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For help with correcting or replacing a visa, BRP or passport, please contact ISAT.
For more information, you can also check this UKCISA webpage.
You will first need to report your BRP as lost or stolen with the police. You can do this on the
Thames Valley Police website.
You will then need to
report your lost/stolen BRP visa to the UKVI. Doing this cancels your BRP card. If you find it after you have reported it, you will not be able to use it again.
You can then apply for a
replacement BRP card.
This costs £56, payable by card at the end of the online form. It can take up to 8 weeks for a replacement BRP card application to be processed through the standard service.
Make sure you
come to ISAT
to have your form and documents checked before you pay for and submit your application.
Contact the International Student Advice team immediately:
Telephone - +44 (0)1865 484681 Email –
If you are not able to speak with a member of the team, you should follow the procedure below:
(2) If you can, report that your BRP card is lost or stolen with the local police. A police report is useful when you apply for your replacement BRP visa
(3) Then you need to
report your BRP card as lost or stolen with the UKVI
(4) You can then apply for a
Replacement BRP visa. This costs £154 and will give you single entry back into the UK.
For detailed information on applying for a BRP replacement visa please refer to our
You should report this to the police and then contact your Embassy to find out how you can get a new passport.
If your visa for your course was in your passport (i.e. if you do not have a BRP) then you will need to
apply to get your visa transferred into your new passport.
If you think the UKVI have made an error on your visa (either on your BRP or on a visa vignette in your passport) then please
so we can check it and help you request the UKVI to correct the error.
Please bring your visa and a copy of your CAS to a
If the error is with the length or conditions of your BRP that you received after making a Tier 4 application in the UK then the process (Administrative Review) can take 4 to 8 weeks and there is an initial charge to the UKVI of £80 which is refunded to you if the UKVI agree they made the mistake. You must come and see us
within 14 days
of receiving your BRP.
If there are any other
errors with your BRP
then we can ask the UKVI to correct the error free of charge. The process takes about three weeks. You should come and see us
within 10 days
of receiving your BRP.
If there is an
error on your visa vignette
in your passport (for courses of six months or less) we can ask the UKVI to correct the visa. This process is also free and takes around three weeks. Come and see us as soon as you notice the error.
It is only possible to correct the error within three months of arriving in the UK, after that you would have to make a new visa application to get the correct visa.