Announcement Loans are now due back on Monday 8 February 2021. This means that we are unable to satisfy Holds requests for items already out on loan until next semester. During online teaching weeks and the vacation all libraries remain open to Brookes students and staff. Entry is by card only. Please check individual library sites for details of all of our opening hours as these may vary. When you visit - please remember to wear your face covering, wash/sanitise your hands frequently, refrain from eating or drinking (just bottled water), follow the directional signs - and socially distance at all times.
The physical libraries have now reopened for walk-in access to space and books. As you will expect there are some changes in how the Library operates when on campus. As with the rest of the University, all the measures that have been put in place have been done to keep everybody safe.
- Please note, services in all the physical sites are self-service only. Support continues to be delivered remotely through chat, the Virtual Help Zone and email. There will be no staffed service points open at any of the sites
- Study spaces and desktops are available at all sites and are socially distanced at 1m+. This means there is less study space available than normal but if demand for seats is high we will introduce a booking system.
- All spaces are for individual quiet or silent study and have been labelled to show where people can sit (Please sit here / Do not sit here). Please note there are no areas available for group work.
- Face coverings should be worn while in the Library (unless individuals are exempt)
- No food and drink policy (apart from bottled water) across all sites
- All available study seats will have a number and QR code as implemented in other University areas for track and trace purposes
- Opening hours of our sites may vary. For details of the hours please check the individual library’s page.
Holds have been reinstated on LibrarySearch so you can reserve items that are on the shelves at any of the Library sites. Please note that often it is quicker to come and collect items in person if the book is available on the shelf.
To contact us or if you need help please choose from the following:
Live Chat - chat with us when the side chat widget is showing (found at bottom of page if viewing on mobile phone) - for any queries relating to your use of the Library including how to find resources, referencing and other general questions.
Virtual Help Zone - chat with us face to face (via Zoom) during our Virtual Help Zone Hours - 14.00-16.00 Monday to Friday during Semester.
Email Library Enquiries for any queries relating to access, issues with online resources, referencing and any other general questions.
Email help-libraryeresources@brookes.ac.uk to report problems with getting access to specific electronic resources.
For subject specific enquiries, contact your Academic Liaison Librarian.
For queries about borrowing, returning, renewing or reserving Library materials, email Lending Services.
We are offering a Scan and Send service for individual chapters / journal articles from printed items in Library stock for Brookes staff and students under the following conditions:
- The copy is being made for private study only. (Scanning requests for teaching purposes should be made to the Library Scanning Service who can supply items that can be uploaded to Moodle.)
- The extent of the copying is within legal limits (1 article per journal issue or 1 chapter / 5% of a book).
- The request is made via this form and the copyright declaration is agreed to.
The service is aimed at staff and students who are unable to come to the Library to borrow items and scan the items personally. Requests will take up to five working days to be processed and delivered.
Continuing students
All items on loan are now due back on Monday 8 February 2021. We are not requesting the return of items that are now on loan but holds can continue to be placed on items that are not on loan and available on the shelves at any of the libraries.
Should you receive an overdue notice please contact lendingservices@brookes.ac.uk and we will update your Library account.
Returning items
Items can be returned in person at all of the sites. If you are unable to come in person you can use the Freepost return option to send books back to the Library.
You must not visit University campuses if you are showing signs of Covid-19 and should follow the Government guidelines to self-isolate. For further information and symptoms please visit the NHS website: https://www.nhs.uk/conditions/coronavirus-covid-19/check-if-you-have-coronavirus-symptoms/.
Please cycle or walk to the campus and avoid using public transport in line with the Governments travel guidelines. https://www.gov.uk/guidance/coronavirus-covid-19-safer-travel-guidance-for-passengers
Freepost return
A freepost option is now available for students who have finished their studies. Please go to the Royal Mail / Brookes portal and follow the instructions on the screen. In the University Department field (mandatory*) please put Library.
The service covers UK postage only. If you have left the country please contact lendingservices@brookes.ac.uk and we will discuss the best way to proceed.
The postal address (should you need it) is:
Customer Services (Library)
JHB105
Headington Campus
Headington
Oxford
OX3 0BP
Books returned either in person or via the freepost service may not be discharged immediately from your Library Account.
In addition to the databases, e-journals and ebooks already provided through the Library website, many academic publishers are making additional e-resources available. Contact your Academic Liaison Librarian for more information about e-resources in your subject area.
Covid-19 resources
libraryenquiries@brookes.ac.uk
+44(0)1865 483144