Below are our full list of policies and terms:
Alert Our Terms and Conditions have been updated. For current members, the new terms will apply from 1 May 2026. For new members and non-members using our facilities, the new terms take effect from 1 April 2026.
- Customer Service Charter
- Media & Photography Policy
- Safeguarding Policy
- Privacy Notice
- Health and Safety at Work Policy statement
- Cancellation Policy
- Health Commitment Statement
- Public Liability
Our environmental-related policies, including the policies listed below, can be found on the Environmental management and governance page.
- Environmental Policy
- Sustainable Food Strategy
- Waste Action Plan
Also see: