Resident information

  • Resident information

    Neighbours in the local community

    At Brookes we are committed to our local community and to being a good neighbour. Our Community Engagement Team works hard to build positive relationships with you. And we help our students by advising them on how to be better neighbours.

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  • Who to contact

    If you are experiencing difficulties with your neighbours, the following guide shows you who to contact. If you have Student Community Wardens in your area, you can contact them by emailing

    Concern Contact
    Anti-Social behaviour or excessive noise including out of office hours Community Response Team: Waste and excessive noise (Oxford City Council) 01865 249811
    Monday to Friday, 9:00am - 5.00pm | Saturdays, 9:00am – 4:30pm
    Out of hours: Monday to Wednesday - 11.00pm to 1.00am | Thursday and Sunday - 11.00pm to 2.00am | Friday and Saturday - 11.00pm to 4.00am
    Waste Management Council, Recycling Team (contact details as above)
    Crime, low level Police Non-emergency: 101
    Crime, Emergency Police Emergency: 999
  • Complaints and concerns

    We aim to ensure that students who are living within residential areas do so harmoniously and with little issue. We work proactively with the community and meet regularly with local residents' associations. And we encourage students to get to know their neighbours and appreciate how their lifestyles may differ.

    We do understand that, at times, problems can arise between students and permanent local residents. We take concerns very seriously and have a formal complaints' procedure to deal with any issues. And we are committed to resolving any potential conflict quickly.

    Residents' Association meetings

    We invite representatives of Residents' Associations to our regular meetings. Senior staff and other key members of staff attend the meetings which cover:

    • updates on our developments
    • opportunities to discuss ways we can work together on matters that affect the wider community.

    Oxford Brookes Community team




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