Test and trace, reporting and self-isolation
Self-isolate, get tested and report it
If you develop Covid-19 symptoms, please self-isolate immediately and book a test. Do not come to campus if you have symptoms.
You can book a test online at GOV.UK or by phoning NHS 119. Please use your university address when booking.
Please use the Brookes Covid-19 Reporting form if you have received a positive test for Covid-19, or if you have Covid-19 symptoms but awaiting a test, or if you are self-isolating (i.e. due to being a close contact of someone who is a confirmed Covid-19 case).
Please help protect each other. Let the people you live with know if you have Covid-19 symptoms, and if you receive a positive test, because they will need to self-isolate as well.
If you test positive for coronavirus, you must self-isolate for 10 days. That means staying at your university accommodation and avoiding contact with other people as much as possible, including those you live with. You should not leave your place of residence for any reason (other than to seek medical help, or in another emergency such as a fire alarm).
If you share a student house then your housemates should self-isolate for 14 days starting from the day you first displayed Covid symptoms.
If anyone in your household displays Covid symptoms during the 14-day period they should get tested for Covid-19. If their test is positive they’ll need to self-isolate for 10 days from when their symptoms started but if their test result is negative they should continue to self-isolate for the 14-day period.
If you do not have symptoms you do NOT need to get tested. Please note that receiving a negative Covid-19 test during a period of self isolation does not shorten the length of time for which you are required to self isolate - you must still isolate for the required time period.
A failure to self-isolate where required will be considered a significant breach of the ‘Keeping each other safe principles’ and therefore a breach of the student conduct regulations. From 28 September, people will be required to self-isolate by law if they test positive or are contacted by a test and trace service.
The University has put a system in place for checking in on students who are self-isolating and to provide support if required. If you have told us that you are self-isolating someone will get in touch with you to check if you need any support. Please see the self-isolation FAQs below for more information.
Government guidance on self-isolation
- If you live with a person who has symptoms of coronavirus (COVID-19) or has had a positive test result, please follow this guidance.
- If you have been in close contact with, but do not live with, a person who has tested positive for Covid-19, please follow this guidance.
Oxford City Council guidance on self-isolation and homes of multiple occupation
Oxford City Council has written to all residents in houses of multiple occupation (HMOs or shared houses) with advice on how to stop the spread of coronavirus. The Council website also has details of the local support available for those who are self-isolating.
If you, or anyone you’ve had close contact with, tests positive for coronavirus then you’ll be contacted by NHS Test and Trace and asked to self-isolate. If you are contacted, you will be asked to provide them with information they’ll need to help stop the spread of the virus.
Please sign up for the NHS Test and Trace App which is now available. The app allows people to report symptoms, order a coronavirus test, check in to venues by scanning a QR code and it helps the NHS trace individuals that may have coronavirus. View more information about the app.
As part of Oxford Brookes’ duty to support the NHS Test and Trace process, from Monday 5 October you will be required to scan the NHS QR codes in areas where they are displayed (this will include restaurants, cafes and other social spaces). It should be noted that where you are unable to use the NHS app to scan in, there will be an alternative way of recording your details without the need to use a mobile phone. There will be signage making it clear where and how you will need to record your details.
In order to support the NHS Test and Trace service, we have implemented a simple QR code system to track attendance in a number of areas which are not covered by the NHS Test and Trace App. These areas include all teaching rooms and a number of other learning spaces
In each room/area where tracking of attendance is required, there will be at least one QR code (and short URL link) which is specific to that location. The person registering their attendance will then have to complete some basic attendance information through a google form.
For further information, see our test and trace policy.
How the system works
- Sign into your University provided Google account at myaccount.google.com (this will save time in filling out the Google form later on in the process)
- Scan the QR code on your mobile phone (a QR code reader/app may need to be downloaded for this if the device camera doesn’t scan the QR code automatically). Alternatively you can type in the short URL which will also be on the QR poster.
- Once scanned, the QR code (or short url) will link to a Google Form where you will be asked to submit a range of information including your name and contact details, desk/table numbers (where applicable), and the room/area name (as displayed on the QR code poster)
There may be occasions where a person will be unable to register their attendance (for example they don’t have an appropriate device). In these situations please ask another classmate, friend or colleague to register your attendance on your behalf.
How do I advise the University that I am isolating?
Please use the University's Coronavirus reporting form.
What support is available to me in self-isolation?
If you have told us you are self-isolating by using the Oxford Brookes Coronavirus reporting form then you, or someone in your household, will be contacted by a member of staff to check if you have any questions, concerns or support needs.
How do I access support from Wellbeing services?
