Go to the Students section
Go to the Staff section
Go to the Alumni section
Go to the Study here section
Go to the International section
Go to the About section
Go to the Research section
Go to the Business and Employers section
Go to the Support us section
If your question is not listed below or you would like additional information please email us or come and see us at anytime.
You’ll find a short description of the module on PIP. Consult your Academic Advisor or Subject Co-ordinator or even the Module leader for more in-depth information on what modules to include in your programme.
The information is available on the Record & Results page of your PIP. Your AA will be able to advise you on which optional modules you should take to enhance your knowledge of your chosen field of study.
your Academic Advisor is also your Subject Co-ordinator.
You will only be released from your contract early if:
The H1 Form needs to be signed by a tutor or course administrator to confirm you are leaving the university and are no longer a student. You will be charged up to the date when you return the keys to the Accommodation Office
Alternatively you can request a room swap within halls. There is administration charge (subject to Manager’s discretion).
Contact the Accommodation Office telephone: 01865 48 4660 or email: email@example.com for a continued place in a Hall or for information and advice on finding university managed accommodation within the local area. Please visit the accommodation webpage for more information.
If you are in Halls of residence, then once you have completed enrollment you can also connect to the wired network, Hallnet.
The change is subject to the approval of the Subject Co-ordinator (SC) of the new subject and the availability of places on the course. The Academic Adviser and the SCs of both your current and proposed subjects will need to authorise your
request. The new SC will specify the conditions you need to meet before you can change. You must continue taking the modules you originally registered for and you will be expected to bear the cost of attempting to change subject.
You can request a subject change online but if for any reason you are unable to do this you should complete
and get it signed by the relevant tutors.
A change of subject is normally not permitted during Semester 1 of the first year.
should note that changing subjects may result in different fees being charged.
When you change subject, the modules you’ve already taken will be transferred to your new programme. You will be permitted to count any modules acceptable to the new programme but will still be required to pass the compulsory modules for the new
It is your personal choice to change your mode of study from full-time to part-time and vice versa. Most courses are flexible enough to study part-time. Speak to your Student Support Co-ordinator, Academic Advisor or Subject Co-ordinator to
explore your options to change.
UG students use Form M37 and submit to Student Central for authorisation.
Talk to your Student Support Co-ordinator or your Subject Co-ordinator.
You will have the same rights and access to university facilities as a full-time student but your period of study will be longer. Your programme will need to be re-adjusted to part-time study.
and submit it to Student Central to request the change. Contact the Student Finance Office to find out how your fees may be affected
If you need to change your mode of study as a result of an examination committee decision, (to re-take part of your course) inform Student Central of this.
contact your Subject Co-ordinator or SSC.
wishing to change mode of study as a result of exam performance, contact your course leader or SSC to discuss your reasons for the change and check the
ISAT web page
for more information.
It is possible to change from Full Time to Sandwich and vice versa if you wish. You can request this by using an
form or online via your PIP.
It is not possible to alter your result simply because you disagree with the examiner about the level of your performance. Talk to your SSC or to the Module Leader about the result before you make a formal complaint. Detailed regulations for the
submission of requests for reviews are available from the
Student Disputes website.
To find out if you have a case for appeal and how best to present it contact the Brookes Union:
Please note: Requests for an exam review must be lodged within four weeks of the publication of results.
This would be dealt with under the University's Student Complaint Procedure. Visit the
Student Complaints web pages
or to Brookes Union for more advice.
Talk to your SSC or contact one of the relevant Disciplinary Officers or University Student Conduct Officer.
Your results will be released via your PIP 'Record and Results' page. The results release date will be published on PIP. You will be able to view your module results, any examination letters (for Undergraduate students only) and, if you are a graduating
student the award you achieved.
These are standard letters sent to undergraduate students. Check your 'Record and Results' page to find out if you received one, take note and act accordingly.
Discuss the matter with the Module Leader first and if necessary the Subject Co-ordinator or your Student Support Co-ordinator.
If for any reason, you are unable to sit your examination on campus you may apply to take the examination at an off-site location. Approval is at the sole discretion of the University. For information on costs and deadlines, please click here.
Information on the Fees charged at the university can be found on the following link:
https://www.brookes.ac.uk/studying-at-brookes/finance/. The amount charged will depend on your domicile status e.g. Home/EU or International Student and your type of course i.e. Undergraduate or Postgraduate.
