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  • Setting or resetting your Oxford Brookes user account password

    If you need to set your Oxford Brookes account password, have forgotten your Brookes user account password or you want to change your Brookes account password;

    1. Go to the Secure Forgotten Password Reset page to change your password
    2. You will need to type in your student/staff number into the ‘Email address or Username’ box
    3. Click ‘Reset my password’
    4. Check the personal email account you have registered in the HR Portal or Student Information for a unique link which is valid for 48 hours. 

    Set or reset my password

    Please note your password reset link is sent to the personal email address that you have registered on the HR Portal (staff) or Student Information (student). To add a personal email address please follow these steps.

    Brookes user account and password FAQ’S

  • For students

    You will receive two emails to the email address that you have used to register with Oxford Brookes up to three weeks before enrolment:

    • one with your user ID (student number) - this is your Brookes user account (user ID)
    • one with a unique link to allow you to create your password - this will be the password you use to access University network and systems including Student Information, email, calendar (timetable),the virtual learning environment (Moodle) and eduroam (free world-wide roaming Wi-Fi access service).
    • If you have not received these or have any queries, please contact the Enrolment Team

    If you would like to change your password to something more memorable please see the information above on ‘Setting or resetting your Oxford Brookes account password’. 

    For staff

    Alongside your user account you will be issued with a password via email the night before your contracted start date at Brookes. The first of these emails will contain your staff number (user ID), the second will contain a unique link for you to create a password - this allows you to log into all core University systems, including email, calendar, the virtual learning environment (Moodle), the HR/finance systems and other role specific systems, providing they have been requested by your line manager (e.g. Student Record System). If you would like to change your password to something more memorable please see the information above on ‘‘Setting or resetting your Oxford Brookes account password’.

    This Knowledge Base article explains why you need to register a personal email address to obtain a new password securely.
    To add or check your personal (not student) email address, log in to Student Information and select ‘Student Profile’ in the student menu. Your email details are found in the Bio Information section. 

    To update your personal email address, you need to login to the HR Portal. If you are unable to access the HR Portal please use the Forgotten password - provide a staff personal email address form

    Once logged in, click on the ‘My Profile’ icon and look for the ‘Personal Email Address’ field. Click on the 3 dots to the right and select ‘Edit’ to update your personal email address in your staff profile. 

    New Starter Systems & Resources Access Request

    This form should only be completed once all new starter documentation has been returned to HR, and a staff number for the new member of staff has been received.