The Estates and Campus Services Reception Team act as the first point of contact and provide a welcoming and professional front-of-house experience for our students, staff and visitors upon arrival to Oxford Brookes University Campuses.
Contact details and opening hours:
Headington
John Henry Brookes Building, Gipsy Lane Campus
01865 488200
jhbb-reception-services@brookes.ac.uk
Monday - Sunday, 0800-1900
Harcourt Hill
D1/2 Building
01865 488888 (option 2)
facilities-harcourt@brookes.ac.uk
Monday - Friday, 0800-1800
Wheatley
Entrance Lodge
01865 488888 (option 1)
facilities-wheatley@brookes.ac.uk
Monday - Friday, 0800 - 1800
We offer a friendly, helpful and professional service and can help with a wide range of matters, including;
- Welcoming visitors and informing you of their arrival (see no.1 below)
- Liaising with University Faculties and Directorates to maintain an accurate and effective reception and information service (see no.2 below)
- Assisting with the co-ordination and support of University events e.g. Open Days, Graduations, Visit Days, Professional Lectures (Headington)
- Operating an effective and secure lost property service
- Issuing new and replacement out-of-hours access cards (Headington & Wheatley)
- Booking out directional sign displays (Headington only, see no.3 below)
(1) We would encourage all staff expecting visitors, including those parking at Gipsy Lane, to direct them to the campus Main Reception in the John Henry Brookes Building upon arrival. We would also ask staff to inform the reception team in
advance so that we know where to send your guests. Alternatively, staff could make arrangements to greet their visitors separately. These routes will help ensure a welcoming sense of arrival for visitors to Oxford Brookes.
(2) To help us provide a professional and welcoming service to your visitors please ensure that you notify out Reception Teams of your event details, including; name of the event, start and finish times, locations, how many attendees are expected
and a breif description of the event.
(3) We currently have 10 x A2 poster stands available to book to facilitate additional signage for events. To check availability and book the stands, please email
jhbb-reception-services@brookes.ac.uk
In addition to the above duties, the Campus Services Reception Teams at Harcourt Hill and Wheatley Campuses provide the following service;
- Processing the maintenance and Facilities Service Desk requests for Harcourt Hill & Wheatley.
- Processing post and courier deliveries