BROOKESkey

  • In addition to the local bus travel discounts obtained via your Oxford Brookes University Photo ID, Oxford Brookes University students and staff can exclusively apply for a BROOKESkey account.

    The Oxford Bus Company BROOKESkey is a personal travel account, offering discounted travel on their local services (including their city, park and ride, and BROOKESbus services), and their airline coaches.

  • BROOKESkey Offers

    All BROOKESkey account holders can purchase exclusive discounted travel products by logging into their online BROOKESkey account.

    Some students are eligible for an extra Inclusive Travel Pass on their BROOKESkey account for free travel on the BROOKESbuses.

    From the academic year of 2020/2021, BROOKESkey accounts will be accessed via an app. Existing account holders, please continue to use your BROOKESkey card. 

  • BROOKESkey account applications are made online through the Oxford Bus company BROOKESkey travel offers webpage. Applications are restricted to Oxford Brookes University ID numbers and associated email addresses.

    Please use the same name details in your BROOKESkey application as your University application and your address should be your confirmed term time address. Students living in halls of residence booked through Oxford Brookes, should enter their confirmed halls address.

    The Oxford Bus Company will process your application and you will receive a verification email to activate your BROOKESkey account. This will be sent to the same email address you used to make your application e.g. 99999999@brookes.ac.uk.

    You can check the progress of your application by logging into your BROOKESkey account, however, if you have a query regarding your application or the process, please contact the Oxford Bus Company via brookesbus@oxfordbus.co.uk.

    Please note: Due to a significant increase in applications at the start of semester, it may take longer for BROOKESkeys applications to be processed and accounts linked to a non-valid Oxford BROOKES University email address will be cancelled.

    BROOKESkey products are listed on the Oxford Bus Company BROOKESkey webpage and can be purchased online through your BROOKESkey account or at one of the Oxford Bus Company travel shops in Oxford.

    To use the travel product, scan your BROOKESkey app or card when you board the relevant bus service.

    In addition to these great BROOKESkey offers, some students are also eligible for an extra Inclusive Travel Pass which allows them free travel on the Oxford Bus Company BROOKESbus services.

     

    To be eligible for an Inclusive Travel Pass, students must be either:

    • Staying in an Oxford Brookes Halls of Residence (booked through the University);

        Or studying either a full -time, Oxford Brookes University:

    • Undergraduate course, or

    • PGCE course (Post Graduate Certificate in Education), or

    • MArch course (Masters in Architecture), or

    • MArchD course (Masters in Architecture Design)

     

    Please note:

    A £1 supplementary fare will be required for NU1 and NU5 night services.

    Inclusive travel passes last for one academic year (e.g. September to August). If you meet the eligibility criteria for the proceeding academic year, your BROOKESkey accounts will be updated.

    As eligibility is linked to the individual student’s circumstances, some students may not be eligible for the full duration of their studies .

     

    Students on Placement:

    Students on placement would not be eligible for the Inclusive Travel Pass, unless they continue to meet the eligibility criteria. 

    The Inclusive Travel Pass is only valid on BROOKESbus services. Any placement travel which is required outside of these routes is not covered by the inclusive travel scheme.

    Travel costs to and from the placement are the responsibility of the student. Any concerns with a placement should be discussed with your course leader, however, Transport Services can advise on potential travel options.

    If you do have a concern with your BROOKESkey account, app or card, please contact the BROOKESbus team.

    Lost, stolen or damaged BROOKESkeys cards can be replaced at an Oxford Bus Company travel shop, where you will need to take your valid Oxford BROOKES University Photo ID and a replacement charge fee will be applicable. 

    If you have lost your University Photo ID, please contact the University’s Student Central team.

    Introduction

    Conditions of Carriage apply to all BROOKESbus services that Oxford Bus Company (OBC) operates in partnership with Oxford Brookes University (OBU).

    Please see OBC’s website for their full terms and conditions:

    https://www.oxfordBrookesbus.co.uk/conditions-of-carriage/

    BROOKESbus: Your Conduct

    Oxford Brookes and Oxford Bus Company in partnership are keen to encourage people to experience and use public transport as an effective and pleasant means of travel; therefore we believe that bus customers should follow some basic rules for the benefit of all.

    Please consider others travelling and, if you do not follow these points, you may not be allowed to travel or, if you are already travelling, you may even be asked to leave the vehicle.

    For Oxford Brookes Students details will be given from OBC CCTV and BROOKESkey information, to OBU for further action if necessary.

    For more information please see the related document: Brookesbus Conditions of Carriage.