For information on the cost of taking additional modules go to:https://www.brookes.ac.uk/studying-at-brookes/finance/undergraduate-finance---uk-and-eu-students/additional-modules/. It also provides information on some free language and Academic English classes.
Students are permitted to take one language module credit (per year) for no extra fee. The language modules that you may study for no extra cost (PDF).
You may also study some Academic English modules (one module per year) for no extra fee. Only one module credit per academic year may be studied for free.
for when to pay your fees. International UG students get a discount for paying the full year’s tuition fee at enrolment.
There is the Alumnus discount and the Family discount for international students.
The Financial Aid Team offers support to students who find themselves in unexpected hardship during their studies. Please visit the
Financial Aid website
for details of support available.
You should try your Bank or contact the Financial Aid Team. You should note that if you apply for financial Aid it could take up to at least 4 weeks to be considered. There is also no warranty that help is guaranteed.
If you are allowed to continue, sort out your programme and inform Student Finance England that you will be continuing your course.https://www.brookes.ac.uk/studying-at-brookes/finance/financial-aid/
You can pay by credit / debit card or direct bank transfer in:
This will have to be negotiated with Student Finance England. A student would normally be able to apply for a
of funding in case they encounter problems during their course of study. Check with
in Student Central or contact Brookes Union for more advice.
You will lose access to University facilities such as PIP, Moodle and Library facilities. You won’t be allowed to sit exams and if you’ve already graduated, your Degree documentation will not be released until the dues are settled.
Usually in June and September each year. Check out the graduation website on:
You will be invited by the Conferment Unit to register for the relevant graduation via your PIP. To register, log in to your
and go to
'My Graduation Planner'. Here you will see the
you are scheduled to attend and the
Please register by the deadline or you may not be able to attend.
You will be sent the Degree Certificate within 3 months of the award date to the CORRESPONDENCE address on PIP. Contact Student Central if you haven’t received the certificate within this period.
A Transcript (a copy of your academic record) will be sent by Student Central Office (SCO) to your CORRESPONDENCE address on PIP within three months of the Award Date.
Additional copies can be obtained at a cost of £10.
PG Students: your transcripts will be sent to you by your Faculty within 3 months of your Award date. For additional copies contact the Course Administrator.
Interim transcript can be obtained from Student Central (cost £10).
PG students contact your Course Administrator.
The International Student Advisory Team (ISAT) based on the Headington Hill Campus.
Telephone 01865 48 4660
UG continuing students contact Student Central to request a new CAS (Confirmation of Acceptance for Studies) number.
Point to note: Take your passport with you.
You may be able to extend depending on when the module is due to run. Contact ISAT for more advice.
Approval to take an exam offsite is at the sole discretion of the University. For information on costs and deadlines visit:
It can take from 3 - 5 months to receive a decision from the UK Border Agency, but if you are worried contact
ISAT. They may be able to find out information on the progress of your application.
To find out how many hours you can work on your type of visa go to:
If you require an invitation letter to accompany a visa application for you and/or your family to attend your graduation ceremony, you can request this via your
PIP > My Graduation Planner
when you register for your ceremony.
For more information:
for information about life after Brookes.
For all IT related problems contact Oxford Brookes Information Solutions (OBIS) https://www.brookes.ac.uk/it/.
Please visit the IT Service Desk in any of the campuses.
You will have PC access for 50 days after your completion date. Visit https://brookes.service-now.com/kb_view.do?sysparm_article=KB0010513 for answers to most of your questions.
You will have access to email/ PIP for 300 days after your completion date on PIP.
You can register for Eduroam, the university's free WiFi network, once you’ve completed Enrolment. This will allow you to access wifi throughout the university.
You can do an online search by selecting an appropriate database to query using LibrarySearch.
Talk to your Supervisor to get a clear focus on what you plan to do. Do some background research and reading to prepare your Literature Review. Keep in regular contact with your Supervisor to discuss your concerns and to develop a clear strategy.
