Enhanced Communication and Supportive Relationships
Credit bearing module
Key facts
Course code
CPD6008
Start dates
September 2027
Application deadline
1st August 2027
Location
Course length
Part time: One semester
School(s)
Academic level
6
Academic credits
15
More details
Applicants must be qualified healthcare professionals with a minimum of one year of relevant clinical experience
Overview
This Level 6 module will help you develop advanced communication skills and build supportive, therapeutic relationships within healthcare settings. You will explore verbal and non-verbal communication, drawing on theories and evidence from nursing, allied health professions, social care, and psychotherapy to enhance your professional practice.
You will critically evaluate the evidence underpinning effective communication while considering the cultural, social, and contextual factors that influence care experiences. The module will also support you in developing reflective skills that promote culturally aware, person-centred, and ethically informed practice.
How to apply
Entry requirements
You must be a qualified health care professional with a minimum of one year of relevant clinical experience.
This course is not available to international students who require a student sponsor to study in the UK.
Terms and conditions of enrolment
When you accept our offer, you agree to the Terms and Conditions of Enrolment. You should therefore read those conditions before accepting the offer.
Application process
Apply through our Moodle Portal.
You will need to register for the portal prior to proceeding with an application.
Tuition fees
Questions about fees?
Contact Student Finance on:
Tuition fees
Fees quoted are for the first year only. If you are studying a course that lasts longer than one year your fees will increase each year.
How and when to pay
Tuition fee instalments for the semester are due by the Monday of week 1 of each semester. Students are not liable for full fees for that semester if they leave before week 4. If the leaving date is after week 4, full fees for the semester are payable.
- For information on payment methods, please see our Make a Payment page.
- For information about refunds, please visit our Refund policy page
Financial support and scholarships
Additional costs
Please be aware that some courses will involve some additional costs that are not covered by your fees. Specific additional costs for this course are detailed below.
Learning and assessment
You will learn through seminars and clinical simulation activities designed to help you develop advanced communication skills and build therapeutic relationships within healthcare settings.
You will be encouraged to critically evaluate theory, evidence, and communication strategies while reflecting on your own professional practice. Learning alongside peers from a range of cultural and clinical backgrounds will help you develop culturally aware and person-centred communication skills.
Assessment consists of a structured reflective analysis based on either a simulated or verified real-life interaction that demonstrates your use of enhanced communication skills.
Learning and teaching
All classes are delivered on at Headington Campus on Semester 1
Students learn through taught seminars, guided activities and independent study .
Module staff and specialist experts facilitate learning and assessment preparation.
Learning materials are available through the University's Virtual Learning Environment (Moodle).
Topics Covered
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The Nature of Helping Relationships
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Therapeutic Communication Approaches
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Individual and Team-Based Therapeutic Relationships
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Working with Patients, Clients and Families
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The Role of Self in Therapeutic Relationships
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Supervision and Professional Support
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Recognising personal support needs and using supervision effectively
Assessment
Assessment methods used on this course
Assessment 1:
Structured Reflective Analysis of a Communication Interaction (2,500 words).
Students critically analyse a real-life interaction (with verification) or a simulated interaction where enhanced communication skills were required. Weighting: 100%.
Programme changes:
On rare occasions we may need to make changes to our course programmes after they have been
published on the website. For more information, please visit our
changes to programmes page.