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In accordance with Government guidance on social distancing, we have suspended our face-to-face counselling provision for the moment. In place of this option, we are offering tailored telephone support.
You register for telephone support by completing an online registration form.
This is the first step in the system. The information you give us helps us identify which sort of support will be most suitable for you. If there are any problems accessing the registration form please contact us using firstname.lastname@example.org or telephone the reception desk on 01865 484659 (office hours)
If you have already registered during this academic year you do not need to register again. To request further tailored support, email email@example.com.
The online registration form is not monitored 24/7 and is not accessed by Brookes staff out of hours (5.00pm to 9.00am) when the University would normally be closed.
In the meantime, if you need crisis counselling support please call the Samaritians on 116 123. Alternatively to access crisis support using text, text Shout to 85258.
Online registration form »
We offer a variety of support, talks, groups, onward referral, short-term counselling (up to a maximum of 6 sessions), a comprehensive library of online self-help materials, as well as links to other organisations. If it is assessed these support options are not suited to your needs, we will explore other options with you. There is usually a waiting time for one-to-one counselling and you may be able to access a different option more quickly.
When we receive your registration form, we aim to contact you by email within 5 working days to arrange your completion of the online clinical measures, once you have completed these, we will assess the measures and contact you again by email to arrange the next stage. This may be a telephone triage assessment appointment or a face-to-face assessment appointment.
We give priority to students who have severe, complex or urgent needs.
We are open in semester and vacation times. See our opening hours for more information.
See our FAQs for more information »
Counselling for Swindon-based students is provided through a contract that the University has with NHS Staff Support Services.
They are based in Wroughton, just south of the town and M4, and their phone number is 01793 605040. They provide a range of services including personal support, counselling, stress management, etc.
Any student can self-refer and they will triage, either in person or over the phone in order to establish the best way forward.
For more details, see Student Counselling Swindon.