Manager as Communicator

  • Who is it for?
    Any manager but particularly for those new to people management.

    Overview
    This session provides managers with an increased awareness of how to make communication effective in motivating and engaging staff by creating a shared understanding.

    Dates
    To be confirmed

    Duration
    2.5 hours

    Location
    Online

  • To provide managers with communication awareness required in creating a shared understanding
    By the end of this workshop you will be able to

    • Explain the components of effective communication

    • Identify the barriers to effective communication

    • Demonstrate key principles of effective/assertive communication

    • Recognise different communication styles

    • Use techniques which reduce the tensions experienced in having difficult conversations

    Some recommended work - approx 30-60mins 

    Joining Instructions

    • Joining instructions: will be sent to you by email 10 days prior to the workshop.  

    Evaluation

    • Evaluation: your comments are valuable and you will be asked to complete a form at the end of the workshop.

    Unable to attend

    • Please let us know asap (email ocsld@brookes.ac.uk) if you are unable to attend as we can give your space to another participant.
    Ian Whiting