New parking policy FAQs

  • New parking permit system – from Thursday 16 March 2017

    From Thursday 16 March 2017, we changed the way we manage parking across all our sites, including campuses and halls of residences. A new virtual permit system is in place, meaning, for staff or students, no printed permit to display. Visitors will continue to need to have a pre-booked parking space.

    During peak hours a daily charge will need to be paid at ‘pay and display’ style machines, located at all car parks.

    Here, you can find the answers to frequently asked questions about the new parking permit system. These will be updated frequently to provide the most up-to-date information. If you have any further queries, please contact the Transport team using the information shown on the right of this page.

    Frequently asked questions (FAQs)

    These FAQs are grouped into the following categories. Please click each category title to go to that group of questions.


    Introduction to the new system

    Why are we introducing a new system for car parking?
    Oxford Brookes University has limited car parking spaces, with no option of expanding car parks. The University is looking at implementing a policy that is fair for everyone and increases the chance that parking spaces are available for those that need to park.

    Historically, enforcement of the current permit system has not been fully effective. The new system will bring in a clearer enforcement policy and ensure that the rules around parking are clear, managed and fair for all.

    A new car parking policy for the University was approved by Executive Board in January 2015. Since then a considerable amount of work has been done to evaluate detailed implementation options and identify the preferred solution and suppliers. Any developments to the original proposal highlighted by this work were approved by Executive Board in February 2016.

    Why is the University bringing in daily charges for permit holders?
    The addition of a daily charge will see a change to how many people are used to parking at Oxford Brookes. Paying a daily charge may help those parking to make alternative travel arrangements, if they are able. Compared with a single, monthly payment which is made in advance, savings can be made with the daily charging method by the use of alternative means of transport, including car sharing with colleagues or others.

    Any reduction in those parking on-site will mean those staff that have few options but to park on-site, including colleagues who are part-time or who arrive later due to caring responsibilities or for operational reasons, will be more likely to be able to park.

    Have staff been involved in the creation of the new system?
    Since agreement of the new Car Parking Policy all of the progress, changes and developments in this project have been consulted with, discussed and accepted by the Travel to Work Group. This group comprises representatives from teams and departments from across the University, as well as representation from Trade Unions.

    How much will the new system cost staff compared to the current system?
    For most users, the cost will be similar to a current parking permit and savings may be achieved by those who choose to car-share, are able to work from home or who park for fewer days per week.

    What travel options do I have other than bringing my car?
    Further information on alternatives to travelling to and from campus by car can be found by on the visit us pages.

    When will the new scheme come into operation?
    The new system will be in effect from early 2017. The exact date will be advertised on the Travel webpages once confirmed.

    Who can I contact if I have any questions?
    For more information about car parking at Oxford Brookes, please contact the Transport Services team on: transport@brookes.ac.uk or 01865 48 4647.

    Where can I view the full terms and conditions for parking?
    The full terms and conditions for parking are available on the Terms and Conditions webpage.


    Eligibility and who can park

    How do I know if I am eligible for a permit – staff?
    Staff are entitled to park if:

    • They live outside the 5km exclusion zone located around Headington Campus (including the Marston Road site). The radius is measured as the crow flies from OX3 0BP.
    • OR
    • They live outside the 1km exclusion zones located around Wheatley (OX33 1HX) and Harcourt Hill (OX2 9AT) campuses.
    • OR
    • Swindon Campus (Ferndale and Joel Joffe Building): They live outside of the exclusion zone of 45 minutes’ public transport journey. Please refer to the public transport map and bus operator websites (journeys times are based on timetabled schedule at peak travel times).

    Staff who have a Blue Badge will be required to have a permit but this will be issued free of charge.

    How do I know if I am eligible for a permit – students?
    Students are entitled to park if:

    • They are not living in University Halls of Residence – unless they have a disability which requires them to park on-site or is a PGCE placement student at Harcourt Hill Campus.
    • OR
    • They live outside the 1km exclusion zones located around Wheatley (OX33 1HX) and Harcourt Hill (OX2 9AT) campuses.
    • OR
    • Swindon Campus (Ferndale and Joel Joffe Building): They live outside of the exclusion zone of 45 minutes’ public transport journey. Please refer to the public transport map and bus operator websites (journeys times are based on timetabled schedule at peak travel times).