Start early so that you have time to write, reflect and refine your project. The Upgrade Study Advice webpages have a whole section dedicated to Dissertation writing which provides some really useful information about how to plan and organise your Dissertation and is available on-line at https://www.brookes.ac.uk/students/upgrade/study-skills/dissertations/
Upgrade have produced a very useful Time Management page at https://www.brookes.ac.uk/students/upgrade/study-skills/time-management/
For more information, please visit https://www.brookes.ac.uk/students/upgrade/study-skills/plagiarism/
For more information please visit https://www.brookes.ac.uk/students/upgrade/study-skills/referencing/
You can get all the M Forms (Modular Forms) to make changes to your programme from the Student Central Office. Ask your Student Support Co-ordinators they may be able to help.
Academic references can only be provided by your tutors.
You can request the exemption certificate via the
tab on the Record & Results page on PIP or from Student Central.
You are entitled to tax exemption only if you are a Full-Time student and living in a household where none of the other occupants are in full-time employment.
Visit the Careers Centre on the Headington Hill Campus for information and advice on careers for Students and Graduates. For more information go to:
If you’ve lost your card or your card is out-of-date you can order a new one from Student Central. The fee of £7 will be waived if your card is stolen and you can provide a crime reference number from the Police or if any of the information
contained on the card are incorrect or out of date.
Students on the Gipsy Lane/Headington Hill Campus
Contact Mr Andy Glass, email:
firstname.lastname@example.org, tel: 483343, Room AB1.20.
Students on the Wheatley Campus
Contact Mr Ashley Rowles, email:
email@example.com, tel: 483512 Room R2.27a.
Talk to you Subject Co-ordinator or Student Support Co-ordinator about becoming a Student Rep. Alternatively contact the Brookes Union via email:firstname.lastname@example.org, tel: 484766/43 or visit the BU on the Helena Kennedy Student Centre on the HH Campus. Check:
Training, support and information will be offered by the Brookes Union.
All undergraduate students paying more than £9,000 are entitled to a free bus bass. If you already have a BROOKESkey your entitlement will be added remotely. If you’ve lost your BROOKESkey visit the Travel Shop at Debenhams with your Student ID
and £10 for a replacement.
Students cannot apply for parking permits at the Headington or Marston Road Campuses except in very special circumstances.
Parking on the Wheatley and Harcourt Hill Campuses is possible if you meet certain criteria. Check
for more information.
Mitigating circumstances are circumstances that are
a) beyond your control
b) that which could not be reasonably accommodated by you and
c) which seriously impairs performance in assessment.
You will find information of the process at:
https://www.brookes.ac.uk/regulations/current/core/a3/a3-5/. A PDF at the top of the webpage is also useful. Your Student Support Co-ordinator will if required be able to provide guidance on how to submit your application.
You should contact your Student Support Co-ordinator who will be able to advise you on all aspects of the Mitigating Circumstances Process.
You must apply online via the Mitigating Circumstances link on you ‘Record & Results’ page on PIP.
You should apply before the assessment deadline or as soon as possible after the deadline if there are extenuating circumstances.
Yes, if you are applying for extensions of
more than a week
of an assignment. Documentary evidence will not be required for extensions of a week or less but the Module Leader reserves the right to request it.
A written Mitigating Circumstances claim is required for
extension beyond the assessment deadline.
If you haven’t received a reply from the Mitigating Circumstances Panel by the deadline you should hand in whatever work you’ve completed because there is no guarantee that your MC request will be approved. It is better to obtain some marks rather
than a zero mark. If your MC application is approved you will be able to hand in an updated assignment for marking.
Always inform your Module Leader that you have submitted an MC request.
You will have 10 days from when you get notification to request a review. Section A3.5.9 at the following page,
gives clear guidance on the process. Contact your SSC to find out if you have grounds for an appeal.
You must have valid MCs with documentary evidence
as a valid reason for the late submission. If the MC is valid but you cannot provide a justifiable reason
for your late request, the MCR will be rejected. Check 5.15 of the MC Guidance
I have submitted an Mitigating Circumstances request but have not heard back from the Mitigating Circumstances Panel – who should I contact?
Was evidence required - did you submit any? If not your request could still be ‘pending’. Contact the SSC or the Student Records Team in Student Central for help.
Inform you Tutors or contact your Student Support Co-ordinator as soon as possible, for advice about what you’ve missed or what further action you need to take.
Online on the Programme link on Moodle via the Virtual Gateway for Students.
On the Module link on Moodle.
Photocopiers can be found in each of the Libraries - Printing, copying, scanning and copyright.
At the Brookes Print Services, please visit their website for prices.