If you know which of the Wellbeing services you require, you can self-refer directly using the details on the website. If you are not sure what sort of support you need, or aren’t able to make direct contact with a service, please contact the Wellbeing Information Desk 01865 (48)4650 , or firstname.lastname@example.org.
Are there any exceptions for when I can go outside? For example, can I go outside to exercise, to get food or medicine, to get some fresh air, or to smoke?
No, going outside is not permitted under the NHS guidance when you are self-isolating. You should not leave your place of residence for any reason (other than to seek emergency medical help, or in another emergency such as a fire alarm).
You can leave self-isolation in order to get a test (if you have symptoms) but you must make safe arrangements to get to the test centre without endangering others - e.g. walk to the centre, wear a mask at all times and do not stop anywhere else on your way there and back. Please remember you must book an appointment, you cannot just turn up at the test centre.
Do my flatmates need to self-isolate if I am self-isolating?
If you have been tested positive for Covid-19 then your household will have to self-isolate for 14 days from when you became ill. If you have symptoms of Covid-19 then your household will also have to self-isolate until you have got a test.
If you are self-isolating because you have been notified by the NHS Test & Trace service that you are a close contact of someone outside of your household then the rest of your household does not need to self-isolate. However, if you develop symptoms then they must self-isolate, as above.
Who can I report any Covid-19 related breaches to? For example if I am concerned someone is not following the self-isolation guidance or is breaching ‘the rule of 6’?
If you have any concerns like this please email email@example.com.
I am finding it difficult / lonely being stuck indoors during self-isolation, where can I find advice and support?
Our Wellbeing Team have developed this webpage for advice on managing your wellbeing during Coronavirus.
Can I just turn up at the Local Testing Site on campus?
No, the Local Testing Site is not accepting people who drop in, you must book a test and arrive at your designated appointment slot.
Can I return home to my family and self-isolate there?
No, Government guidance is very clear that students who are self-isolating should not leave their university accommodation to return to their family home if they are self-isolating. This is to protect your family and the rest of the community from the spread of the virus.
How can I get food supplies or medicines when I’m self-isolating?
You must not go out to get food and medicine when self-isolating. Please order supplies online or by phone, or ask a friend or family to bring supplies to your home. Anyone bringing you supplies must leave them outside your house; they must not enter the house. If you are staying in Halls of residence they must leave the supplies at reception and a member of staff will bring them to you.
Most supermarkets and many other retail outlets can deliver supplies on next day delivery, including basic medicines.
If you have an urgent and essential need for something, and it is not possible to get this online or through family/friends dropping this off, please speak to your point of contact (member of staff who will contact you if you are self-isolating) or email Covidfirstname.lastname@example.org.
I have Covid-19 symptoms but I can’t get a test, what do I do?
We are aware that capacity is an issue at many local testing sites, please continue to try through the website. If the location you are looking for doesn’t come up as an option, try again later and at different times of the day.
Please use our reporting form to tell us you have symptoms - you will need to self-isolate and advise others you are living with to do the same.
What if I have a part-time job but can’t go because I am self-isolating?
How do I advise my hall/accommodation provider that I am isolating?
Your hall team will be advised by the university once you have submitted the online form to report that you are isolating. This process will halt any non essential visits to your room (e.g. non urgent maintenance or housekeeping). If there is a major maintenance issue or a serious reason to visit your accommodation during isolation, staff will wear appropriate PPE to do so as a precaution. Please do not be alarmed by this.
Can I use shared facilities in my accommodation if I am isolating?
If you are isolating as a full bubble then you can continue to reside in the same manner and share facilities. If you are isolating individually, or are shielding, you may wish to use the areas at less frequented times or when wearing your own PPE. This will depend on arrangements that each household feel are most appropriate. We hope that households will support each other during this time.
Can I smoke indoors if I am not allowed outdoors during Isolation?
No, this is strictly prohibited (and illegal) and could lead to conduct penalties within the University.
If there is a fire alarm in Halls of residence and I am a confirmed case, where do I exit?
You exit via the same route as normal, a fire alarm indicates a greater immediate threat to life and it is imperative that you do evacuate for this reason. If you have PPE to hand and can wear this it would be preferred, but do not stop to look for this or re-enter a building to obtain this. There will be a separate fire assembly point for you depending on your location but the general rule is that you must distance from the larger group.
What do I need to do if I feel really unwell while I am self-isolating?
Call 111 or your GP out of hours service, or 999 in an emergency.
If you were previously self-isolating due to being a close contact, and you then later develop Covid-19 symptoms - please book a test, and please use our reporting form or update your ‘self-isolation point of contact’ member of staff.
How do I tell my lecturers that I am isolating and will not be able to attend lectures?
Log into Student Information to update your Covid-19 Learning Status on the Self-Service pages to fully online (found in self service pages, under Forms). You will need to convert this back to face to face when you are out of isolation.