    There is no parking available for students on-site at Headington Campus (including Marston Road site) - unless they are a Blue Badge holder.

    Students who have a Blue Badge will be required to have a permit but this will be issued free of charge.

    Does everybody have to pay for parking?
    All staff, students and visitors are required to pay for parking – the only exceptions are staff, students and visitors that hold a Blue Badge, authorised contractors, Loan permit holders and the University owned vehicles.

    What about electric vehicles?
    Electric vehicles will be required to have a valid permit and pay the daily charge. However, you are able to charge the vehicle at the designated electric car charging points on campus, subject to availability.

    Will permits cover all sites – staff?
    A parking permit will cover all sites that are needed in order for someone to carry out their job. Staff passes will cover all sites so staff can move freely between sites, if needed. Additionally, if you pay the full daily charge at one site and travel to another site that day you will not need to pay again.

    Will permits cover all sites – students?
    Student permits will only be granted for the site of study (this excludes Headington Campus (including Marston Road), where no student permits are issued).

    I am a Hall Warden – do I have to pay to park?
    Wardens in Halls of Residence will need to purchase a parking permit, which will be valid at their Hall of Residence only. They will not have to pay a daily charge.

    I work at Brookes but am not employed directly by the University (eg security or cleaning staff) – will I need a permit?
    Although you are not employed directly by Oxford Brookes you are subject to the same terms and conditions and eligibility requirements as a staff member. This means you will have to have a valid permit (Staff – Contract permit) and pay the daily charge.

    I am affiliate staff (eg associate lecturer) – do I need a permit?
    Although you are not employed directly by Oxford Brookes you are subject to the same terms and conditions as a staff member. This means you will have to have a valid permit and pay the daily charge. Affiliate staff who are primarily students are subject to the same terms and conditions and eligibility requirements as a student and should use this application process. Visiting Professors and Researchers are classified as affiliate staff.

    I have a Blue Badge – do I need to pay for parking?
    Staff or students who have a Blue Badge are required to have a parking permit – but this will be issued free of charge. You will not be required to pay the daily charge.

    I feel that I have a medical need for a parking permit – what should I do?
    If a member of staff who does not otherwise qualify for a permit presents a medical reason for needing to park (and it not a Blue Badge holder) they will be referred to Occupational Health. If this application is supported, the individual will need to pay for any permit issued and the appropriate daily charge. Medical permits will be for a fixed period and will not allow you to park in an accessible bay. If a student who does not otherwise qualify for a permit presents a medical reason for needing to park (and it not a Blue Badge holder) they will be not be eligible to park on Campus. Students are encouraged to use public transport to travel to campus wherever possible and those in receipt of Disabled Students’ Allowance (DSA) may be entitled to receive funding to cover the cost of travel expenses, including taxis where applicable. More information on this can be found on the Government’s DSA website.

    Medical permits will be for a fixed period and will not allow you to park in accessible bays.

    Am I able to register more than one vehicle to a permit?
    Only Brookes staff are able to register two vehicles to one permit, although only one will be able to be parked at any one time. Once you register your vehicle registration into the ‘pay and display’ style machine and pay the appropriate charge, the system will designate that permit as ‘in use’ for that day. If the other vehicle registered to that permit is subsequently brought on-site, it will not be deemed to have a valid permit.

    I have a motorcycle/scooter – will I have to pay to park?
    A staff or student wishing to park a motorcycle on-site will be required to purchase a parking permit for their motorcycle/scooter but will not need to pay the daily charge. Staff Motorcycles/scooters can also be added as a second vehicle to a staff permit already obtained..


    Applying for a permit and how this process works

    How do I apply for a permit?
    All applications for a new parking permit should be made on the online portal.

    When do I need to have my permit by?
    Enforcement of the policy will begin in early 2017; the exact date will be advertised on the Travel webpages. You should apply for your permit on the online application portal as soon as possible to ensure you have it in advance of the go-live date.

    Will I receive a paper permit to display in my window?
    No, the permits will be virtual, with nothing to display in your window. The inspectors will have access to the database and be able to tell whether you have a valid permit.

