Our phone number is +44 (0) 1865 534400 and it is open between 10am and 3pm, Monday to Friday. Outside these hours please email the relevant Student Finance team as shown below.
| If your enquiry is about... | Team to contact | Call Option | |
|---|---|---|---|
| The tuition fee you have been charged, scholarships or ways to pay your tuition fees. | Student Fees Team | +44 (0) 1865 534400, option 1 | finance-fees@brookes.ac.uk |
| Your tuition fee payments, or making a payment after the date it's due. | Credit Control (Tuition) Team | +44 (0) 1865 534400, option 2 | credit-control@brookes.ac.uk |
| Student Loans Company or Student Finance England funding, including your tuition fee loan, maintenance loan or Brookes Bursary. | Student Funding Team | +44 (0) 1865 534400, option 3 | slcfunding@brookes.ac.uk |
| Your halls fee payments, how to pay, or making a payment after the date it's due. | Credit Control (Accommodation) Team | +44 (0) 1865 534400, option 4 | finance-halls@brookes.ac.uk |
| Discussing an invoice which starts INV00 that you have received | Credit Control (Sales Ledger) Team | +44 (0) 1865 534400,option 5 | salescreditcontrol@brookes.ac.uk |
| Our Online Shop, a Flywire transfer or other income receipt queries. | Income Team | +44 (0) 1865 534400, option 6 | finance-income@brookes.ac.uk |
| For GBS students with queries about funding and enrolment | GBS Funding team | +44 (0) 1865 534400, option 7 | GBS-funding@brookes.ac.uk |