FAQs

Please read the information on permit eligibility before making an application. Further information can be found on the student parking page.

Student permits will only be granted for the site of study. Further information on student permits can be found on the student parking page.

All Oxford Brookes staff and students are required to pay for their parking sessions (in addition to their permit application admin fee). The only exceptions are:

• Blue Badge Permit holders
• Temporary Accessible Permit holders
• Wardens when parking at the halls where they work
• Students who are enrolled on a PGCE/BA/Activate/ Leading Edge course and whose primary campus is Harcourt Hill
• Motorcyclists
• Pre-authorised contractors
• University-owned/hired operational vehicles
• Vehicle Loan Permit approved drivers
• Pre-booked external visitors booked into the visitors' car park. 

There is no daily charge for motorcycles/scooters to park on campus, however, you must have registered and paid for a permit.

Electric vehicles will be required to have a valid parking permit and are required to pay a 42p per kWh (including VAT) cost to use the facility, in addition to the daily parking fee (paid separately through the Trust app). Further information can be found on the staff parking page under the electric vehicles section.

Wardens are required to apply and pay for a parking permit in their allocated principal residential location, but are exempt from daily charging.

Staff with a valid Blue Badge are required to apply and pay for a parking permit at the campus where they are mainly based, but are exempt from daily charging. 

Students need to apply for a permit but are exempt from the permit charge and daily parking charges.

All payments are to be made through the Trust Parking App. Please refer to the user guide on how to pay for parking, including FAQs. If you do not have a smartphone, please contact transport@brookes.ac.uk to find out how to make a payment.

Campus access for vehicles on open days and similar events is managed in collaboration between departments including theTransport Office, Venues, Residential Services, Recruitment, Commercial Operations and Campus Services.

Where practically possible, we encourage deliveries during off-peak hours. Delivery vehicles are allowed to drop off without any charge. 

For ad hoc-based drop off or collections, this should be arranged with the applicable faculty or directorate and a maximum stay of 30 minutes is permissible. 

Whilst parked, vehicles should not cause an obstruction and hazard lights should be on to identify drop off  / collection.

Non-permit holders are automatically charged £40 during peak hours. If you have an active permit and your Trust App shows this charge, it indicates there is an issue with your permit. You must ensure that both your Nexus account and your Trust App display your vehicle's details before entering the car park; otherwise, the system will not recognise your vehicle as belonging to your permit.

Non-permit holders can park in the car park during off-peak hours and pay for their parking on the Trust App. Off-peak hours are from 5.01pm to 6.59am on weekdays and at weekends. Please be aware that the ANPR system does not recognise bank holidays and therefore follows the weekday rule throughout the year. All weekends are off-peak, so available for non-permit holders to pay through the Trust App.

Please note that parking in the permit holder car park during peak hours (7.00am to 5.00pm on weekdays) will incur an automatic charge of £40, regardless of the duration of your parking session. This fee must be paid through the Trust App; otherwise, a PCN will be issued. 

To add or change a vehicle on the Nexus Platform:

1. Log in to the Group Nexus system
2. From the left-hand menu, select the Permit Management option.
3. Select the My Permits tab at the top of the screen
4. Choose the applications tab
5. Select the specific application that you want to edit.
6. To change a vehicle, click on Change Vehicle highlighted in blue text on the vehicle you wish to update, make the required changes and click on Submit.  To add a vehicle click on Change Vehicle for Vehicle 2 details and insert the vehicle details, then click on Submit. A message will pop up on the screen to confirm that the vehicle details have been successfully updated/added.
7. Any changes made to your Group Nexus account or to your Trust App account must always be mirrored (so both accounts show the same details) before entering the car park.

Further information on this process, including a short video, is available on the Group Nexus Platform's website.