practice environment where due to the Covid-19 emergency things may not be operating in a 'normal' way. Faculty staff want to make sure that you have all the support you need to help you manage in this very demanding environment. This site is intended to complement rather than replace support you may be receiving from programme teams, placement staff and the University's wellbeing pages. It's aim is to provide an additional layer of help specifically related to health and wellbeing in practice.

Social media during Covid-19

Social media can be helpful in a time of emergency as information is shared rapidly and support can be shared. We would like to caution you to ensure you are considering the evidence base of what you are reading, especially in relation to practice based activities. In addition we recognise that there are lots of images and stories being shared in relation to the crisis and we would again caution you to think before you share images and information. You should ensure you comply with both professional body and University standards.

Social distancing - reminder

Please be aware that as a student on a professional course the expectation is that you will be role models for enacting advice regarding social distancing when off duty. We would also expect you to meet the placement/employer guidelines for social distancing whilst in the clinical setting and/or supporting clients.

Any students who feel that they need to leave their host institution or work placement to return home, should do so. If you choose to leave you should do the following:

• Speak to your host institution to find out how they plan to deliver the remainder of your learning, and whether there will be an online study option.
• Check out arrangements for leaving your accommodation.
• Resolve other outstanding issues relating to your exchange/work placement.

If you would prefer to stay in the country where you are now resident, that is your choice and we understand that you may not wish to return home (whether that be the UK or another country).

Should you decide to remain on exchange we recommend that you do the following:

• Continue to monitor up to date information on the Foreign Travel Advice website
• Follow the directives and advice of local authorities
• Check in regularly with your host university

If your Exchange University is offering you the possibility of continuing your studies online, then this is a viable option.

In all cases where Oxford Brookes students have been unable to complete the Exchange assessment, we will work with you to find reasonable solutions, and do whatever we can to ensure that you are not disadvantaged, whilst still ensuring that course requirements are met. The detail of these solutions will need to be worked out on a course-by-course basis, and more detail will be shared with students when it has been worked out in relation to individual courses, students, and placements, and more detail will be shared and discussed with students by Faculty colleagues when it has been worked out.

In all cases where Oxford Brookes students have been unable to complete the overseas work placement element of their programme, we will work with you to find reasonable solutions, and do whatever we can to ensure that you are not disadvantaged, whilst still ensuring that course requirements are met. The detail of these solutions will need to be worked out on a course-by-course basis, and more detail will be shared with students when it has been worked out.

Claims under the travel insurance are managed at faculty/directorate level. Student travel claims must be submitted by faculty staff. Faculty travel insurance claims are managed by:

• Faculty of Technology, Design & Environment: Sally Wells
• Faculty of Humanities & Social Sciences: David McPhee
• Faculty of Health & Life Sciences: Karen Brockington
• Oxford Brookes Business School: Emma Coles

In light of the current situation with COVID-19, we wish to confirm that exchange students who feel that they need to leave Oxford, should do so.

Please note, if you are a European or International student who is unable to get home, or you need to stay in Oxford for reasons of accommodation, our halls of residence will remain open.

Details of how the remainder of your learning will be conducted will be shared with you in due course. As you will have seen elsewhere on our coronavirus webpage, our plan is to deliver the remainder of this semester’s teaching and assessment online, but we need to work out the details of this before it can be communicated to students by teaching colleagues.

When making plans and organising your travel, please be sure to follow the UK Government’s latest advice and updates from the Foreign and Commonwealth Office (FCO). If you are not from the UK, please visit the Embassy website of your home country. If you are already overseas, please visit the Government website of your home country, either UK or other, for advice.

Further to the latest Foreign and Commonwealth Office advice, Oxford Brookes has suspended all student travel for Exchanges or Study Abroad to a large number of additional countries, cities and regions to which the FCO is advising against non-essential travel.

If you are concerned about how the outbreak could impact on your studies, please email covid-19@brookes.ac.uk.

The University’s insurance policy does not cover unused accommodation costs.

The exact adjustment will depend on your situation, and any programme-specific or professional body rules which may apply, but the possibilities, which are dependent on your degree programme and your stage within it, are:

If you have passed a module, but your mark is lower than your standard mark of the previous semester:

• You can do nothing and accept the result. You might want to do this if your mark is only slightly lower than your previous standard.
• You can have an adjustment which means that your marks for these modules will not count towards your final classification average or Grade Point Average: this is called an ungraded pass. You might want to do this if your marks are significantly lower than your previous standard. You can have ungraded passes applied to a maximum of two module credits in your programme (i.e. two single modules or one double module). When these modules appear on your transcript, it will be clear that you’ve passed the module, but no mark or grade will be listed.
• You can re-sit these assessments during the Semester 2 resit period (11 - 18 July), for an uncapped mark. This may not be an attractive option for students who are still affected by Covid-19 (students at any Level) or those who will be able to recover their marks in future study (Level 4 or 5 students) or those who can progress to their next level of study with the pass marks they've already achieved (Level 3 students). Therefore you might want to opt for the ungraded passes as described above. Re-sits will take place during the Semester 2 resit period (11 - 18 July), for an uncapped mark.

