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The Library offers Introduction to EndNote sessions each semester, details of the location and times can be found in the column on the right (or below). Sessions last for 1 hour with some (optional) extra time for hands-on practice.
EndNote provides detailed online help, both on the desktop versions and the Web version. Click on the 'Help' option of the version you are using to search the contents.
There is an active EndNote Forum for which you need to register. The forum is available on the Thomson Reuters web site