• Tailored support

    Tailored support is available to all enrolled Brookes students – of whatever age, gender, religion and beliefs, nationality, ethnic origin, gender identity and sexual orientation.

    Our aim is to provide you with the support that we think best suits your needs and is most readily available. To help us do this, we operate a triage ‘assessment of needs’ system, where you may be asked to complete online clinical measures. This helps us assess your needs.

    Register for tailored support


    End of Semester Notice

    If you are registering for support now but will not be available after the end of Semester to access our service we would strongly advise accessing local support when you return home. You can then register with Oxford Brookes Counselling Service at the beginning of the next Academic year 2019/20 if you still need support. If your main reason for registering is linked to concerns about your academic deadlines or exams, please speak to either your Tutor/Academic Adviser or your Faculty Student Support Co-ordinator team. You will find the details for these contacts on your PIP page. 

    To access counsellors/therapists in your own area use the following websites. www.bacp.co.uk and or www.counselling-directory.org.uk

    You register for support by completing an online registration form.

    This is the first step in the system. The information you give us helps us identify which sort of support will be most suitable for you. If you have already registered during this academic year you do not need to register again. To request further tailored support email wellbeing-recpt@brookes.ac.uk. 

    Online registration form »

    Tailored support

    We offer a variety of support, talks, groups, onward referral, short-term counselling (up to a maximum of 6 sessions), a comprehensive library of online self-help materials, as well as links to other organisations. If it is assessed these support options are not suited to your needs, we will explore other options with you. There is usually a waiting time for one-to-one counselling and you may be able to access a different option more quickly.

    When we receive your registration form, we aim to contact you by email within 5 working days to arrange your completion of the online clinical measures, once you have completed these, we will assess the measures and contact you again by email to arrange the next stage. This may be a telephone triage assessment appointment or a face-to-face assessment appointment.

    We give priority to students who have severe, complex or urgent needs.

    We are open in semester and vacation times. See our opening hours for more information.

    See our FAQs for more information »

    Swindon Campus

    Counselling for Swindon-based students is provided through a contract that the University has with NHS Staff Support Services.  

    They are based in Wroughton, just south of the town and M4, and their phone number is  01793 815279. They provide a range of services including personal support, counselling, stress management, etc.

    Any student can self-refer and they will triage, either in person or over the phone in order to establish the best way forward.

    For more details, see Student Counselling Swindon.