How can I obtain a Council Tax Exemption letter?

  • If you are enrolled as a full-time student you will be exempt from paying Council Tax. To confirm your Council Tax Exemption, please follow the steps below: 

    • Firstly, you will need to update your Semester/Term-time address to do this log-in to your PIP page using the instructions provided to you at your enrolment. Click on the ‘My PIP’ tab on your PIP page. 
    • On the ‘My PIP’ tab click on the ‘To view or alter further address and telephone details’ link found on the right side of the page towards the bottom.
    • On the next page click ‘Change this address’ in the Semester/Term-time address
    • Enter your correct Semester/Term-time address and click update make sure your postcode is in the correct format (eg: OX3 0BP).
    • On the next page select the correct type of accommodation and click confirm. You will then be shown the Personal Address scheme again – check that your Semester/Term-time address has been updated and is shown correctly.

    After updating your address, the next step depends on where you live:

    If you live within the Oxford city boundaries, you will need to register your student status via the Oxford City Council website. This means you do not need to obtain a Council Tax Exemption Certificate.

    If you receive a reminder from the Council even after registering, DO NOT ignore them. It is your responsibility to ensure that the Council are aware of your student status but please be aware that you will still be liable for Council Tax payments until the Council have received confirmation that all members of the household are exempt from Council Tax.

    If you wish to opt out of your student status being notified to Oxford City Council, please contact Student Central by emailing studentcentral@brookes.ac.uk.

    If you live outside of the Oxford City area, you can obtain a hard copy Council Tax Certificate (email copies are not available as they are not accepted by Councils) in person at the Student Central counter in the JHB Building at Gipsy Lane, or alternatively you can request that a Council Tax Certificate is posted out to your Semester/Term-time address by emailing studentcentral@brookes.ac.uk. Certificates at our counter are produced while you wait, obtaining a certificate by post will take 4-5 days. 

    Students are only eligible for Council Tax Exemption if they are fully enrolled and studying on a full-time course. Research students on write-up mode need to contact the Research Degrees Team.