• Register for support

    Help for your problem

    Are you coping well? Are you struggling with an aspect of your University experience?

    This page offers you information, advice and resources to help you cope better with some of the difficulties that arise in student life.

    We have brought together relevant articles, website links, video clips, relaxation exercises, books and more that we hope will make you feel more agency with capacity to make positive changes.

    Self-refer to the Counselling Service

    If you are a student at Oxford Brookes University and you have already tried helping yourself with the resources on the above links you can self-refer to the Counselling Service for a telephone consultation.

    In accordance with Government guidance on social distancing, we have suspended our in-person counselling provision for the moment. In place of this option, we are offering face to face sessions online via Google Meet. 

    You register for support by completing an online registration form.

    This is the first step in the system. The information you give us helps us identify which sort of support will be most suitable for you. If there are any problems accessing the registration form please contact us using wellbeing-recpt@brookes.ac.uk or telephone the reception desk on 01865 484659 (office hours).

    We usually phone students as part of the process for accessing support, so please ensure you include a working telephone number.

    If you have already registered during this academic year you do not need to register again. To request further tailored support, email wellbeing-recpt@brookes.ac.uk.

    Please note

    The online registration form is not monitored 24/7 and is not accessed by Brookes staff out of hours (5.00pm to 9.00am) when the University would normally be closed.

    If you need out of hours crisis counselling support please call the Samaritans on 116 123. Alternatively to access crisis support using text, text Shout to 85258. 

    Online support is available to all students, no matter where you are spending Christmas, for our new partners at Togetherall. The Togetherall online Mental Health Platform hosts a supportive community of other people in similar situations whose identities are not disclosed.

    Once you have registered, you will have free access to spaces where you can chat about how you're feelings or express this in other ways through the creative tools available; you can also share tips on how to cope with a variety of issues. There are also clinically trained staff available to make sure the space is safe and supportive.

    You can follow self-paced courses about managing your mood and you can track your own progress through self-assessments.

    Register with your Brookes email address - you will then create a profile that protects your identity so you can use the website anonymously.

    To register for Counselling Support use the link below

    Online registration form »

    Tailored support

    We offer a range of support, including onward referral, short-term counselling (up to a maximum of 6 sessions, though most students don't need that many), a comprehensive library of online self-help materials, as well as links to other organisations. If it is assessed that these support options are not suited to your needs, we will explore other options with you. There is usually a waiting time for one-to-one counselling and you may be able to access a different option more quickly.

    When we receive your registration form, we aim to contact you by email within 5 working days to arrange your completion of the online clinical measures. Once you have completed these, we will assess the measures and contact you again by email to arrange the next stage. This may be a telephone triage assessment appointment or a face-to-face assessment appointment.

    We give priority to students who are assessed as having severe, complex or urgent needs.

    We are open in semester and vacation times. See our opening hours for more information.

    See our FAQs for more information »

    Swindon Campus

    Counselling for Swindon-based students is provided through a contract that the University has with NHS Staff Support Services.  

    They are based in Wroughton, just south of the town and M4, and their phone number is 01793 605040. They provide a range of services including personal support, counselling, stress management, etc.

    Any student can self-refer and they will triage, either in person or over the phone, in order to establish the best way forward.

    For more details, see Student Counselling Swindon.