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Oxford Brookes University will be the Data Controller of any personal data that you supply. This means that we will make the decisions on how your data is used and for what reasons.
We collect information about you when you visit this website and voluntarily provide us with personal details in order to enquire about, apply for, or access the courses, services and facilities we offer.
You may choose to provide these personal details by completing an online form or by contacting us by email or by other means.
We also collect information about how you use our website and the services you access.
This website uses Mouseflow: a website analytics tool that provides Session replay, heatmaps, funnels, form analytics, feedback campaigns, and similar features/functionality. Mouseflow may record your clicks, mouse movements, scrolling, pages visited and content, time on site, browser, operating system, device type (desktop/tablet/phone), screen resolution, visitor type (first time/returning), referrer, anonymized IP address, location (city/country), language, and similar meta data.
The Mouseflow installation present on our site does not collect any information about how you use other websites, nor does it track or collect information outside your web browser. If you'd like to opt out, you can do so at https://mouseflow.com/opt-out.
If you'd like to obtain a copy of your data, make a correction, or have it erased, please contact us first or, as a secondary option, contact Mouseflow at firstname.lastname@example.org.
For more information on Mouseflow and GDPR, visit https://mouseflow.com/gdpr/.
When you contact the University by telephone we may record or monitor your telephone call for training and quality purposes.
We collect and store information about you in order to respond to your enquiry or to process your application for our services or courses and, if you agree, to contact you about other services we offer which may be of interest to you.
We will also use the information we gather to improve your experience of using our website.
Depending on the services you use / access, your data may be shared with the following third parties:
You consent to providing it to us.
Any information subsequently shared with third parties (see above) is considered to be in the legitimate interests of Oxford Brookes and does not violate your fundamental right to privacy.
You have the right to be informed.
You have the right of access to your data.
You have the right to correct data if it is wrong.
You have the right to ask for your data to be deleted.
You have the right to restrict use of the data we hold.
You have the right to data portability.
The right to object to Oxford Brookes using your data.
You have rights in relation to using your data automated decision making and profiling.
Data that you submit using one of our online forms hosted by Data Harvesting (course queries, ordering a prospectus, booking an open day and similar activities) is retained for three years since your last interaction with us, unless you request otherwise.
Data sent to the Mouseflow analytics tool is stored for 6 months.
We use Google Analytics to monitor the usage of our website. User-level data is retained in Google Analytics for 14 months after your use of our website.
Personal data not otherwise described above (including limited personal data shared with third parties) will only be retained for as long as necessary to fulfil the purpose for which it was collected after which time it will be securely deleted.
If you have any questions or concerns about how your personal data is being used, please contact the Information Management team.
Postal Address: GDPR Queries, Information Management Team, IT Services, Room 2.12, Gibbs Building, Headington Campus, Headington, Oxford, OX3 0BP
Tel: +44 (0)1865 485420