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New managers and other managers who would like a short course on key management skills. Please tell us if you are a non-manager when booking.
This course will give managers insights into their management and leadership role and practical strategies for carrying out the tasks of the role. Topics include: managing workload, management/ leadership styles, the management relationship, communicating as a manager/leader, delegation, encouraging engagement, agreeing objectives.
Describe how teams work most effectively
Define the leadership/management role
Explain the difference between leadership and management
Relate the concept of "vision" to your role
Explore preferences in management style
Explain how and when to adapt management style
Identify your "stakeholders"
Describe strategies for managing workload
Explain how to delegate effectively
"Very practically orientated - a lot of team work and participation from the people attending. A great overview of different techniques."
"This taught me a lot about myself and how to apply the knowledge effectively to a management role. Roleplaying was very helpful too; theory is all well and good but getting to practise as well is excellent."