• Exceptional circumstances

    The University has a policy in place for students who are experiencing exceptional circumstances that are affecting their ability to study or undertake assessment.

    The University considers an exceptional circumstance:

    1. to be personal circumstances that are out of the control of the student; and

    2. that the student could not reasonably have prevented or accommodated; and

    3. they must have had a significant and demonstratively negative effect on the student’s ability to study or undertake an assessment.

    Additionally, the timing of the circumstances must be relevant to the affected assessments and/or period of study. All elements must be met in order to substantiate a claim for exceptional circumstances.

    For this procedure, we have categorised assessments into two broad categories: 

    1. Event assessments – assessments taken under controlled and timed conditions such as exams, tests and presentations

    2. Deadline assessments – assessments not taken under controlled and timed conditions such as essays, assignments and placements.

    You can apply for extensions or resits on deadline assessments, or an opportunity to take an event assessment again at a later date. To do this you will either need to make a full application, a grace period application or self certify. For more information, please see the full policy.  

    Please note: Ongoing conditions and other disabilities that affect students are not covered in this policy because there are alternative routes for arranging reasonable adjustments which would allow for a student’s entire period at the University. Students experiencing ongoing conditions or disabilities will benefit from registering with the Inclusive Support Service in order that their needs can be assessed and, where appropriate, an Inclusive Support Plan (ISP) can be put in place.

    We will assume that you are fit to sit an assessment unless you tell us that you are not by submitting a claim for consideration of exceptional circumstances. 

    You need to submit an online claim to tell us if you are affected by exceptional circumstances.  

    You will have 10 working days from the time you submit your claim to provide evidence of your circumstances. 

    Where to find more information

    Please read these or seek advice from a staff member before submitting an application.

    How to apply

    If you are applying for an extension or a resit, wish to use the grace period or are self certifying for an event assessment, please use the Exceptional Circumstances Application Form.

    Exceptional Circumstances Application Form »

    You will need to provide evidence if you are applying for an extension, so please have it ready to upload to a Google Drive.

    If you have any questions, please speak to your Student Support Co-ordinator or the Student Investigation and Resolution Team.