Drop in Headington Campus, Abercrombie ABG12. Click here for more information.
You can use the Online Programme Registration to record your programme
complete the Programme Registration forms (M100
for a complete programme or an
for module additions) which require Academic signatures.
1. Click on your
Subject or Course code
to view your full subject list - click on the module number to choose the modules you wish to add.
2. Go to the
'Add any module'
prompt at the bottom of your
'Record & Results'
page and add the module number (eg. U08600) in the
box or Type the module description in the
Click the 'Save Programme' button to make your additions permanent.
Postgraduate Students: PG students have until Week 4 to add or delete modules online.
Before the deadline
For UG students:
It could be because
ignore error messages on your record as they mean that your programme is incorrect. You will not be able to graduate unless you have completed the correct modules for your programme/award. Contact your Student Support Coordinator, Academic Adviser or
Programme Lead as soon as possible and keep a note of what action is agreed.
Normally you will need at least a 2.2 in your first degree for entry into a course at Oxford Brookes University.
Assuming the course regulations have not changed you may be allowed to come back. You will be required to meet the compulsory requirements for the course without contravening the
280 CATS credit
rule (note that all credits including the failed credits will be transferred to your new enrolment). You will also be required to return the original award before a new award can be conferred.
For a Masters Degree you must pass 180 CATS credits. You must obtain the 180 credits within a total of 280 credits, ie, if you fail more than 100 credits you will not be eligible for a Masters degree and will have to settle for a lesser Award of
PG Diploma or PG Certificate.
PG students have until Week 4 to add or delete modules online.
After this date they will need the Associate Dean Student Experience to authorise changes to the registration. Contact your Student Support Co-ordinator or Administrator.
A single PG module is equivalent to 20 CATS (Level 7) credits and 10 ECTS credits.
You need to pass modules credits totalling 180 credits
Modules credits totalling 120 credits
Modules credits totalling 60 credits.
In all cases you must fulfil the specific requirements for your Award.
For the purpose of agreeing a final classification, the average mark will be calculated by taking the rounded average of the module marks passed for the relevant award.
Distinctions and Merits shall be awarded for individual modules and all PG awards.
Additionally for a Masters degree you must achieve a mark of at least 68% in the dissertation for a distinction or a mark of at least 58% in the dissertation for a Merit award.
Once you pass the necessary credits for your degree you will graduate. You can take extra modules as long as you don’t go over the 280 CATS credits limit (for the MSc). Check with your Student Support Co-ordinator or Administrator if you will have
to pay excess fees.
When the award aim is an MSc the maximum number of modules you can take, would be modules equal to 280 credits.
You will be allowed to re-sit a module if your mark is between 30 and 49.
If you pass the re-sit your mark will be ‘capped’ at
the minimum mark required for a pass. If you are allowed a re-sit following mitigation circumstances approval you will receive the full mark awarded for the module.
You will be allowed to retake the module once only. If the module is a compulsory one you may be excluded from the University.
You can retake up to a
worth of modules to complete the award of MSc,
if you registered for a PG Diploma and
if you registered for a PG Certificate.
Talk to your Student Support Co-ordinator or your Subject Co-ordinator about changing.
wishing to change mode of study will also need to check the ISAS web page (
www.brookes.ac.uk/student/services/isas) for more information).
Assuming the course regulations have not changed you may be allowed to continue. You will be required to meet the compulsory requirements for the course without contravening the
280 CATS credit
rule (note that all credits including the failed credits will be transferred to your new enrolment). You will also be required to return the original award before the new award can be conferred.
A Transcript (a copy of your academic record) will be sent by your Faculty within 3 months of your Award date to your correspondence address. For additional or Interim Transcripts contact your Course Administrator.
If you are unhappy at the University or with your course you can withdraw. Before you
discuss your decision with your Subject Co-ordinator or SSC explaining why you wish to leave the course.
If you are experiencing difficulties and feel that a period of ‘Time Out’ or ‘Temporary Withdrawal’ from your course will help, talk to your Subject Co-ordinator or SSC about taking a break.
You may be required to provide documentary evidence if your request to take approved temporary withdrawal is received after Week 4.
If you withdraw after week 4 you will be liable to pay tuition fees for that semester.
