Where can I get a Council Tax Exemption letter?

If you are enrolled as a full-time student, you will be exempt from paying Council Tax. Some councils will ask for a Council Tax Exemption Letter to prove this. You must be a fully enrolled student and then you can generate the letter yourself. Most councils will accept electronic PDF copies but if you need a hard copy, please email studentcentral@brookes.ac.uk and we will post it out to you.

Please note, if you live within the Oxford city boundaries, you will need to register your student status via the Oxford City Council website. This means you do not need to obtain a Council Tax Exemption Certificate.

If you receive a reminder from the Council even after registering, DO NOT ignore it. It is your responsibility to ensure that the Council is aware of your student status, but please be aware that you will still be liable for Council Tax payments until the Council has received confirmation that all members of the household are exempt from Council Tax.

How to request a Council Tax Exemption letter

If you do need a Council Tax Exemption Certificate, watch this video or follow the instructions below.

Step1: Check your address

  • Log into Student Information.
  • Under the student menu, click on 'Update personal information'.
  • Click on the 'Address' tab and check the home and term-time addresses are correct.
  • Update the address if it is incorrect.

Step 2: Requesting a Council Tax Certificate

  • Log into Student Information.
  • Under the student menu, click on 'Forms and requests'.
  • Click on 'Request a document'.
  • A new page will open - click on 'Request a document'.
  • Select 'Council Tax letter PDF'.
  • Click on 'Yes' to select the latest version of the document.
  • Click on 'Submit'.
  • A green message will appear at the top of the screen confirming your request.

Step 3: Download your letter

  • Once requested, Council Tax letters are produced within 12 hours. 
  • They will appear in Student Information - click on 'My requests' to view the Council Tax letter.