If you have failed a module:

• You can re-sit any failed assessment during the Semester 2 resit period (11 - 18 July), for an uncapped mark.
• In certain limited and specific circumstances, a “compensated pass” can be applied to a module that you may have narrowly failed.

This process will offer you, the student, some control over the decisions for your particular modules.

This diagram will help you understand the process. Please contact your Student Support Coordinator if you require more help to discuss your options.

All students whose marks this semester are lower than their standard of performance for their previous semester will receive an email from the University (sent by AAP@ec.brookes.ac.uk) to explain their options. If you receive this email, it is very important that you pay careful attention to the detail of the information in the message that you receive, especially the deadline by which you need to respond. 

You cannot change your mind once you have submitted the form. If there has been a genuine mistake, you should contact your Student Support Coordinator who will help if they can. 

Some students did receive an email informing them they were eligible for adjustment by mistake due to a technical error. Those students will now no longer be able to access the portal. We apologise for the confusion and inconvenience.

We cannot extend the deadline to request a resit. You can now either accept your marks as they stand, or you can accept an ungraded pass. You have until 12 noon on 10 July to do this. If you do not do anything, your marks will stand. You can have ungraded passes applied to a maximum of two module credits in your programme (i.e. two single modules or one double module). When these modules appear on your transcript, it will be clear that you’ve passed the module, but no mark or grade will be listed.

Once you have read the email and considered the adjustment(s) that you have been offered, you will need to decide which of the adjustments available you would like to accept - if any. 

Please bear in mind that Level 4 modules do not contribute to your final degree classification, and that a limited number of Level 5 modules contribute to your final degree classification: your two lowest marks at Level 5 are still discounted from the calculation of your final average even if you elect to take ungraded passes at this point.

Level 4 and 5 students - we recommend that you consider carefully whether you wish to select a resit adjustment during the current continued disruption. You may be able to recover your marks during your next year(s) of study. Taking a resit is a significant amount of work, which you should only commit yourself to if you think it could make a significant difference to your final award.

Graduating students - please think carefully about whether a resit is likely to make any significant difference to your final degree classification. If you are close to a grade boundary, you may want to talk to your Student Support Co-ordinator about whether ungraded passes are a better option.

The email will contain a link to a simple form where you can indicate which of the adjustments you would like to take. You can also use that form to tell us that you would like to accept the mark that you’ve already achieved.

Your responses will then be processed on our system, and any adjustments will appear on your Student Information page within a few working days. We will process the responses as quickly as we can, but please be patient if there is a short delay between your submission of the form and the updates appearing on your Student Information page. You will only be offered adjustments which are automatically available to you, so if you have selected an adjustment then you can be reassured that your student record will be updated accordingly. 

“Previous standard of performance” is your recent standard of performance, which we will compare your Semester 2 results against to determine whether you’ve been disadvantaged by the COVID-19 disruption. See “What marks will count in the calculation of my recent standard?” for information about how this will be calculated.

The grade point average (GPA) is a score which is calculated from your attainment over all the modules you take. More details here.

“Final average” is the figure that is used to determine the degree classification for graduating students. It will be calculated based on the regulations for your programme. Graduating students who are eligible for AAP will want to refer to this figure to consider which option(s) to take. Your Student Support Co-ordinator can help you if you’ve got any questions about this.  

Your marks will appear on your transcript as they are published on your Student Information page. If any of your marks are replaced with ungraded passes via this process, then they will appear as ungraded passes on your transcript - no marks will be shown, but it will be clear that you’ve passed the modules.

If any ungraded passes are added to your programme, the marks for those modules won’t count towards the calculation of your final degree average: which is the figure that determines the classification of your degree. This means that the number of modules on which your final average is calculated will be reduced by the number of modules on which you have an ungraded pass.

If any ungraded passes are added to your programme, the marks for those modules won’t count towards your Grade Point Average. Otherwise, it will be calculated in the usual way.

Yes, it will be online and event assessments (exam resits) will take place between 11 and 18 July.

If you had resits on any Semester 1 modules, then we recognise that your preparation and focus on these will also have been affected by the current situation.

If you had capped resits on Semester 1 modules, and you pass those resits, then there’s no need to adjust anything, because any pass will be an improvement on what you previously achieved.

