Your Oxford Brookes email and calendar

You can only set up and access your email, calendar and other online University systems from Monday 15 January onwards. Please note, you must have completed your online enrolment before you can access your email and calendar.

All Oxford Brookes University students have a Brookes User account. Using your User ID (student number) and your password, you will be able to log into all University systems, including your Student Information, email, calendar, Moodle and Zoom. You can log into all of these via the student homepage.

What is Moodle?

Moodle is your virtual learning environment. It is where you will find information about your course and you'll use it on a weekly basis.

Your Oxford Brookes Google account

At Oxford Brookes, our email, calendar, document storage and sharing (Google Drive), video (Google Meet) and instant chat are provided by G Suite (Google).

Please note, you will need to set up your Oxford Brookes email account first in order to access the G Suite tools, and you are advised to use a Chrome browser when using these applications.

Setting up your email

Setting up your calendar

Troubleshooting

Setting up your email

You will need your User ID (student number) and the password you used for online enrolment.

Go to the sign-in page for Google Accounts.
In the ‘Email or phone’ box, enter your student number followed by @brookes.ac.uk. For example, 19000000@brookes.ac.uk. Then click next.
Enter your password (the same password you used for online enrolment).
Follow the instructions on protecting your account.
Activate the two-step verification feature.

It is important to activate the two-step verification feature which adds an extra layer of security to your account by sending you an extra code to access your account. You will find this feature in your Google Account settings. More information is available from G Suite support.

Setting up your calendar

Once you have set up your Oxford Brookes email, you can then access your Oxford Brookes calendar.

Your Google calendar will have the most up-to-date information about your teaching timetable, including rooms and any online events. You will find your teaching timetable in your Google calendar but only when you are fully enrolled and have registered all of your modules. Once your modules are registered, it will take 24 hours for your calendar to update.

To access your Oxford Brookes calendar on a PC or laptop

Log into your Oxford Brookes email account as above
Click on the Google Apps icon in the top right corner and select 'calendar'.

To access your Oxford Brookes calendar on your mobile or tablet

Download the Google Calendar App - you can get this from your usual app store.
Log in to the app via your Brookes email and password as above.

We recommend also installing the apps for Google Mail and Google Drive.

Setting the time zone

If you are an international student studying in the UK and you download the Google Calendar App on your personal devices, you need to update the primary time zone. Go to the Google calendar settings, click on Time Zone and select (GMT+00:00) United Kingdom Time.

Why can't I see my calendar?

Please note your teaching timetable will only appear on Google calendar, not the default calendar already on your device. Some devices may use Google calendar as the default - if so, make sure you are logged in with your Oxford Brookes email credentials. If you are logged in to Google calendar with your personal email, you won't be able to see your Oxford Brookes timetable.

Troubleshooting

I can't remember my User ID (student number)

You can retrieve your User ID by entering your personal email address that is linked to your Oxford Brookes account.

If you need to update your personal email address you can do this via UCAS or by emailing enrolment@brookes.ac.uk from Thursday 4 January onwards.

I can't remember my password

You can reset your Oxford Brookes account password by entering your User ID (student number) or the personal email address that is linked to your Brookes account. An email to reset your password will be sent to your personal email linked to your Oxford Brookes account.

If you need to update your personal email address you can do this via UCAS or by emailing enrolment@brookes.ac.uk from Thursday 4 January onwards.

I can only see my personal Gmail account, not my Oxford Brookes email account

If you are logged in on your devices with a personal Gmail account, when you go to the sign-in page to create your Oxford Brookes email account this will automatically take you to your personal Gmail. If this happens you just need to click on the top right corner of your Gmail account page and select Add another account and follow the instructions above.

I'm trying to log in but am getting a message that says 'account not found'

Please check you have done all the following:

Have you completed your online enrolment?
Are you signing in to either gmail.com or the gmail app?
Are you using the correct email, which is your student ID followed by @brookes.ac.uk? (Please note the correct spelling of Brookes)
Are you using the correct password, which is the same one you used to enrol?

If the answer to all the above is yes, please try doing a password reset using this link: https://iam.brookes.ac.uk/sfpr/

If this does not resolve your problem, please report the issue via the Oxford Brookes IT services online portal. You'll need to sign into the portal using your student number and password. If you can't sign in, please click 'Problems logging in?' to report the issue as a guest user instead.

My calendar doesn't have anything on it yet.

Your teaching timetable will be on your calendar and will normally be updated within a couple of working days of you enrolling.

If you have optional modules to register, you need to do this before your timetable can be finished. If you need help with this, please check the bottom of your course induction schedule for contact details for your Student Support Coordinator.