    How much will a permit cost and how long is it valid for?
    A permit will cost £10 and be valid for 12 months. Medical based permits will last for the Duration agreed by either Occupational Health or Student Disability Services

    What is the process for renewing my parking permit?
    You will be contacted when your permit is due to expire and prompted to renew online. You will simply need to confirm that the information is still correct and pay the fee for the permit. This process should not take more than a couple of minutes.


    How the new system works in detail

    What are the ‘peak hours’?
    Peak hours are in operation between 7.00am and 4.30pm, Monday to Fridays (excluding Bank Holidays in England and Wales). To park on any site during these times you will need to hold a valid permit (and, if applicable, have paid the daily charge), or be a visitor with a pre-booked visitor parking space.

    At what times will I be required to have a permit in order to park on-site?
    To park on-site during peak hours, staff and students will need a permit. You will also need to pay the daily charge. Outside of these hours staff and students with a permit may park for free; anybody else may park, but must pay the appropriate charge.

    How much will it cost me to park – staff?
    Once you have a valid permit, there is a daily charge. This is linked to your salary (salary band based on pay grade and spinal point) and is set out below, as is an estimated annual cost, based on the average full-time attendance on-site:

    Salary bands   Cost of permit Daily charge 

    No. of days works

    (average FT) 

    Estimated annual

    cost 

    From   To
         
    up to  £30,000 £10 50p 220  £120 
    £30,001  £40,000  £10
    £1.00 220  £230
    £40,001 £60,000 £10 £1.50 220 £340
    £60,001 £80,000 £10 £2.00 220 £450
    £80,001  £80,001+  £10 £3.50 220 £780

    Savings may be achieved by those who choose to car-share, are able to work from home or who park for fewer days per week.

    How much will it cost me to park – students?
    Once you have a valid permit, there is a daily charge. This is 50p (or 25p for less than 4 hours).

    What do I have to do when I park (permit holders during peak hours)?
    Once you have arrived on-site and parked, you will need to pay the daily charge. Go to one of the ‘pay and display’ style machines, type in your vehicle registration and pay the appropriate fee. The machine will know how much you need to pay based on your vehicle registration. Once this has been done, you do not need to return to your vehicle: the system is virtual system so you will not need to display a printed ticket in your window.

    Will I still need a swipe card to enter the car parks?
    No swipe cards will be required as barriers will be removed from all car parks (except the Headington visitors’ car park, which is controlled by security staff).

    What about Open Days and similar events?
    There will be no daily charge required on specific days such as Open Days or Applicant Days. These will be specified by the Parking Panel.

    Will I be guaranteed a parking space?
    Parking spaces are limited on all sites, so as now, a parking space is not guaranteed for any individual.

    If I pay the daily charge at one site will I need to pay again if I park at a different site later that day?
    No, if you pay the daily charge at one site and travel to another site that day you will not need to pay again.

    How long can I park for?
    The maximum length of stay is 2 consecutive working days and the charge to cover this length of time can be paid at the ‘pay and display’ style machines. Faculties or Directorates can apply for a specific staff member to have an extended length of stay, where there is an operational reason for them to do so.

    How much will it cost to park on-site outside of peak hours?
    If you are staff or student and have a valid parking permit you can park on any site for free outside of peak hours (without having to pay the daily charge).

    Anybody without a valid parking permit may park for free for two hours (you will be required to enter your registration details). After this time, you will be required to pay a charge as set out below.

    How is the policy being enforced?
    It is important that any parking policy is enforced; however this enforcement process designed to be educative rather than punitive.

    A team of enforcement officers will work alongside security staff to manage the University’s car parks. They will be equipped with handheld devices which will be able to tell whether a vehicle has a valid permit, has paid the appropriate charge and/or has a pre-booked space.

    If a vehicle is found to be parking not in accordance with the terms and conditions, including not paying the appropriate fee or not parking correctly within a marked bay, the approved enforcement policy will be followed.

    How do I pay the daily charge?
    Each car park has ‘pay and display’ style machines. You should use these to enter your vehicle registration and pay the appropriate daily charge. Machines will accept payments in cash (no change given), contactless credit/debit card and Apple Pay.

