Qualifications and accreditation

For managers, in particular, first line managers or team leaders, who want to develop their coaching skills and other staff, academic and support, who provide one-to-one support and assistance to others in their role.

Programme content

The course content includes the role of coaching and mentoring, the benefit it brings to organisations, what makes an effective coach and some key coaching skills and techniques.

The programme comprises:

• A 2 day interactive workshop
• 2 half-day group supervision sessions
• 1:1 tutorial support
• Self-directed learning
• 6 hours coaching practice

Once you have completed the programme, you will receive the ILM Coaching Level 3 Award.

Learning Objectives

The qualification consists of 3 objectives:

• Understanding good practice in workplace coaching
• Reflecting on workplace coaching skills
• Undertaking coaching in the workplace

Course content

The course content teaches the essential skills for developmental coaching conversations and the benefits of coaching to individuals and organisations. The purpose of coaching is to enable people to learn without teaching by facilitating their thinking. A variety of models are covered, along with an understanding of how individual thoughts, feelings and behaviours are learnt and changed, and how these factors affect the coaching conversation for both the coach and the coachee.

The course offers you the opportunity to develop coaching skills through:

• 12 half day webinars and regular weekly activities and milestones
• Observation sessions for delegates to gain formal feedback from tutors on coaching practice
• 3 hours of tutorial support including group tutorials and three 30 minute 1:1 sessions with a personal tutor
• 2 one-hour individual supervision and 1 group supervision session
• Feedback on draft assignment work
• Drop in - four optional sessions where tutor will be on-line and available for questions
• 18 hours of coaching practice with informed volunteers 

Once you have completed the course, you will receive a Level 5 Certificate in Coaching and Mentoring.

Learning objectives

The qualification consists of 3 units. In brief they consist of:

• Understanding the Skills, Principles and Practice of Effective Management Coaching and Mentoring within an Organisational Context
• Undertaking Effective Coaching or Mentoring within an Organisational Context
• Reviewing Own Ability as a Coach or Mentor within an Organisational Context 

This qualification is designed for managers or human resources/organisational development professionals who want to develop their expertise and credibility in the fields of coaching and mentoring, or to establish coaching on an organisational level. It is also for professional coaches and mentors seeking to enhance and accredit their experience with a nationally recognised qualification.

This Certificate may help you gain access to our MA in Coaching and Mentoring Practice if you don’t have an undergraduate degree.

Our ILM level 7 Certificate for Executive and Senior Level Coaches and Mentors offers you the flexibility to study for your ILM qualification by attending online workshops, working with clients/volunteers, conducting your own guided reading and preparing assignments.