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Go to the Support us section
If you or someone you know has experienced a hate crime or hate incident, support is available at the University and by external support services.
If you have any questions about the reporting tool or website, please email email@example.com
All members of the University community have the right to work, study and live without fear of harassment, bullying, intimidation, abuse, or violent behaviour.
"Any criminal offence which is perceived by the victim or any other person, to be motivated by hostility or prejudice, based on a person's disability or perceived disability; race or perceived race; or religion or perceived religion; or sexual
orientation or perceived sexual orientation or transgender identity or perceived transgender identity."
Hate incidents can include but are not limited to: verbal abuse like name-calling, harassment, physical attacks, threats of violence, online abuse (for example on Facebook or Twitter), harm or damage to property, abusive phone or text messages or
Student Welfare Team
are experienced in supporting students who have experienced a hate incident, amongst other welfare related support.
The team works with students who are having difficulties functioning or continuing their studies for non-academic reasons. They are able to speak with you in a safe, confidential and non-judgemental space and they can support you in finding the
When you report an incident with your contact details, the Student Welfare Team will contact you within three working days.
Tailored support is available to all enrolled Brookes students – of whatever age, gender, religion and beliefs, nationality, ethnic origin, gender identity and sexual orientation. The aim of our
is to provide you with the support that we think best suits your needs and is most readily available. To help us do this, we operate a triage ‘assessment of needs’ system, where you may be asked to complete online clinical measures. This helps us
assess your needs.
Brookes Union Advice Service
can provide you with independent advice on the options available to you, whether you are thinking about reporting to the police or the university. You can phone them on
or email them at
The opening times can be found on the Brookes Union Advice Services' website.
If you have experienced or have information about an antisemitic incident, you can report the incident to the
Community Security Trust (CST). The CST also offers support to victims.
020 8457 9999
If you have experienced homophobia, transphobia or biphobia,
can offer support and advice. They can also support you to report a hate crime.
Galop also support lesbian, gay, bi, trans and queer people who have had problems with the police or have questions about the criminal justice system.
020 7704 2040
Someone to listen 24 hours a day, 365 days a year. You can talk to the
about any thoughts or feelings you have, they won't tell you what to do.
If you experienced a hate incident because of your Muslim faith or perceived Muslim faith, you can report an incident to
Tell MAMA. They can also refer you to support services.
You can submit your
report and provide contact details online.
If you have experienced a hate crime, you can contact
for free and confidential help. They can explain the options available to you and give you emotional support. The Supportline operates 24/7.
0808 1689 111
Request support online
email the Supportline.
The University takes a zero-tolerance approach to any form of harassment, hate incident, bullying or victimisation and expects all members of the University community to treat each other with dignity and respect.
If you report an incident with your contact details, the Student Welfare Team will contact you within 3 working days. The team works with students who are having difficulties functioning or continuing their studies for non-academic reasons. They
are able to speak with you in a safe, confidential and non-judgmental space and they can support you in finding the appropriate service.
We understand that you may not wish to disclose your identity, so you also have the option to report anonymously. Anonymous reports provide statistical information, which will be used to inform our proactive and preventative work on addressing
unwanted behaviours across the University community.
Please submit a complaint using the
Complaints and Appeals Form. In accordance with the Complaints and Appeals Procedures, complaints
must be submitted within 2 months of the last claimed act or omission. The Student Disputes Team will confirm receipt of your complaint within 5 working days and you will have the opportunity to discuss the complaint with a Student Disputes Officer.
Details of the procedure can be found on the
Student Complaint Procedure pages.
You will need to initiate the
Student Conduct Procedure. In accordance with the Student Conduct Regulations, the procedure must be initiated within 5 working days
of the discovery of the potential breach of the Student Conduct Regulations. Examples of behaviours which are regarded as misconduct and time-frames can be found within the
Student Conduct Regulations and Procedure.