Get the advice you need

The Student Central Advice Team (SCAT) can help with a wide range of course and programme queries as well as information about attendance certificates, council tax exemption, award verification and transcripts.

If you're not sure what you are looking for, browse our FAQs, submit our contact form or watch the video about how we can help.

 Announcement
The Student Central Advice Counter will be closed for two weeks between Monday 15 April and Friday 26 April 2024. The team will remain contactable via Email and Zoom.

Get in touch

Counter service

Closed between Monday 15 April and Friday 26 April 2024.

If you would like to speak to an adviser in person, please come to our counter.

  • Open 11.00am to 3:00pm, Monday to Friday
  • The Forum, John Henry Brookes Building, Headington Campus

Zoom Room

If you would like to speak to an adviser, please come to our Zoom Room.

Appointments

If you would like to arrange an appointment with an adviser, please email us.

Email

If your query isn’t urgent, you can reach us via email. We aim to respond to your queries within 3 working days, but it may take longer during busy periods.