Can I still collect post? (Brookes Managed Accommodation)
While you are self isolating, you must stay in your room/flat. For this time, we are afraid that you will not be able to collect post. However, if someone you are living with is not self isolating, then you can ask them to collect your post from your post box on your behalf or accept packages from the postman for you. If the Hall Office has contacted you regarding them holding a package for you - Don't worry, we will keep it until you are able to collect it. If it's urgent let us know and we will see what we can do to help.
What do I do if I need a food delivery and don't have a direct door/access point? (Brookes Managed Accommodation)
Suggestions for this could be a friend or family member delivering items for you to your flat door or an online supermarket delivery. If they need access to come to your flat through the block door, please notify your Hall Office who will be able to assist. Your point of contact will be able to advise you on how you can go about getting supplies.
How do I dispose of Rubbish? (Brookes Managed Accommodation)
Please place your rubbish outside of your flat door on Mondays and Fridays at 10am. Please ensure they are double bagged. If they are leaking, please put them on top of another bag. A staff member will come and collect your rubbish and leave new bin bags for you.
Can I do my laundry? (Brookes Managed Accommodation)
Unfortunately you will not be able to do your laundry at the shared Laundry on site during your self-isolation. You may wish to order detergent to hand wash items if you need to and we can dispense hand washing detergent if it is required.
When should I use the NHS test and trace app and when should I register using the Oxford Brookes QR system?
You will be required to use the NHS test and trace app to register attendance in restaurants, cafes,and a number of other social spaces. In lecture and seminar rooms and other learning areas you will be required to use the Oxford Brookes QR code system.
What happens if I can’t use the NHS test and trace app?
Where you are unable to register your attendance using the NHS test and trace app, there will be an alternative way of recording your details
If I am using the NHS test and trace app, do I still need to report symptoms to Oxford Brookes?
Yes, you will still need to use the reporting form to tell us you have symptoms.
What happens if I can’t use the Oxford Brookes test and trace system?
If possible, ask a friend or colleague if they can register on your behalf. They can do this by simply scanning the QR code and inputting your details when they are taken to the google form.
Why are we asking for attendance to be registered?
This is to support the NHS test and trace service and help identify the close contacts of anyone who has been confirmed as having Covid-19s. For more details please refer to the Oxford Brookes Test and Trace Policy
Is it mandatory to use the NHS test and trace app?
The areas where you see NHS test and trace codes displayed, are areas that we are all required to register our attendance as per Government Regulations. Where you cannot use the NHS test and trace app there will be an alternative way of recording your details in these areas.
Is it mandatory for attendance to be registered in the Oxford Brookes QR coded areas?
While we cannot force students, staff or visitors to engage in the Oxford Brookes QR code system we strongly encourage everybody on campus to register their attendance where possible. Non-compliance could result in asking more people to self isolate than necessary and could also make it more difficult to trace close contacts in the event of an infection. We are asking people to use this system, to help keep ourselves and others safe on our campuses.
Do students need to register their attendance in Halls of Residence?
No, currently this is only for staff who work in the Halls of Residence.
What happens to the data that is provided?
The data is kept for 21 days and then deleted. The data will only be accessed and shared with the NHS Test and Trace service to identify ‘close contacts’ in the event of an infection. Please refer to the Data Privacy Notice for more details on the circumstances where data may be shared and used.
How do I scan a QR code?
You will need to scan the NHS QR codes via the NHS test and trace app. For the OBU QR code system, all you need to do is open the ‘camera’ on your phone and the QR code will be scanned automatically. However, where this doesn’t work, you may need to download a QR code reader. There are a range of free applications available that provide a QR code reader.
Will the Oxford Brookes test and trace system be a permanent solution at the University ?
This is the way we are currently registering attendance at OBU where NHS test and trace isn’t in operation, If this changes this will be communicated to staff and students.
What if I am unable to scan the QR code for the Oxford Brookes test and trace system?
There is a short URL underneath the QR code. Please type that in to your phone and you will be linked to the google form to fill out your details.
What if I scan the QR code or enter the short URL and nothing happens?
This could be a problem with your connection. If the problem persists, please contact IT Service Desk or ask a friend to register on your behalf. Also, check that you're using the correct app for the QR code you're scanning - the NHS Covid-19 app can only scan NHS QR codes and you should use your phone's camera or QR code reader for Oxford Brookes QR codes.
Can I use the NHS test and trace app for OBU QR codes?
No, the NHS test and trace app will only recognise NHS Test and Trace QR codes that can be identified by the NHS Test and Trace logo on the QR posters. To scan Oxford Brookes QR codes, please use your camera or download a QR code reader.