Close

The Event Troubleshooter

Principal Investigator(s): Dr Giulia Rossetti

Contact: grossetti@brookes.ac.uk

Project start: November 2024

About us Leadership
next or previous

About us

The Event Troubleshooter is a new innovative teaching and learning educational board game for events, tourism and hospitality students. The game was developed by Dr Giulia Rossetti (staff profile) and Dr Claudia Macaveiu from Oxford Brookes University, co-created in collaboration with Oxford Brookes students and industry experts. 

It aligns with Brookes IDEAS framework (Inclusive learning; Digital inclusion; Employability learning; Assessments for, as and of learning; Sustainability mindset), which is a curriculum model and design tool that represents current sector-wide best practice in inclusive learning design and Education for Sustainable Development. It is also linked to Oxford Brookes Business School Real-world Learning and its "3 Es", especially Enterprise and Employability, and promotes Brookes’ guiding principles of Connectedness (e.g. collaboration), Confidence, and Enterprising Creativity (e.g. problem solving).

The board game encourages transferable employability skills development, stimulates collaboration by using real-world scenarios, and it can be used in both Undergraduate and Postgraduate programmes. It can also be used in Marketing and Business courses as well as Educational programmes to understand the value of serious games as teaching and learning tools.This project is funded by the Leisure Studies Association and Oxford Brookes University. Materials, including instructions for players and educators, are downloadable freely via the links below. 

Copyright © 2025 Oxford Brookes University and Cassandra Harrison. All rights reserved.
No part of the Event Troubleshooter game may be reproduced, adapted or used for commercial purposes, including all designs, game content, instructions, and other intellectual property, without prior written permission of Oxford Brookes University.

Part of

The project is funded by Leisure Studies Association and Oxford Brookes University

Game Production and Design: The prototype was designed by Jayne Stuart from Oxford Brookes and the final graphic production is by Cassandra Harrison.

Leadership

Claudia Macaveiu

Dr Claudia Macaveiu

Lecturer in Tourism, Hospitality and Events

View profile for Claudia Macaveiu

Giulia Rossetti

Dr Giulia Rossetti

Senior Lecturer in Events Management

View profile for Giulia Rossetti

Access the Event Troubleshooter Game

Get free access to the Event Troubleshooter game and help us improve it by answering a few quick questions.

Disclaimer

By downloading the materials the user accepts responsibility for the consequences of his or her use of the materials and the user agrees that Oxford Brookes University provides such materials to the user on a free of charge basis for educational and entertainment purposes only. OBU excludes all warranties relating to the quality or appropriateness (in any jurisdiction) of the contents of the materials supplied. 

The user hereby accepts that the Oxford Brookes University shall not be liable for any costs, expenses, damages arising as a consequence (whether direct or indirect) from the user’s use of the materials provided on this micro-site or for any reliance that the user may make by using the materials to the fullest extent permissible by law, save that the University shall not exclude liability for death, personal injury or fraud where it is found to be negligent under English law by a court of England and Wales. 

the event trouble shooter logo with mint background

Access to all downloadable game materials

Access the Event Troubleshooter Teaching Materials

Here you can download the teaching materials including: 

  1. How to use the game as a teaching and learning activity
  2. The Event Troubleshooter session plans
  3. Top tips for educators
  4. Assessments and feedback
  5. Evaluation
  6. How to improve your teaching and learning practice with The Event Troubleshooter
  7. The Event Troubleshooter teaching slides

event trouble shooter teaching materials

Access to the downloadable teaching materials

Event Troubleshooter: Quick Guide Video

This video is a quick guide to the Event Troubleshooter board game. It explains the aim of the game, the materials included, and gives a step-by-step overview of how to set up and play. Viewers will see how to select client briefs, tackle scenario cards, score points and win, while also developing skills such as teamwork, communication and critical thinking.