If you had uncapped resits which you pass, but your marks for those modules are lower than your previous standard performance, you can have an adjustment applied under this procedure: i.e., for those marks to be replaced by an ungraded pass so that they don’t negatively affect the calculation of your final average.

If you had Semester 1 resits (capped or uncapped) which you fail, you can, in certain limited circumstances, have a “compensated pass” applied to the module(s) in question (see below for an explanation of the limitations on compensated passes), or you can have a further opportunity to submit or take the assessment during the Semester 2 resit period (11 - 18 July). Please note that this exceptional allowance is only available for resits which were failed in April 2020, in recognition of the sudden disruption that students were faced with at that time. Any Semester 1 resits which were previously capped will remain capped; resits which were previously uncapped will remain uncapped.

If you have a capped resit, we will be comparing this semester’s marks against the original mark, as this is the fairest and most accurate measure of previous performance. However, if your resit is uncapped (i.e., you were affected by exceptional circumstances at the time of the original assessment) we will discount the previous mark from the calculation.

We have adjusted our assessments to make sure that - within a changed timeframe - we’re still giving students the chance to show that they can meet all the Learning Outcomes which are required to pass your modules and your course. In recognition of the disruption that everyone is currently experiencing, any students who fail Semester 2 modules will be entitled to an uncapped resit, without having to apply for Exceptional Circumstances.

However, it is important for the value of your award that - even in these disrupted circumstances - you can say with confidence that you have met all of the required Learning Outcomes for your programme. We also recognise that resits may not be an attractive option for students who are still experiencing disruption as a result of the current situation.

So, if you do fail any Semester 2 modules, or any Semester 2 resits, then in certain very limited circumstances we may be able to award you a “compensated pass” on a limited number of modules (up to a maximum of 2 module credits at Levels 3 and 4, and a maximum of 1 module credit at Level 5), but this will depend on how close you have come to passing the module in question, and whether you have passed everything else required to progress.

Where applicable, compensated passes will be applied by the Examination Committee considering your results, and will be published with the rest of your results. If you would rather take an uncapped resit than have the compensated pass, you will need to let us know by responding to the email that we send you when your results are published. Please note that this only applies to compensated passes which are applied to your first sitting of these assessments: if compensated passes are applied to any Semester 2 resits, you will not be able to request a further resit. See also ‘What happens if I fail a resit/get a lower mark in a resit?’

In relation to second resit attempts on Semester 1 modules and resits on Semester 2 modules, if a student:

a) Fails a resit (capped or uncapped), they may be entitled to a compensated pass by the Subject Exam Committee (SEC) (within PSRB restrictions and existing limits on compensated passes), but no further adjustment would be possible;

b) Passes a capped resit, the capped mark will stand;

c) Passes an uncapped resit but at a lower mark than their previous Semester 1 average, then they can apply for an ungraded pass, provided they have previously not used the maximum allocation of two credits of ungraded passes on their programme. If they have fully utilised either of these allocations (compensated passes or ungraded passes), no further adjustment is possible.

d) Passes an uncapped resit at a lower mark than the previous attempt, the previous (higher) mark will stand, unless an ungraded pass is applied as described above.

The post-resit Assessment Adjustment Process will commence the week beginning Monday 17 August.

If you don’t have enough marks from previous semesters for us to be able to measure your previous standard of performance (e.g. because you started your course in January 2020, or because you started in September 2019 and are in the first year of a programme which consists of ‘long thin’ modules that run over Semester 1 and Semester 2), then we can’t make any definitive judgement on whether you were disadvantaged by COVID-related disruption. However, we have said that we acknowledge that all students will have been affected in some way, so in these instances, we will offer students the opportunity of an ungraded pass or an uncapped resit, which you can choose to take if you think that your performance was of a lower standard than you would have been able to achieve without the COVID disruption. 

If you don’t think you’ve been offered the appropriate adjustments, or you haven’t been offered any adjustments and you think you should have been, you should contact your Student Support Coordinator in the first instance.

If you think that there has been an error in the way we have calculated your marks and eligibility for adjustment, please contact your Student Support Coordinator in the first instance.

The Academic Adjustment Process should not become a means of circumventing or nullifying any penalty which has been applied following an Academic Conduct investigation. However, the exact relationship between an Academic Conduct penalty and AAP will vary greatly between different cases and we will cross-reference the penalties which have been awarded with a student’s eligibility for AAP. If you’ve had your marks reduced as a penalty from an Academic Conduct investigation, you may not be eligible for AAP even though your Semester 2 mark is lower than your previous average. If that’s the case then you won’t receive the email about your options. If one or more of your module results is ineligible for AAP because of an Academic Conduct outcome, but other modules are eligible for adjustment under AAP, you’ll be contacted separately to explain your options.  

