Reserving items

  • If an item that you need is already on loan to someone else or is at another site, you may reserve it. When it is available we will keep it for you to collect within 7 days.
    The quickest way to obtain material that is not on loan from your home site is to collect it yourself from the library shelves.

    Watch our video guides or follow our reservation instructions below:

    How to make a reservation How to make a reservation
    How to collect your reservation How to collect your reservation
  • How do I reserve an item?

    You will need to search for the item on the Library Catalogue.

    • Once you have found the item on the Catalogue, click on the Reserve button
    • Enter your usual Brookes username and password.  Other Library users will need to enter their Library card number and PIN
    • Choose the Library from which you wish to collect the item
    • Click on the Reserve button
    • You should see the message Reservation placed
    • When you have finished placing your reservation, remember to click the red logout button at the top of the screen

    If you experience any difficulty in making a reservation, please ask the library staff for help.

    What if I want an item from another site?

    • You may reserve items from other sites that are on loan or not on loan 
    • Remember to select the Library from which you want to collect the item 

    How do I reserve an item that is "On order" or "Not yet available"?

    • You may reserve items that are "on order" or "not yet available" but to do this you will need to ask at the Library Help Zone/Enquiry Desk 

    Short Loan items

    • It is not possible to reserve items from the Short Loan Collection

    How many reservations may I have?

    • You may have 5 active reservations at any one time
    • As soon as an item is ready for collection it is dropped from your quota of active reservations

    How will I know when my reservation is available for collection?

    • An email will be sent to your Brookes address when your reservation is available .  External borrowers and temporary members will be notified by email if an address has been provided
    • You can check the availability of your reservations via My loans and reservations

    Where should I collect my reservation?

    Your reservation can be collected from the location you selected when you made it. 

    • At Harcourt Hill you can collect reservations from the shelves next to the self issue machines in the Library foyer. 
    • At Headington you can collect reservations from the Short Loan and Reservations area, next to the Welcome Desk, on level 1
    • At Swindon you can collect reservations from the area next to the journals
    • At Wheatley you can collect reservations from the library help desk. 

    Why is the book I reserved not yet available?

    The Library Catalogue will give information which may show why a book you have reserved is not yet available:

    • If a book is on loan, the date it is due back will be shown
    • The number of reservations that have been placed on a book is given.  If this is a high number before you place your reservation, there may be some delay in the book becoming available  

    Please contact library staff if you need more details about the progress of your reservation.