Emma Coles

PGCert Information Technology and Computing

Head of Operations

Oxford Brookes Business School


Leadership and administrative management roles, preferably in the HE sector. Successful line management of diverse staff groups. Successful project management. Managing innovations in the development of administrative systems and processes, experience of process re-engineering and/or improving the efficiency and effectiveness of administrative processes. Successful team working and a proven ability to influence senior colleagues. Familiarity with handling budgetary and HR systems and processes.


Research projects

Reciprocal loyalty: Using the experience of transitioning to a new Business school to evaluate and maintain a community of practice in professional services teams.


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Professional information

Memberships of professional bodies

  • Association of University Administrators