• Training and support for Banner SRS

    There are a range of guides and online tutorials available in the SRS Moodle course. The SRS training team also offer classroom-based training and practice sessions.

    If you have a query about training, please email

    Upcoming training sessions


  • Staff with responsibility for mark entry are required to complete the online mark entry tutorial available on the SRS Moodle course.

    Following the completion of the mark entry tutorial, please check your module and assessment component setup in the system (instructions on the SRS Moodle course).

    If you do find an issue with your setup, please contact your faculty's associate dean of student experience and include your CSI link person in the email (if you don't know, you can email or contact your programme lead/subject coordinator).

    Mark entry help desk

    The guided-practice sessions, which have been running during October-November have now come to an end. In January, a help desk for staff will be available at the following times in Student Central:

    • Monday 6 Jan, between 12-2 pm
    • Tues 7 Jan, between 10-12 noon
    • Wed 8 Jan, between 2-4 pm
    • Thurs 9 Jan, between 9-11 am
    • Thurs 9 Jan, between 11-1 pm
    • Thurs 9 Jan, between 1-3 pm
    • Wed 15 Jan, between 11-1 pm

    The help desk is an opportunity to problem solve any issues you may be experiencing, please ensure you have completed the online tutorial and read the guidance on mark entry at Oxford Brookes. Please bring your own device if possible, as this will enable us to more accurately replicate any issues.

    Progression decisions at Brookes in the new student records system will be tracked through the 'Exam committee self-service' interface. The aim of this session is to provide staff with the required skills to use the interface to review student data and propose award and progression decisions.

    The first use of the new system for exam committee processes, for both UG and PG, will be at the January 2020 exam committee. Ahead of this all staff, involved in an exam committee, are required to attend training.

    Who should attend?

    This training session is for Oxford Brookes staff involved in exam committees.

    We have scheduled the bulk of exam committee training during Nov/Dec to give you an opportunity not only to hear about the new streamlined process and view the new screens but also to ask questions and feed into decisions about the process ahead of first use.

    We have already delivered this training to a significant number of exam committee chairs and secretaries and an additional 100 spaces are currently available between now and 9 Jan 2020 (see full list below) when this training will end for the period (training will start again in April 2020 ahead of semester 2 exam committees). We will, of course, publish guidance and self-guided tutorials in the SRS Moodle course.

    How do I sign up for a session?

    Select a date from the list below to view more details about these sessions and to request a place.

    Extra spaces now available on many of the dates below due to larger training rooms becoming available. 

    Your reservation will be provisional until the booking is confirmed 48 hours ahead of the session via a Google Calendar invite (please respond ‘Yes’ to this invite to confirm you are still able to attend place).

    Student Information sessions for staff ran between June and November 2019. There are no sessions planned currently. Please check the SRS Training Moodle course for training resources. If your team require face-to-face training, please email to discuss your training needs.
    Student Information sessions for staff ran between June and November 2019. There are no sessions planned currently. Please check the SRS Training Moodle course for training resources. If your team require face-to-face training, please email to discuss your training needs.

    Aim: to provide staff with an initial introduction to the Banner Student Record System (SRS), how to navigate and things to be aware of when using the system.

    Who is this training for?

    This training is specific to the Administrative interface in Banner. It is aimed at staff who manage records as part of their role (i.e if you use eCSIS currently you will use this interface of the system).


    If you are only using PIP at present, then this training might not be relevant to your role. Please speak to your line manager if you are unsure whether or not you require training in this area of the Student Records System.

    What will these sessions cover?

    These sessions provide information on the general use of the administrative interface of the system, basic navigation and some of the key functionality including:

    • What is Banner?
    • Logging in to the system
    • Finding general person information
    • Menu Options

    At the end of this session you will have a general understanding of how to use the system, in preparation for more comprehensive training.

    Dates for training on the specific functionality of Banner related to your role will be communicated out through your team shortly.

    Please note: some of the sessions include hands-on training (held in computer rooms), whilst others are demonstrations only (held in regular teaching rooms). At the same time you are welcome to bring your work laptop/chromebook with you to the Demo sessions if you want to replicate the steps demonstrated on the main screen on your computer.

    Book on to a training session

    On-demand training is available for staff that work wth eCSIS. Please email for more information.

    Who is this training for?

    This training session is for Brookes employees who would need to gain access to admissions data via Argos as part of their role. The aim of this session is to introduce you to admissions reports available through Argos, and to also highlight key data security considerations that you will need to be aware of.

    Completion of this training is a prerequisite for gaining access to Admissions reports in Argos.

    What will this session cover?

    This training session will overview the following topics:

    • What is Argos?
    • Access to Admissions data
    • Reports:
      • Biographical data
      • Statistical data
    • Final considerations


    1 hour

    How to I sign up for this training?

    Please use the link below to book on any of the upcoming sessions.

    Book onto a training session

    Could I complete this training online instead?

    • To complete this training online, visit the SRS Moodle course and log into Moodle using your regular Oxford Brookes credentials. You will then need to select 'Enrol' to sign up to the course. Alternatively, you could log in to Moodle and search for the Student Record System course.
    • Once you click Enrol, you will be able to access the Argos: Admissions Reports tab with all further information.

  • Online resources and guides


  • All the online resources and guides for using the new Student Information pages, are available within the SRS Moodle Course. To access this course:

    1. Go to the SRS Moodle course welcome page.
    2. Log in to Moodle when prompted using your usual Brookes login details.
    3. Select 'Enrol'.
    4. The content is split into tabs covering different areas of system functionality - for example, to view a lecture capture video from one of the introductory Student Information sessions for staff (August-September 2019) go to the Student Information tab.

    More resources will become available in this area over the coming weeks

  • Students

  • For video guides covering Online Enrolment, and Module Registration, please visit the Your Student Information page.

  • Further support

    If you are a student, and have any questions about your Student Information pages, please contact the Student Central Advice Team

    Staff with access issues, please ask your line manager to make a request for access using the IT access request page, to do this

    1. Go to
    2. Select >IT Service Requests >Access to university information systems >Access to corporate data systems for new and changed employees
    3. Check the box: Student Information (Banner Self-service)

    If you need to report an error in the data held on the system, please contact the  Student Records and Curriculum Management team (previously known as CSA).