Oxford Brookes Business School

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  • Raphael Ali

    PhD: The study of the impact of ethnic diversity on team performance: Finding the missing link

    Business and Management

    Oxford Brookes Business School

    Raphael Ali

    Mode of StudyFull-Time
    SupervisorsJan Harwell, Tatiana Bachkirova
    Research AbstractNigeria is one of the most ethnically diverse countries in the world with over 250 ethnic groups and over 150 million citizens. Scholars have claimed that ethnic identity plays a pivotal role in organisations, as it exerts influence across different organisational activities and situations, such as competition between companies, departmental conflicts, or cooperation of employees (Osaghae, 1995). However, the understanding of ethnic diversity and its influences in Nigerian organisations seems limited. Hence, this research aims to investigate how employees of different backgrounds function together as a work group in Nigerian organisations. This research study will examine the relationship between ethnic diversity and group cohesion, cognition, and identity. Individual experiences and actual performance across different ethnic groups will be analysed and compared. Qualitative research methods, such as interviews and thematic analysis, were conducted to examine ethnically diverse employees of a multi-national alcoholic beverage manufacturer and distributor in Lagos, Nigerian.  Findings will contribute to the knowledge of ethnic diversity of the Nigerian workforce, clarification about the mechanism of teamwork and the complexity of ethnic diversity, and, more importantly, help managerial practitioners more effectively manage their diverse Nigerian employees and create high achieving and supportive team dynamics that promote collaboration and successful work ethic.