How can I obtain a Council Tax Exemption letter?

  • If you are enrolled as a full-time student, you will be exempt from paying Council Tax. To confirm your Council Tax Exemption, please follow the steps below: 

    • Firstly, you will need to update your semester/term-time address. To do this, log in to your Student Information using the instructions provided to you during online enrolment. On the lefthand panel, click on My Personal Information. You can view or alter your address and telephone details link found on the right side of the page.

    After updating your address, the next step depends on where you live:

    • If you live within the Oxford city boundaries, you will need to register your student status via the Oxford City Council website. This means you do not need to obtain a Council Tax Exemption Certificate.
    • If you receive a reminder from the Council even after registering, DO NOT ignore them. It is your responsibility to ensure that the Council are aware of your student status but please be aware that you will still be liable for Council Tax payments until the Council have received confirmation that all members of the household are exempt from Council Tax.
    • If you wish to opt out of your student status being notified to Oxford City Council, please contact Student Central by emailing

      If you live outside of Oxford or would like a paper copy of your council tax exemption certificate, you can now make a request through Student Information (follow the steps below).

      You will only be able to make a request if you meet the criteria below otherwise it will not allow you to to progress your request:


      Undergraduate/Postgraduate Students
      • To get an Attendance letter, you must currently be enrolled.

      • To get a Council Tax letter, you must be currently studying full time and have not withdrawn from studies.

      Please see guidance attached where you will need to log in via ‘Student Information and follow these steps:

      • Log into ‘Student Information’

      • My requests from the left hand side panel

      • Request a document

      • What document would you like to request? - choose Council Tax or Attendance Letter

      • Council Tax or Attendance Letter - pdf version- the student will be emailed and confirmed that they will receive a pdf version within 24 hours within the Student Information

      • Council Tax or Attendance Letter - printed version - the student will need to collect from Student Central

    Students are only eligible for Council Tax Exemption if they are fully enrolled and studying on a full-time course. Research students on write-up mode need to contact the Research Degrees Team.