Frequently asked questions - Oxford Brookes University

Frequently asked questions
On this page, we aim to answer some of the questions we are frequently asked by current Brookes students. Where possible, we provide links to sites where additional information can be found.

If you cannot find an answer to your question here, please contact Student Central.
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PIP and programme advice

I'm unable to log onto PIP. What can I do?

I'm struggling to register my modules on PIP. Where can I get some help?

I can't decide which modules to take. Where can I find more information before I make a final decision?

Where can I find my timetable?

How do I request a change to my timetable?

I have care commitments and need to change my timetable. What should I do?

I'm unable to save a change to my programme. What should I do?

I wish to add a module to my programme but have missed the addition deadline. What should I do?

Academic and programme support

Who are my Academic Advisers and Student Support Co-ordinators?

Can I change my Academic Adviser?

Changes to programme

I am a full-time student. Can I change my mode of study to part time?

How do I change my subject of study?

How do I change my Joint Honours award to Major/Minor?

How do I change my expected completion date?

Permanent and temporary withdrawal

Can I take time out from my course and will I be liable for tuition fees?

I'm returning from a period of approved temporary withdrawal. What do I need to do?

I'm unhappy with my course. What should I do?

Mitigating circumstances

I'm unable to complete my assessment on time. What should I do?

I've applied for mitigating circumstances but I have not received a response. What should I do?

Examinations and results

How do I find out where and when my examinations are?

Where can I find my results?

I've received a resit. When will it be held?

I have failed a module. What should I do?

I'm unhappy with the results I have received and would like to request a review.

General enquiries

How do I order a transcript/copy of my Academic Record?

Where can I find the University’s academic year dates?

How can I obtain a Council Tax Exemption letter?

How do I get a replacement student card?

I need a letter confirming that I am a student at Oxford Brookes. Where do I get this?

I have moved to a new address. How do I inform the University of this?

I am experiencing financial difficulties. Is there anything I can do?

Will I have access to University facilities after I have completed my course?