There are a number of useful resources and teams who are here to support you while living at university. Check below to find out what each one can do for you.
Getting advice
Residences Information Portal - you will need to be logged into your Brookes gmail account to access this site
- Report a problem or maintenance issue
- Report an absence
- Register a guest
Your hall manager and team - check the Residences Information Portal or ask at your hall reception to find the name of your hall manager and team members
- Practical advice on living in halls
- Resolving issues or disagreements
- Concerns or queries
Your hall wardens - check the Residences Information Portal or ask at your hall reception to find the name of your wardens
- Support out of hours, i.e. noise disturbances
- Resolving issues or disagreements
- Someone to talk to, if you need it
- Accommodation for your continuing years
- Understanding your tenancy in halls or Brookes housing
- Swapping room
- Debt and budgeting
- Private housing
- University decisions and exceptional circumstances
- Fees and funding, including rent
- Financial support such as grants and scholarships
- Financial Aid team
Togetherall - safe, online community where people support each other anonymously to improve mental health and wellbeing.
- 24/7 online support
- Safe and supportive space
- Dealing with low mood and mild depression
Student Support Coordinators - check your Student Information to find the name of your Student Support Coordinator
- Practical day-to-day advice
- Academic support
- Pastoral care and personal issues
Student Support and Wellbeing Services
- Counselling services, talks, guides and workshops on living well at university
- Disability, Dyslexia and SpLD Services
- Interfaith chaplaincy
- Financial, legal and housing advice
- Immigration information
UK Council for International Student Affairs (UKCISA)
- Visas and immigration
- Fees and money
- Studying, living and working in the UK
Accommodation Bureau
Office opening times
Monday-Thursday: 9.30am to 4.00pm
Friday: 9.30am to 15.30pm
Phone lines are open Monday-Thursday: 9.00am to 4.30pm and Friday: 9.00am to 4.00pm
Lloyd Building
Headington Campus
Oxford
UK
OX3 0BP