Non-medical helper (NMH) rates

The Oxford Brookes NMH Team includes Specialist 1-1 Study Skills Tutors and Specialist Mentors. By providing these services in-house, on campus and online, we are able to ensure that students receive the highest quality support.

All Band 4 NMH Specialists have full working knowledge of the University’s processes and systems and access to dedicated space across all our sites, and can therefore meet the needs of the vast majority of our students. Our Tutors and Mentors meet or exceed the qualification and professional body requirements for DSA registration. 

For more information about the services we offer, please visit our web pages on Specialist Tutors and Mentors.

Our Booking and cancellation policy applies to all mentoring and Tutoring sessions.

If any student has a concern about this provision they can contact us or make a complaint via the University Complaints procedure. 

Please note, we are unable to accommodate more than two Mentoring or Specialist Study Skills sessions per week but will support any students who may require more to find an alternative supplier.

Support can only be provided during the semester, if students are enrolled and registered for modules. This ensures the support is focused on academic studies, as required by the funding bodies. 

Oxford Brookes provision is registered with the Department of Education (DfE) and as such we are bound by their standards for Non-Medical Help Providers. If we are not in a position to allocate to a Tutor or Mentor after 2 weeks we will advise students about requesting another provider.

Rates

Our rates for the period 1 August 2025 to 31 July 2027 are shown below.

The table below shows NMH rates. The greyed out cells indicate that the NMH provider does not offer these services.

Note: NMH support rates shown per hour in the table below.

RoleStandard Rate
(in-person)
Distance Learning only
(in-person, in-home)
Remote Delivery
(eg video call - Facetime, Skype or similar)
Band 1: Support AssistantsNetVATTotalNetVATTotalNetVATTotal
Sighted guide








Practical support assistant








Library support assistant








Reader








Scribe








Workshop / laboratory assistant








Proofreader / text checker








Band 2: Enhanced Support AssistantsNetVATTotalNetVATTotalNetVATTotal
Note taker








Study assistant








Examination Support Worker









NetVATTotalNetVATTotalNetVATTotal
Band 3: Specialist Enabling SupportNetVATTotalNetVATTotalNetVATTotal
Communication Support Worker(CSW)








Communication Support Worker working with British Sign Language user(CSW-BSL)








Lip speaker








Specialist Notetaker for Deaf/Hard of Hearing students - Includes Electronic Note Taking








Specialist Notetaker for Deaf/Hard of Hearing students - Speech to Text Reporter(STTR)








Specialist Notetaker for Deaf/Hard of Hearing students - Respeaking








Specialist Notetaker for Visually Impaired (VI) students - including Braille








Specialist Transcription Service








Mobility Trainer








Band 4: Specialist Access and Learning FacilitatorsNetVATTotalNetVATTotalNetVATTotal
Specialist Mentor - Mental Health Difficulties (MH)£59.75£0.00£59.75


£59.75£0.00£59.75
Specialist Mentor - Autism Spectrum Conditions (ASC)£59.75
£0.00£59.75


£59.75£0.00£59.75
Specialist one-to-one Study Skills and Strategy Support - Specific Learning Difficulties (SpLD)£59.75
£0.00£59.75


£59.75£0.00£59.75
Specialist one-to-one Study Skills and Strategy Support - Autism Spectrum Conditions (ASC)£59.75
£0.00£59.75


£59.75£0.00£59.75
British Sign Language interpreter (BSL) - includes Interpreter for deaf or deafblind students








Assistive Technology Trainers(AST)








Specialist Support Professional for Students with Sensory Impairment - Deaf students(HI)








Specialist Support Professional for Students with Sensory Impairment - Vision impairment(VI)








Specialist Support Professional for Students with Sensory Impairment - Multi-sensory Impairment (MSI)