Points to Note:
Whilst on ‘Time Out’ from your course
Honours degree, you are expected to complete your programme within six semesters (the placement year is not considered within this period) and you are not permitted to take more than
acceptable Stage 2 modules.
This is known as the ‘The 22 Rule’.
the maximum number of credits you can take if you are unable to complete in the normal period of study is
In an undergraduate degree the classification
to an Honours degree.
The average of the best fourteen level 5 or above acceptable modules will determine the class of your degree. The marks for the best 6 honours level modules (including a double, usually the project module) will be included in average.
a) For the
the compulsory level 6 honours module credits will be included, and will be double weighted in the calculation for degree classification.
b) For the BA honours degree in Architecture the compulsory Level 6 honours modules
U30074 and U30092
will be included in the calculation for degree classification.
c) For the BA honours degree in Interior Architecture the compulsory Level 6 honours modules U30070 and U30091 will be included in the calculation of degree classification.
Note: Currently no Stage 1 modules are included in the calculation of the final average. However, for students starting in September 2013 they will be included in calculating the student’s GPA.
For the purpose of a final degree classification, the average mark will be calculated by taking the rounded average of the all the module credits passed for the relevant award and the dissertation mark.
NB. Averages are not rounded up. Double modules are counted as two identical single marks. Similarly for triple and larger sized modules.
In addition, where a student has achieved an average above 49.5%, or above 59% or above 68% and achieved
acceptable credits in a higher class
over those semesters in which the last eight graded acceptable credits occur
then the next higher class of degree will be awarded.
Additionally for a Masters degree you must achieve a mark of at least 68% in the dissertation for a distinction or a mark of at least 58% in the dissertation for a Merit award.
Once you pass the required number of credits (including the compulsory modules) for your award you will be graduated. If you do retake a module you’ve passed,
only the mark obtained at the first attempt will count
unless you are awarded a DR (disregard) grade for the module.
You may have the option to
the module if you achieve a mark of between
If you obtain a mark of less than 30% in a module, you will be required to
the module if it’s a compulsory module or another module to complete the required number of modules for your programme.
is awarded when you’ve achieved at least 30% in you first attempt at the module but not enough for a pass mark. It must be taken at the appointed ‘re-sit’ period usually within the same academic year. You will not be required to pay to re-sit the
If you pass the re-sit, your mark will be ‘capped’ at the minimum mark required for a pass, ie
for an UG module and
for the PG module. If the Re-sit was a result a mitigating circumstances appeal, the actual mark achieved will be awarded.
is normally required when you don’t achieve a pass mark either at the first attempt or following a re-sit. You will have to pay
for a retake
(implying attendance, submitting fresh coursework as well as retaking any examination) unless you are awarded a disregard (DR) grade for reasons of mitigating circumstances. You can retake a module you’ve passed but it will not affect your average as
only the mark obtained at the first attempt will count.
If you don’t pass at least 3 modules in 2 consecutive semesters you may be required to leave.
Additionally for a Foundation Degree you must pass 8 modules (including the compulsory modules) within a period of 2 years.
If you are excluded from the University for Academic Reason but would like to continue your studies you can reapply to rejoin the university after a year. There is no guarantee you will be readmitted.
‘Exemption’ is granted when learning equivalence is met. The exempt module does not have to be passed nor will it count towards the requirements for an award if taken. So you
need to take an acceptable module to make up the required number of modules necessary for the award.
Ideally 4 per semester as a Full-time student.
Part-time continuing students can study up to 5 modules in an academic year (no more than 3 modules per semester).
You must pass at least 8 modules (120 credits) including the compulsory modules from the appropriate Foundation Subject.
Module credits obtained at this level cannot count towards the general requirement of another award.
you must pass at least
module credits (totalling 360 credits) in Stage 1 and 2.
(Degree without Honours) you at must pass at least
module credits (300 credits) in Stage 1 and 2.
For MSc: You need to pass module credits totalling 180 credits.
PG Diploma: Modules credits totalling 120 credits.
PG Certificate: Modules credits totalling 60 credits.
In all instances you must fulfil the specific requirements for your Award.
Stage 1 and 2 are applicable only to the Undergraduate programmes.
Where subjects require the satisfactory completion of a placement year the period is extended by one year.
Ordinary Degree (Degree without Honours)
If your programme offers a Named Dip HE, Dip HE or Cert HE award you could qualify for one of these awards as long as you have met the requirements for it.
