• Contact us

    Library Services during COVID-19 


    All library buildings are closed until further notice. Library services and resources are continuing to operate online. 

    As part of the phased reopening of our spaces, the Library is planning to operate a 'click and collect' service for physical books for Brookes staff, postgraduate students and researchers. We hope this will be available from early August pending all necessary University risk assessments being completed and health and safety measures in place.  The next phase, likely to be from the beginning of September, will see us open the libraries for individual study on a self-service basis with continued remote support (Chat, email and Google meetings). The safety of our staff and users is of the utmost importance and we continue to follow Government and University guidelines as we plan for re-opening. 

    Books on loan

  • Information about your loans - all loans have now been renewed and are not due back until 25 September 2020 - there is no need to return your books before this date.  If you are vacating a room in a Brookes hall of residence you can leave your books in the room for collection once staff have access - if possible please label them clearly as Books for Return to the Library. Alternatively, books can be returned to a designated Library book returns box in the hall reception.

    If you receive an overdue notice please contact lendingservices@brookes.ac.uk and we will update your Library account.

    If you are vacating a room in a Brookes hall of residence you can leave your books in the room for collection once staff have access - if possible please label them clearly as Books for Return to the Library. Alternatively, books can be returned to a designated Library book returns box in the hall reception. 

    Books can now be returned to Campus Reception (Headington, Harcourt Hill & Wheatley) by following this procedure:

    You must not visit University campuses if you are showing signs of Covid-19 and should follow the Government guidelines to self-isolate. For further information and symptoms please visit the NHS website: https://www.nhs.uk/conditions/coronavirus-covid-19/check-if-you-have-coronavirus-symptoms/.

    Please cycle or walk to the campus and avoid using public transport in line with the Governments travel guidelines. https://www.gov.uk/guidance/coronavirus-covid-19-safer-travel-guidance-for-passengers

    Returning books to JHHB.  

    • Final year students who wish to safely return their Library books before leaving Oxford can, between the times of 08.00 and 18.00, arrive individually at JHBB main entrance and ring through to security (01865 483060)

    • A member of Campus Services or the Security Team will unlock the lobby doors for you to gain access to the book trolley located in the area

    • Strict 2m physical distancing will be maintained throughout 

    • Leave you books on the trolley. You should not handle any other books during the process

    • There will be no access to any other part of the JHBB building 

    Return of books to Wheatley / Harcourt Hill reception

    •  Final year students can return items (individually) at the Campus Reception office at Harcourt Hill and Wheatley, ringing 01865 483060 on arrival.  You can place your returned library book(s) into the designated box in the reception area. Do not handle any other books already in the box

    • The student and CSA/hall of residences staff member will maintain 2m social distancing at all time

     Return of books to Swindon reception  

    • Final year students can return items (individually) at the Reception office at Swindon, ringing 07887794234 on arrival.  You can place your returned library book(s) into the designated box in the reception area. Do not handle any other books already in the box

    • The student and staff member will maintain 2m social distancing at all times

    Please note that books will not be removed from your Library account until staff are back on site. If you receive an overdue notice please contact lendingservices@brookes.ac.uk and we will update your Library account.

    Freepost return

    A freepost option is now available for students who have finished their studies.  Please go to the Royal Mail / Brookes portal and follow the instructions on the screen.  In the University Department field (mandatory*) please put Library. 

    The service covers UK postage only.  If you have left the country please contact lendingservices@brookes.ac.uk and we will discuss the best way to proceed.

    The postal address (should you need it) is:

    Customer Services (Library)

    JHB105

    Headington Campus

    Headington 

    Oxford 

    OX3 0BP

    Books returned either in person or via the freepost service will not be discharged from your Library Account until staff are back on campus.   



  • Help and support

    To contact us or if you need help please choose from the following:

    • Live Chat - chat with us when the pink bubble is showing (found at bottom of page if viewing on mobile phone) - for any queries relating to your use of the Library including how to find resources, referencing and other general questions
    • Email Library Enquiries for any queries relating to access, issues with online resources, referencing and any other general questions
    • Email help-libraryeresources@brookes.ac.uk to report problems with getting access to specific electronic resources
    • For subject specific enquiries, contact your Academic Liaison Librarian
    • For queries about borrowing, returning, renewing or reserving Library materials, email Lending Services
    • Contact a senior member of the Library staff

    Library Resources during COVID-19

    In addition to the databases, e-journals and ebooks already provided through the Library website, many academic publishers are making additional e-resources available.

    Check this list Library resources during COVID-19 pandemic for details. The list is being updated as more resources become available, so do check back regularly.