Brookes systems and resources

Information on how to set up and access our systems

Support for our students studying at our partners

Once enrolled, you become both a student of the institution where you are studying and of Oxford Brookes University.

There are a number of things to be aware of that help ensure your time as a Brookes student runs smoothly.

At a glance

1. Your Oxford Brookes email account

You automatically receive an email account from Oxford Brookes to enable you to access University emails. It is important that you familiarise yourself with this since important information will be sent to you from the University via this channel.

The system is powered by Google and can be accessed via a computer, tablet or smartphone. You can also download the Google App onto your phone or laptop.

Below is a step-by-step guide you can follow which tells you how to set up and access your account, as well as how to automatically forward emails on to your own personal email address, if you prefer.

Don’t forget: You will need your student number and password to hand.

2. Step-by-step guide for setting up your email account

1. Visit gmail.com.

2. Enter your 8-digit student number followed by ‘@brookes.ac.uk’ in the ‘Email’ box (eg 12345678@brookes.ac.uk).

3. Enter your password that you used for online enrolment in the ‘Password' box.

4. Click ‘Sign in’ and your email inbox will appear on the screen.

You may have your own personal email address that you use regularly, and would rather not have another email account to check. In this case, we recommend that you set up automatic forwarding so that you don’t miss anything important.

To do so:

Click the gear icon in the top right of the window.
Select See all settings.
Select the Forwarding and POP/IMAP tab at the top.
Click the Add a forwarding address option in the “Forwarding” section.
Enter the email address you want to forward to.
For your security, we’ll send a verification email to that address. Open your other email account and find the confirmation message from the Gmail team. If you’re having trouble finding it, check your Spam folder.
Click the verification link in that email.
Back in your Gmail account, reload the page in your web browser - look for the reload icon.
On the same Forwarding and POP/IMAP page in Settings, check that Forward a copy of incoming mail is selected and your email address is in the drop-down menu.
In the second drop-down menu, choose what you want Gmail to do with your messages after they’re forwarded, such as keep Gmail’s copy in the Inbox (recommended) or archive Gmail’s copy.
Click Save Changes at the bottom of the page.

3. Your Student Information account

Equally important is your Student Information account which holds your personal information as well as other details related to your time with Oxford Brookes. Amongst other things, it plays a part in the following:

enrolment at the start of each academic year
accessing library electronic resources
requests for attendance/council tax exemption certificates
storing contact details.

We recommend that at the start of your studies, you familiarise yourself with your Student Information. At times during your course, you may be required to update your details held within it.

Guidance on setting up and using your Oxford Brookes Student Information account can be found in the Student Information Reference Guide.

If you mislay your password, contact the University's IT Services Team who can assist you with a replacement.