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  • Exceptional circumstances

    We've introduced a new policy for students who are experiencing unexpected, short-term problems that are affecting their ability to study or be assessed. The Exceptional Circumstances Policy was introduced on 1 September 2019 and will replace the Mitigating Circumstances regulations.

    Covid-19 and Exceptional Circumstances

    Following the University’s decision to introduce a number of reading weeks between Tuesday 17 March and Friday 3 April, we are providing some clarification to the Exceptional Circumstances process.

    Unless you are explicitly told otherwise by the module leader, any deadlines that fall during weeks 8, 9 and 10 will be automatically extended to the Friday of week 11, which is Friday 24 April.  The main exception is the deadline for the undergraduate dissertation which remains Friday 20 March.

    If you are unable to meet any deadline because you are affected by the current Covid-19 situation:

    • We will automatically accept requests for extensions for up to 14 calendar days for anyone who is affected by the current Covid-19 situation. This will apply whether you are self-isolating or because you or someone you are caring for is unwell or is self-isolating or simply because your ability to study has been disrupted by the situation. We will not require any evidence to support your application; it will automatically be granted. To make an application for an extension up to 14 days, please use the grace period option in the application form.
    • We will consider requests for extensions of longer than 14 calendar days on a case-by-case basis but we will require evidence that indicates why you need longer than 14 calendar days. This might be because you have been ill for an extended period or because you have been caring for someone who has been ill for a longer period. It may also be because you are required to self-isolate for a period of longer than 14 days because you or someone in your household is considered to be vulnerable and is following government advice to self-isolate for a longer period.

      If you have an Inclusive Support Plan in place which gives an extension to coursework deadlines under Reasonable Adjustment, this will apply from the Friday week 11 deadline.  This means that if your ISP gives you a one-week extension, your deadline would be Friday of week 12.  However, if your ISP gives an extension longer than 2 weeks please discuss this with your module leader in order to consider what can be accommodated.

      We are currently working to change Easter resit exams and the summer exams to alternative assessment as far as possible.  Further information will be provided on the Exams web pages by Friday 20 March. 

      We will be flexible when considering requests for Exceptional Circumstances for students who are unable to take an alternative assessment, either through illness or through an inability to interact with the assessment in their current situation (e.g. returned home and no internet access etc).

    • Information for continuing students

      What's changed in brief?

      • Fit to sit - we will assume that you are fit to sit an assessment unless you tell us that you are not by submitting a claim for consideration of exceptional circumstances.
      • You need to submit an online claim to tell us if you are affected by exceptional circumstances before an assessment falls due, but submissions will be considered as on-time up to 48 hours after the assessment falls due.
      • You will have 10 working days from the time you submit your claim to provide evidence of your circumstances.
      • Any claim submitted more than 48 hours after an assessment falls due will be deemed to be late. It will only be considered if we consider that there is an acceptable reason that you could not submit your claim on time.
      • There will no longer be Type 1, Type 2 and Type 3 submissions.
      • We’re defining assessments as event and deadline assessments. Whatever form your assessment takes it will fall into one of these categories.
      • We’re introducing limited self-certification if you’re ill on the day of an event assessment.
      • We’re introducing limited use of a 24-hour grace period if you miss an occasional deadline.
      • If you tell us, and we accept, that you were affected by exceptional circumstances after submitting work, your work will not count and you will need to complete it again.    

      Where to find more information

      How to apply

      If you are applying for an extension, wish to use the grace period or are self certifying for an in-class assessment, please use the Exceptional Circumstances Application Form. 

      Exceptional Circumstances Application Form »

      You will need to provide evidence if you are applying for an extension, so please have it ready to upload to a Google Drive.

      If you have any questions, please speak to your Student Support Co-ordinator or the Student Investigation and Resolution Team.

      Exceptions

      There are a small group of modules that started before the 1 September 2019, but which will not be examined until after this date.  Many of these modules are postgraduate dissertation modules, though there are modules on courses with a January intake. If you are studying on one of these modules you should have received an email to let you know that these modules will be examined under the old mitigating circumstances regulations.

      Any modules that you start after 1 September 2019 will be examined under the new Exceptional Circumstances Policy.

      Information for new students

      The University has a policy in place for students who are experiencing exceptional circumstances that are affecting their ability to study or undertake assessment. 

      What are exceptional circumstances?

      We consider exceptional circumstances to:

      • Be personal circumstances that are out of your control and which you could not reasonably have prevented or accommodated
      • Have had a significant and demonstratively negative effect on your ability to study or undertake assessment
      • Have occurred at a time that is relevant to the learning or assessment for which you are making the claim.

      All three elements of the definition must be met in order to substantiate a claim for exceptional circumstances.

      Where to find more information

      Your Student Support Co-ordinators will be able to give you further advice on the Exceptional Circumstances Policy.

      How to apply

      If you are applying for an extension, wish to use the grace period or are self certifying for an in-class assessment, please use the Exceptional Circumstances Application Form.

      Exceptional Circumstances Application Form »

      You will need to provide evidence if you are applying for an extension, so please have it ready to upload to a Google Drive.

      If you have any questions, please speak to your Student Support Co-ordinator or the Student Investigation and Resolution Team.