Student Central Advice Team

Browse our FAQs

Get the advice you need

The Student Central Advice Team (SCAT) can help with a wide range of course and programme queries as well as information about attendance certificates, council tax exemption, award verification and transcripts.

If you're not sure what you are looking for, browse our FAQs or watch the video about how we can help.

Please note, the counter service will be closed on:

  • Monday 18 July and Tuesday 19 July
  • Monday 25 July to Friday 29 July
  • Monday 8 August  to Friday 12 August.

Get in touch

Counter service

If you would like to speak to an adviser in person, please come to our counter.

  • Open 10.00am to 1.30pm, Monday to Friday
  • Student Forum, John Henry Brookes Building, Headington Campus

Zoom Room

If you would like to speak to an adviser, please come to our Zoom Room.

Google Hangouts

If you would like to arrange an appointment with an adviser via Google Hangouts, please email us.

Email

If your query isn’t urgent, you can reach us via email. We aim to respond to your queries within 3 working days, but it may take longer during busy periods.

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