nursery recognises that parents are the child’s first carers and educators and
therefore their views and knowledge of their children are paramount in ensuring
that we are able to provide the best possible care.
The Key Person Approach
nursery operates a key person approach in order to provide the best possible
working relationship for each child and their family and to ensure that
individual needs are recognised and supported.
For more information on how the nursery operates the key person approach
please refer to the policy.
Sharing of Information
nursery encourages the sharing of information both on a daily basis and through
bi-annual parents’ evenings when parents can book a time to discuss progress
with their key person. Each key person
is responsible for collecting a portfolio of evidence for their key child’s
developmental profile. This is looked
upon as being a shared document and parents and carers are encouraged to
provide information through their own observations and photos to also be
included. We rely on parents to keep us
updated on their child’s progress at home and concerning any changes to routine,
diet and general health and well-being.
Each child’s individual planning sheet has a parents’ contribution box
so that information regarding the child’s current interests and learning at
home is taken into account to help inform the planning choices made by
staff. We strongly believe that the more
information shared between the nursery and parents regarding the child’s
learning leads to improved outcomes for the children.
nursery regularly provides parents with information regarding the nursery
through newsletters, posters, profile meetings, Childcare Forum meetings and
Involvement in the Nursery
believe that a parent’s involvement in nursery life enriches a child’s
experience and we therefore invite and encourage parents and carers to become
actively involved from sharing particular talents, reading a story
(particularly in a different home language) to simply joining us on our
different fun days and events.
are welcome to visit the nursery during the day to breastfeed their child and
parents can observe their children from the upstairs windows if they wish to
check on how they are settling into the nursery.
nursery hosts a childcare forum each semester which is an opportunity for
nursery staff and parents to join together and discuss any relevant issues
concerning the running of the service. The
forum is also attended by Alison Cross, the head of our directorate (HR). Parents and carers views are welcomed and any
issues and ideas are shared and discussed in an informal way. There is a suggestion box in the entrance
hall for any issues to be raised at a meeting if people are unable to attend.
Families who have English as an additional
nursery is committed to ensuring all families feel welcome and included in the
setting and we have adopted certain practices to help support families with
EAL. We also support children within the
setting by using lots of visual aids, signing, props and puppets, labels and
signs in home languages, multi-language books and tapes and finding out key
words to help with communication to name but a few.
Induction & Transitions
initially settling a new child into the nursery, we work together with the
parents to devise the best induction programme that will help both the child
and their parents become confident with the nursery routines and familiar with
the staff. Children due to start in the Discoverers’
room may be offered a home visit by the manager and nominated key person, prior
to the child’s first nursery visit.
Photos of the nursery and key person will be left with the child,
hopefully easing the transition of settling-in to a new environment.
a child is due to move up from the Explorers’ to the Discoverers’ room their
key person will take them on integration visits, slowly building up the amount
of time they spend in the room. We also
have two open evenings during the year to inform parents about the learning
opportunities and routines of the Discoverers’ room.
prepare the older children for starting school by planning school visits and
working on the topic of ‘Moving up to Big School’ during the summer.
nursery operates an ‘open-door’ policy with regard to discussing any concerns
with parents and we are committed to working together to resolve any problems
or worries about a child or the care that they receive.
parent has a concern about their child they are encourage to speak to their
child’s key person. Any other issues
regarding the nursery should be taken to the nursery manager who can organise a
meeting, if appropriate, to discuss them.
If the parent is unhappy with the outcome and feels it has not been
successfully resolved, they should follow the nursery’s complaints procedure.
policy was reviewed in May 2018.