Support

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  • Support

  • Library

     You told us you wanted better study spaces.

     We've refurbished the libraries at Wheatley and Swindon, and are busy planning redevelopments at Harcourt Hill.

     You told us you wanted an easier way to get help from the library.

     We've introduced online chat so that you can get instant help from our librarians.

     You told us you wanted access to the latest learning resources.

     We're spending £1.6M per year on library materials to support your studies - including new books, journals and databases.

     You told us you wanted to borrow more library books at the same time.

     We've increased maximum borrowing for students to 15 books at any time.

     You told us it's easy to forget to renew your library books when you're busy with your studies.

     We've introduced an auto-renewal system to make your life easier and to help you avoid fines.

    Wellbeing

     There needs to be more focus on student mental health.

     We’ve increased the number of face-to-face and telephone sessions offered by our Counselling Service. We’ve formed a new weekly student wellbeing group and our Disability Service is now recruiting for an additional specialist mental health adviser.

    Our new Mental Health Strategy, to be published in 2018, will draw together our approach to supporting students experiencing Mental Health difficulties.

     You’d like to see increased support for students with disabilities.

     We’ve strengthened our disability advisory team. This includes a new post to work closely with Faculties, advising on reasonable adjustments that can be made and supporting staff and students to overcome barriers to learning.

    We’ve also appointed a member of staff to provide training and guidance on the use of tech such as apps and study tools.

    International students

     International students wanted more information on how to open a UK bank account.

     We arranged a presentation by the manager of the Oxford Brookes Santander branch. We’ll be repeating this during induction week each semester.

     International students wanted more information on Chinese supermarkets.

     We met with students from the Brookes Union Chinese Society during induction week to provide information to support the large number of Chinese students that study here.

     International students wanted to know about restaurants, takeaways and food shops that sell Halal food.

     We’ve created a fact sheet with details of local outlets.