Whilst all projects should have a process for change control, this formal change request documentation is usually only for large, complex projects.
The project manager is accountable for the production of any requests for change, off-specification notices, enquiries or statements of concern raised by anyone associated with the project. Before going to the board for approval, the project manager must obtain the project sponsor sign-off.
An impact analysis must be undertaken for all change requests to assess the impact on any affected products, as defined by the project, and its technical deliverability, legal and contractual obligations and standards.
An assessment must also be carried out on the business case in terms of cost, timescale, quality and achievement of benefits.
Classification of the change request, in terms of whether it is deemed 'critical, essential or desirable' with supporting evidence should be presented to the appointed board for consideration to enable an informed decision to be made.