You will need to register with a doctor (GP) close to where you live. Contact the Brookes Medical Centre (https://www.brookes.ac.uk/student/services/health/centre.html) on the Headington Hill Campus for information about where to register.
is a dental practice on the Gipsy Lane Campus and provides NHS dental care to the Students and Staff of Brookes.
If you have a disability such as dyslexia/or a specific learning difficulty it would be useful to have an Assessment carried out as this is beneficial and could give you extra time in exams and other concessions. You will have to register with The
Student Disability and Dyslexia Service at Oxford Brookes University to ensure your get the help you need. Go to
to find out how to register and to find out what support is available.
There is a wide range of help available for Disabled Students but it is important that you register with the Service
at the earliest opportunity.
gives details of the support you can expect like the Blue Card, Library Services and Exam arrangements. You may also get help from a student advisor
or tutor support
Provided you are registered with the Student Disability and Dyslexia Service you can request reasonable adjustments from your Tutor/Lecturer/Module Leader and extra time in your exams.
Remember to attach your Blue Card to all course work assessments and examination papers. Full details can be found on the following link:
It is always helpful to talk to your friends and family for support, but if you need extra help speak to a Student Support Co-ordinator who will be able to advise you on who you should see about getting the help you need.
Academic and Study concerns
you should see
a) your Academic Advisor or Module Leader about Academic matters;
b) Upgrade Study Advice Service for concerns about time management, advice on how to approach an assignment or advice on Study Skills:
Health and Personal concerns
If your health or personal life is being affected, where you feel unable to cope with the demands of your course you should
a) consider seeing your Doctor if you have symptoms such as panic attacks or acute anxiety.
b) approach the Counselling Service at
if your concerns are personal. You will need to register with the Service before you can request an appointment.
The Counselling Service also hold regular group workshops on stress, anxiety procrastination and other topics that you may wish to attend.
Contact the Faculty Partnerships and Placements Manager Andy King on email@example.com for information about Placements.
You will need to add the Placement module (normally 1 year in length) to your programme. It may or may not carry a specified number of module credits.
No, registering for the module is adequate. If you are in receipt of a Student Loan you will need to inform the Student Loan Company of the Placement.
Contact the Senior Programme Administrator Mr Dan Sames on firstname.lastname@example.org for more information.
Statistics or maths but more importantly advice on a variety of study skills, i.e. planning and writing essays, assignments, case study, editing, revision, time management etc. For information of what is available go to: https://www.brookes.ac.uk/services/upgrade/
Upgrade Study Advice Service: https://www.brookes.ac.uk/services/upgrade/study-skills/writing-assessment.html
If you are an international or EU student and your first language is not English you can make use of the free English language support provided by Oxford Brookes International - English landuage requirements.
If you are experiencing difficulties and feel that a period of ‘Time Out’ or ‘Temporary withdrawal’ from your course will help, you can request a break from your course.
If you withdraw after week 4 you may be liable for tuition fees for that semester.
Discuss the practicalities with your Academic Advisor or SSC. Complete the M201 ‘Approved Temporary Withdrawal’ form online. The period of temporary withdrawal can be up to one year (at a time). Student Central will respond in writing if your request
is approved. A late request for Temporary Withdrawal i.e. after week 8 of the semester for which you want ATW will have to be made on form M201L.
Talk to your Subject Co-ordinator or SSC about taking ATW and inform your Course Administrator who can arrange it for you.
Points to Note:
Whilst on ‘Time Out’ from your course
You are advised to read the ‘Options Booklet, available from the Brookes Union for details of the financial and other implications of taking time out.
If you are unhappy at the University or with your course you can withdraw.
Before you decide to
discuss your decision with the Academic Advisor, SSC or Brookes Union Advice Centre first. If you still wish to leave you can do one of the following:https://www.brookes.ac.uk/uniregulations/current/general
Complete form M200 which is available from Student Central (UMP students) or Write to Student Central explaining why you wish to leave the course.
Contact your Subject Co-ordinator or Student Support Co-ordinator explaining why you wish to leave the course.
Point to note:
Resolve any issues your decision may create regarding accommodation, tuition fees etc.
is an impartial advice and guidance service for people who have withdrawn from higher education before completing their studies. They offer support to people who are interested in returning to education or exploring other positive options.