• Tailored support

    Tailored support is available to all enrolled Brookes students – of whatever age, gender, religion and beliefs, nationality, ethnic origin, gender identity and sexual orientation.

    Our aim is to provide you with the support that we think best suits your needs and is most readily available. To help us do this, we operate a triage ‘assessment of needs’ system, where you may be asked to complete online clinical measures. This helps us assess your needs.

    Register for tailored support

    You register for support by completing an online registration form. 

    This is the first step in the system. The information you give us helps us identify which sort of support will be most suitable for you. If there are any problems accessing the registration form please contact us using wellbeing-recpt@brookes.ac.uk. 

    If you have already registered during this academic year you do not need to register again. To request further tailored support, email wellbeing-recpt@brookes.ac.uk. 

    Demand for support is very high, please do not register and then fail to attend or respond to our contact as it will deny another student the opportunity for support.


    The online registeration form is not monitored 24/7.

    If you are in crisis and need immediate help out of office hours (9.00am to 17.00) please contact your GP on 111, or call the Samaritians on 116 123. 

    Online registration form »

    Tailored support

    We offer a variety of support, talks, groups, onward referral, short-term counselling (up to a maximum of 6 sessions), a comprehensive library of online self-help materials, as well as links to other organisations. If it is assessed these support options are not suited to your needs, we will explore other options with you. There is usually a waiting time for one-to-one counselling and you may be able to access a different option more quickly.

    When we receive your registration form, we aim to contact you by email within 5 working days to arrange your completion of the online clinical measures, once you have completed these, we will assess the measures and contact you again by email to arrange the next stage. This may be a telephone triage assessment appointment or a face-to-face assessment appointment.

    We give priority to students who have severe, complex or urgent needs.

    We are open in semester and vacation times. See our opening hours for more information.

    See our FAQs for more information »

    Swindon Campus

    Counselling for Swindon-based students is provided through a contract that the University has with NHS Staff Support Services.  

    They are based in Wroughton, just south of the town and M4, and their phone number is  01793 815279. They provide a range of services including personal support, counselling, stress management, etc.

    Any student can self-refer and they will triage, either in person or over the phone in order to establish the best way forward.

    For more details, see Student Counselling Swindon.