    How will the machine know how much to charge me? 
    When you enter your vehicle registration number into the machine it will know which charging band you fall into based on your permit application.

    Will the car parks at Halls of Residences still be available as an overflow when campus car parks are full?
    Yes. If you have a staff parking permit this will be valid across all sites except Cheney Halls, so you will be able to park at most of the Halls of Residences.

    How will half-day parking work?
    If you park on-site for less than 4 hours you are able to pay 50% of the daily charge. If you buy a half-day ticket and end up staying longer, you must pay for the additional time. This will equal a full-day charge.

    I sometimes use the car park at evenings and weekends – can I still do so under the new system?
    Yes, parking outside of peak hours is available. If you are staff or student and have a valid parking permit you can park on any site for free (without having to pay the daily charge). However, you must remember that you will need to pay the daily charge if your vehicle will be parked at any time during peak hours.

    Anybody without a valid permit (including other staff, students, members of the public or those using the sports facilities) may park on-site by paying the appropriate charge, as set out below.


    Parking for visitors and non-permit holders

    How will visitor parking work?
    During peak hours, staff expecting visitors should pre-book a visitor parking space using the online booking system. This will allocate a space in the visitor parking areas.

    Outside of peak hours no booking is required and members of the public may park in any area, paying the appropriate charge.

    What are the charges for non-permit holders parking outside of peak hours?
    Staff and students with a valid permit may park for free during off-peak hours. Any non-permit holders may park but must pay the appropriate charge as set out below:

    Off-peak charges for non-permit holders – vehicle registration must be entered at all times
    0-2 hours FREE
    2-3 hours £3.00
    3-4 hours £6.00
    4-5 hours £9.00
    5+ hours (max 24 hours) £12.00 

    Any charges should be paid on arrival at the 'pay and display' style machines located at all car park locations.

    How will contractor parking work (eg building contractors)?
    Faculties or Directorates will issue a permit to contractors and then they would pay a daily charge. Contractors dropping off items are allowed to do so without any charge.

    How will deliveries be dealt with?
    Delivery vehicles are allowed to drop-off without any charge. A maximum 20-minute time frame is permitted and the vehicle should not cause an obstruction while parked.


    Parking for users of the University's sports facilities

    Can Brookes Sport members park?
    Members of Brookes Sport who have been issued a membership number and are paying a full Community membership fee on a monthly or annual basis are eligible to apply for a Sport & Leisure parking permit.

    This parking permit is only valid while the individual is a full fee-paying member of Brookes Sport.

    Oxford Brookes University staff and students are not eligible to apply for a Sport & Leisure permit. If a parking permit is required, staff are required to apply for a staff permit and students are required to apply for a student permit.

    Where can Brookes Sport members park (including motorbikes)?

    Sport & Leisure parking permit holders are eligible to park at:

    • Harcourt Hill Campus Sports Centre car park (during peak and off-peak hours)
    • Headington Hill (during off-peak hours only)
    • Wheatley Campus (during off-peak hours only).
    How much will a Brookes Sport permit cost?

    The annual charge for Brookes Sport & Leisure parking permits is at the prevailing rate (currently £10).

    Is there parking for Brookes Sport non permit holders?

    Non permit holders are welcome to park during off-peak hours only, charges will be applicable for the duration of their stay.

    Peak hours are 07:00-16:30 Monday - Friday. Off-peak hours are 16:31-06:59 Monday to Friday, all day at Weekends and Public/Bank holidays


    Changing permit details

    All issued permits must have the correct details of the vehicle parking at Brookes car parks. If the vehicle details are not attached to a valid permit, parking machines and the number plate recognition system used by the enforcement agents, will not recognise the vehicle number plate.

    To update your vehicle registration:

    Sign into your parking account from the parking account home page.
    Select the permit icon on the right hand side of the home page.
    Click on the green vehicle icon on the right hand side of the webpage.
    Click on the orange pencil icon that states amend located on the right hand side of the page - here you will be able to make any changes to the vehicle details linked to the permit.

    Please be aware that it is the permit holder’s responsibility to ensure that the vehicle details attached to their permit are correct at the time of parking.

    Account holders may want to consider storing their email address and password to their account in a safe place, however you can request that your password is reset from the link on the parking account home page.