Managers communicating effectively

  • Who is it for:

    Managers

    The format of the programme:

    Half day workshop

    Course content:

    To provide managers with communication awareness required in creating a shared understanding.  

    By the end of this workshop you will be able to:

    • Explain the components of effective communication

    • Identify the barriers to effective communication

    • Demonstrate key principles of effective/assertive communication

    • Recognise and use different communication styles for different senarios

    • Use techniques which reduce the tensions experienced in having difficult conversations

    Cancellation fee:

    If you are unable to attend a course we require 5 working days' notice of non-attendance, otherwise a cancellation charge of £50 will be made for each day of a course (or part thereof).