It is important that you read and understand the terms you are agreeing to before you accept your rental agreement. You will be entering into a legally binding contract for the period stated on your agreement and as advertised on the relevant hall webpage or housing listing.
All accommodation contracts for halls are made between the accommodation provider and the student occupier. While we understand that parents or other representatives of the student will be concerned for their wellbeing, dealings need to be primarily with the residents. Past experience strongly suggests this is the most efficient way of resolving any problems that may arise.