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Counselling is a means of helping a person to explore difficulties, stresses and anxieties when these are becoming problematic or overwhelming. Counselling can help you to clarify problems or issues that are affecting you; they can help you to develop the resources and skills to manage these concerns more effectively. Counsellors will not tell you what to do, but they can help you consider and explore some of the options open to you.
Counselling at Brookes is provided both by an external counselling organisation and an in-house Cognitive Behavioural Therapist. Our counsellors have both an understanding of the organisation, issues at work, and issues that may impact on personal life. Referrals to the counselling service are made via the OH Service.
Counsellors are all professionally trained. They are accredited to the British Association for Counselling and Psychotherapy or to another professional body to which they are responsible. When you first meet the counsellor he/she should tell you about how they maintain confidentiality and when they may need to break confidentiality. They will also tell you about how counselling records are kept secure.
The OH service record how many employees attend counselling and the types of problems they bring. Individual cases do not feature. This information is published in our Annual Report which is submitted to the central Health and Safety Committee.
Employees at Brookes may have up to five counselling sessions paid for by the University.