For the full details of the grounds that are eligible for an appeal and the process of how to appeal, please see this document. 

We’re putting measures in place to ensure that students aren’t academically disadvantaged by the changes that we’ve made to teaching and assessment, and we think that the fairest way to do this is on a case-by-case basis, applying consistent measures and mechanisms. We’re not able to make any universal guarantees, however, because many of our courses carry professional accreditation, including nursing and other health care professions. We have to apply specific, rather than ‘blanket’ considerations to those courses, so that we don’t risk the integrity of the professional qualifications or the safety of the public.

We recognise that you may be feeling anxious about whether you’re able to give enough focus to this semester’s assessments to perform to the best of your ability. For that reason, as communicated in an email on Monday 6 April, we are introducing additional measures for all taught programmes, to make sure that you are not academically disadvantaged by the changes to the learning materials and assessment methods that have been introduced, or by the disruption that all students are experiencing as a result of COVID-19.

This is in addition to the the measures that were already in place, including:

• Creating alternative event assessments (exams, timed tests) that will be held online, adjusting assessment schedules, and where possible, reducing the amount of assessment tasks.
• Adjusting planned teaching to deliver it online rather than face-to-face, and reviewing it against learning outcomes to ensure we’re not over-burdening students.
• Extending the self-certification period for Exceptional Circumstances to 14 days.

We know and appreciate, however, that all students are affected by the current situation - particularly those with personal health concerns, those who are unexpectedly having to balance study with childcare, and those who may be caring for loved ones who are especially vulnerable at this time.

For that reason, in addition to the measures listed above, we’ve introduced an Assessment Adjustment Process in recognition of the current situation and its effects on students. These measures will mean that we can make some adjustments if this semester's marks are lower than your previous semester marks.

Please note: Oxford Brookes students studying at one of our partner institutions may have different arrangements and should refer to guidance issued by their teaching provider. The same principles of ensuring that students are not disadvantaged by the current situation will apply, but the arrangements may vary depending on the partner institution and the course.

We will look at your recent standard mark from Semester 1 of the current academic year (or the most recent semester for which you have assessment results), and compare that mark with your Semester 2 results, to identify whether you may have been disadvantaged by the changes to teaching and assessment that we’ve introduced in order to complete Semester 2.

If any of your marks for modules concluding in Semester 2 are lower than your recent standard mark for Semester 1 (or the most recent semester for which you have assessment results), we can make an adjustment.

All modules passed during Semester 1 of the current academic year (or the most recent semester for which you have assessment results) will be counted towards the calculation of your recent standard mark.

If you’ve failed any Semester 1 modules and have been given a capped resit, then your original mark for that module will be included in the calculation of your recent standard mark.

If you’ve been given uncapped resits (via Exceptional Circumstances) for any Semester 1 modules, then your original mark won’t be counted in the calculation of your recent standard mark.

If you don’t have any marks from Semester 1 of the current academic year (perhaps because of the structure of your course, or because you were on temporary withdrawal during that semester), we will calculate your recent standard based on the previous semester for which assessment results are available. Failed modules will be included in the calculation.

Adjustments will be applied to individual modules, in the cases where your marks for those modules are lower than your recent standard mark. If some of your Semester 2 modules have a lower mark than your recent standard mark, and other modules are equal or higher than your recent standard mark, adjustments will only be applied to those modules where the marks are lower than your recent standard.

If you don’t have enough previous marks for us to make a comparison, we’ll contact you separately, when your results are released, to explain what’s available to you.

Once your Semester 2 results have been published, we will contact all students who are eligible for an adjustment. Please note that not all adjustments will be available to all students - it will depend on your programme situation, and any professional, statutory, or regulatory body requirements which apply to your programme - but we will apply whatever we can to make sure that you are not disadvantaged, without compromising the integrity of our programmes or - most importantly of all - the value and status of your degree.

You can respond through a simple form and you won’t have to provide evidence.

If you had resits on any Semester 1 modules, then we recognise that your preparation and focus on these will also have been affected by the current situation. They will be included in this process and we can make adjustments if you pass any uncapped resit with a lower mark than your previous standard mark, or if you fail any resits.

We will contact eligible students immediately when results are released.

No. Students will still need to pass modules to get the necessary academic credits to progress or to graduate, except in the very limited circumstances where we can apply a compensatory pass to modules which have been narrowly failed: more details on this will be published in June. Resits will take place from 11-18 July. Students who fail Semester 2 modules will be entitled to an uncapped resit without having to apply for Exceptional Circumstances.

We will look at placements individually - there is a lot of variation in the situations that students on placements find themselves in. If placements have been curtailed prematurely due to COVID-19, we are finding ways of providing opportunities for students to complete their placement requirements however we can.