Covid-19 library services

 Announcement Loans are now due back on Monday 8 February 2021. This means that we are unable to satisfy Holds requests for items already out on loan until next semester. During online teaching weeks and the vacation all libraries remain open to Brookes students and staff. Entry is by card only. Please check individual library sites for details of all of our opening hours as these may vary. When you visit - please remember to wear your face covering, wash/sanitise your hands frequently, refrain from eating or drinking (just bottled water), follow the directional signs - and socially distance at all times.

Library services during COVID-19 restrictions

The physical libraries have now reopened for walk-in access to space and books.   As you will expect there are some changes in how the Library operates when on campus. As with the rest of the University, all the measures that have been put in place have been done to keep everybody safe.  

  • Please note, services in all the physical sites are self-service only.  Support continues to be delivered remotely through chat, the Virtual Help Zone and email. There will be no staffed service points open at any of the sites
  • Study spaces and desktops are available at all sites and are socially distanced at 1m+. This means there is less study space available than normal but if demand for seats is high we will introduce a booking system.
  • All spaces are for individual quiet or silent study and have been labelled to show where people can sit (Please sit here / Do not sit here).  Please note there are no areas available for group work.
  • Face coverings should be worn while in the Library (unless individuals are exempt)
  • No food and drink policy (apart from bottled water) across all sites
  • All available study seats will have a number and QR code as implemented in other University areas for track and trace purposes
  • Opening hours of our sites may vary. For details of the hours please check the individual library’s page

Holds have been reinstated on LibrarySearch so you can reserve items that are on the shelves at any of the Library sites.  Please note that often it is quicker to come and collect items in person if the book is available on the shelf.  

Help and support

To contact us or if you need help please choose from the following:

Live Chat - chat with us when the side chat widget is showing (found at bottom of page if viewing on mobile phone) - for any queries relating to your use of the Library including how to find resources, referencing and other general questions.

Virtual Help Zone - chat with us face to face (via Zoom) during our Virtual Help Zone Hours - 14.00-16.00 Monday to Friday during Semester.

Email Library Enquiries for any queries relating to access, issues with online resources, referencing and any other general questions.

Email to report problems with getting access to specific electronic resources.

For subject specific enquiries, contact your Academic Liaison Librarian.

For queries about borrowing, returning, renewing or reserving Library materials, email Lending Services.

Contact a senior member of the Library staff.

Scan and Send service for print chapters / journal articles

We are offering a Scan and Send service for individual chapters / journal articles from printed items in Library stock for Brookes staff and students under the following conditions:

  • The copy is being made for private study only. (Scanning requests for teaching purposes should be made to the Library Scanning Service who can supply items that can be uploaded to Moodle.)
  • The extent of the copying is within legal limits (1 article per journal issue or 1 chapter / 5% of a book).
  • The request is made via this form and the copyright declaration is agreed to.

The service is aimed at staff and students who are unable to come to the Library to borrow items and scan the items personally. Requests will take up to five working days to be processed and delivered.

Books on loan

Library Resources during COVID-19

In addition to the databases, e-journals and ebooks already provided through the Library website, many academic publishers are making additional e-resources available.  Contact your Academic Liaison Librarian for more information about e-resources in your subject area.