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Oxford Brookes University (the University) is committed to protecting the privacy and security of personal data. Personal data is information that could identify you.
The University will be the Data Controller of any personal data that you supply. This means that we will make the decisions on how your data is used and for what reasons.
The University publishes additional privacy notices applicable to other groups, facilities and activities. Subject to your circumstances, other notices may also apply to you so please read this privacy notice in conjunction with other applicable privacy notices.
We collect information about you when you visit this website and voluntarily provide us with personal details in order to enquire about, apply for, or access the courses, services and facilities we offer.
You may choose to provide these personal details by completing an online form or by contacting us by email or by other means.
We also collect information about how you use our website and the services you access.
Information about your usage of our website is collected using cookies. See our
for further details of what we are collecting and why.
This website uses Mouseflow: a website analytics tool that provides
feedback campaigns, and similar features/functionality. Mouseflow may record your clicks, mouse
movements, scrolling, pages visited and content, time on site, browser, operating system, device type (desktop/tablet/phone), screen resolution, visitor type (first time/returning), referrer, anonymized IP address, location (city/country), language,
and similar meta data.
The Mouseflow installation present on our site does not collect any information about how you use other websites, nor does it track or collect information outside your web browser. If you'd like to opt out, you can do so at
If you'd like to obtain a copy of your data, make a correction, or have it erased, please contact us first or, as a secondary option, contact Mouseflow at
For more information on Mouseflow and UK GDPR, visit
When you contact the University by telephone we may record or monitor your telephone call for training and quality purposes.
We collect and store information about you in order to respond to your enquiry or to process your application for our services or courses and, if you agree, to contact you about other services we offer which may be of interest to you.
We will also use the information we gather to improve your experience of using our website.
Depending on the services you use / access, your data may be shared with the following third parties:
Unless third party cookies are disabled, limited personal data (principally your IP address and limited device information) may be stored on third party servers that are located outside the UK.
Please see our
for further details or contact our IT Services Information Security Management team (contact details are at the end of this notice).
Your rights will depend on the legal ground used to process your data.
Please see the ICO website for further information on the above rights.
contains details of the retention periods for each cookie that our websites create or modify on your computer.
Data that you submit using one of our online forms hosted by Data Harvesting (course queries, ordering a prospectus, booking an open day and similar activities) is retained for three years since your last interaction with us, unless you request
Data sent to the Mouseflow analytics tool is stored for 6 months.
We use Google Analytics to monitor the usage of our website. User-level data is retained in Google Analytics for 14 months after your use of our website.
Personal data not otherwise described above (including limited personal data shared with third parties) will only be retained for as long as necessary to fulfil the purpose for which it was collected after which time it will be securely deleted.
If you have any questions or concerns about how your personal data is being used, please contact the IT Services Information Security Management team.
In certain circumstances we may refer your query or concern to the University Data Protection Officer (DPO), a semi-independent role at Brookes required by UK law. If you would prefer to contact the DPO directly please email email@example.com.
The ICO is the UK's independent authority set up to uphold information rights in the public interest, promoting openness by public bodies and data privacy for individuals. While we recommend that you raise any concerns or queries with us first you have the right to complain to the ICO directly if you believe Brookes is using your personal data unlawfully.Please visit www.ico.org.uk for information on how to make a complaint or would like independent and impartial guidance on data protection and privacy.